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Grisport UK Reviews 

443
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting that footwear is comfortable straight out of the box and requires little to no breaking in. Many people appreciate the durability and robust construction, making them suitable for various activities and long-term use. Reviewers frequently highlight the efficient service, fast delivery, and seamless ordering process, often receiving their items quickly. However, some customers also noted concerns regarding product durability, with issues such as soles breaking quickly or internal components wearing out prematurely. A few other people also felt that the waterproofing on their footwear failed, leading to damp feet despite following care guidelines.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the comfort, quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and first-class from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely quality and NOT made in China - hurrah!! Proper returns policy and return address. Fast delivery, accurate sizing, light and slimline whilst still supportive. Great bounce in the heel prote... See more

Rated 5 out of 5 stars

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife,... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more

Rated 5 out of 5 stars

Yet another pair of quality walking boots, both of us have had. several pairs over the decade and wouldn't shop anywhere else for our outdoor footwear. Always quality boots, fast delivery and value fo... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

443 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(443)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grisport Halo Military Green Walking Shoes

My Grisport Halo Military Green Walking Shoes arrived when promised and were exactly as described. Having now used the walking shoes for several woodland walks, I can confirm that I have found them to be extremely comfortable and to have a sole which grips well and seems to be extremely durable. Overall, I am very satisfied with my purchase.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

Cannot recommend- I purchased grisport waterproof walking…

I purchased grisport waterproof walking boots from a retailer- they absolutely leaked so I went back for an exchange not a refund although I’d only had them 2,weeks and worn twice - retailer was completely abusive to both me and my wife saying it was my sweaty feet causing them to leak !!!! I contacted grisport they didn’t wish to know or help said I had to go back to the retailer which when I explained was not an option as they refused to exchange or refund and were abusive and insulting they still said sorry can’t help - sounds like you gave a faulty boot - I cannot recommend these boots and am very disappointed with the response - I saved for these boots like others when you want to buy quality but unfortunately I have been left with a pair of boots that I cannot fully get use from - disappointing when customers are meant to have rights ….. …..

22 May 2026
Unprompted review
Grisport UK logo

Reply from Grisport UK

Thank you for taking the time to leave your review.

We are very sorry to hear that you have been disappointed with your Grisport boots and with the experience you describe. We fully appreciate how frustrating this must be, especially when you had only worn the boots a small number of times.

As the boots were purchased from an independent retailer and not directly from us, the contract of sale is between yourself and the retailer. This means that any request for an exchange, refund, or formal assessment under consumer rights must be handled by the retailer.

As the UK distributor, we are not normally party to the discussions between a retailer and their customer, so we are unable to comment on the full details of what took place. We would always expect customers to be treated fairly and respectfully, but we cannot make a decision on behalf of the retailer.

With regard to the boots themselves, without inspecting the specific pair we are unable to confirm whether there is a fault. Waterproof footwear can sometimes be affected by a number of factors, including use, conditions, aftercare, fit, and internal moisture build-up from perspiration, but we would not want to make assumptions about your particular pair without a proper assessment.

Our advice remains that the retailer is the correct point of contact, as they are responsible for assessing the product and advising you in line with their returns and warranty procedure.

Kind regards - Grisport UK

Rated 5 out of 5 stars

Quick delivery and quality boots

I recently bought the Lady Santa Fe Blue boots. Delivery was very quick and I’m really pleased with the boots. Very comfortable from the first wear and waterproof when walking through very long wet grass.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Walking boots

I ordered a pair of Pyke Black Wide Fit Boots online which came with a free accessory pack(spare laces,knife,fork and spoon set and a pair of merino wool socks)
The boots were indeed no break in and have been comfortable from the first time I used them. I use them with the merino socks which make for a very enjoyable experience. They also came free delivery.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Very comfortable walking shoe with wide toe box

I needed a new pair of walking shoes, and past experience told me I needed a wider toe box. Ordered a pair of Grisport Commanders and I'm very pleased with them. Immediately comfortable to walk in; my toes have so much room it felt unusual at first, but now I can't bear to wear anything else. There's so much room that I've no qualms about wearing a thicker winter sock when the time comes. I've only had them a week or so but they appear to be well made and they look and feel solid. Delivery was fast too. Overall very happy with these walking shoes.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Another great buy

Have previously brought Grisport boots and impressed with quality, durability, service etc.
Have now just purchased walking shoes and again impressed with choice, value, quality, seamless delivery. The shoes have all the design features that will help improve performance.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Massive fan

Yet another pair of quality shoes from grisport.
Day to day I live in my Aztec boots and because of this I took a punt on pair of the zinc steel toed trainers and I'm not disappointed.
Comfy straight out of the box , no fatigue after my first day wearing them , cannot complain.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and high quality

Very quick delivery for my shoes. As a keen walker, this is the third pair of Dartmoor walking shoes I have purchased and they always serve me very well and are comfortable from the very first time they're worn. The accessory pack that came with them was also good quality and useful.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased walking boots from…

I have purchased walking boots from Grisport for quite a number of years now, and have always found the boots to be of a great quality, and always been comfortable and hard wearing.
I wear my boots all year round , and most days of the year. I live in a rugged area of west coast of Scotland and I’m out every day walking my dog,in all weathers be it over rugged rocks, up hills, along the beach these boots have always stood the test of time.
Fast delivery and amazing free items thrown in as well.
New pair arrived to day, and they look great.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company offering a huge selection…

Great company offering a huge selection of outdoor footwear. Very well designed website to facilitate browsing/purchase. I have purchased a number of times and have always been delighted with the quality of the products. Delivery very fast and kept well informed about progress. The company offers a points based reward scheme. Very pleased with my new walking shoes.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and value for money

Following my wife’s previously excellent experience when she purchased Grisport walking boots, I ordered four pairs of boots to try for fit and comfort. They were delivered in a couple of days. I decided that the Fuse boots best suited my needs and were very comfortable. Unfortunately, I noticed a very slight fault which I was concerned would cause problems in time. I spoke to Jenny in head office who immediately sent a replacement pair which were perfect. I have been climbing and walking for 35 years with several pairs of footwear under my belt and have never experienced such excellent service, comfort from the outset and outstanding value for money. I have no hesitation in recommending Grisport!

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Great, but recently issues with fit

I've used Grisport for a number of years. Their waterproof trekking shoes have been pretty good for me until recently. I have feet with narrow heels, which is unusual in the UK, and previously I found that the majority of Grisport shoes fit me well. More recently they seem to have adjusted their fit to make the shoes wider (and market a wide-fit range) and so the more recent models don't fit me so well. But otherwise the shoes are great.

I also recommend their merino hiking socks - I wore them for a month during a scientific expedition to Greenland and they were excellent, definitely the best socks I used on that trip.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Easy online ordering, rapid free delivery, excellent quality and comfortable Airwalker shoes, no breaking in required. I've now bought more than a dozen pairs of Grisport boots and shoes over several years - all excellent and great value for money.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Ladies Bodmin Black Walking Shoe

Ordered pair of walking shoes on Sunday and they were delivered on Wednesday - great service.
On first trying them on they fit well and are comfortable. Very pleased with these shoes. I have Grisport boots and they’re amazing. Fingers crossed the shoes will be too!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience of first rate products

I have ordered several pairs of boots and shoes from this company over the years and continue to be amazed at the customer support. This includes making returning unwanted items very easy. Add to this the excellent quality of their products at very reasonable prices and the free gifts, and one gets a company that I have no hesitation in recommending to anyone.

4 June 2026
Unprompted review

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