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Grisport UK Reviews 

488
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting their durability and suitability for various activities right out of the box. Many people also highlight the excellent service, with easy ordering processes and very fast, efficient delivery of their purchases. Additionally, consumers appreciate the bonus accessory packs and useful free gifts included with their orders. However, some customers also noted issues with product quality, specifically encountering items that were not waterproof as expected or had manufacturing faults like open seams. A few other people also felt that the sizing could be inconsistent, leading to returns or exchanges due to boots being too narrow or not fitting as anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality, comfort, and durability... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent craftsmanship, comfort, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Service

People report positive experiences with service, often highlighting the speed of response, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After several years of use and having completely worn out my current pair of Lady Glide walking boots which I wear almost every day for my outdoor job and dog walking, I didn't hesitate to buy anothe... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more

Rated 5 out of 5 stars

Love the style, support & comfort of the boots. Love that I can remove the insoles to fit my orthotic insoles rather than it sitting on top & raising the eight of the back of my heel. Had to return th... See more

Rated 5 out of 5 stars

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife,... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

488 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(488)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth customer service

Smooth customer service. Order was dispatched within 24 hours and received 48 hours later. Website is intuitive to use and easy to do so. I have had the gatekeeper boots for about 6 years now and still going strong. Hopefully the new shoes will equally last as long. Best price/quality brand I know.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable from the start

Arrived very quickly. The Poseidon GTX safety boots were comfortable at first wearing. He especially liked the extra width for his broad feet. The lacing system allows for easy adjustment. Especially liked is the flexible mid-sole and lightweight toe guard. Very very grippy too.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Dartmoor Walking Shoe

Ordered a pair of Grisport Dartmoor Walking shoes after reading a great review on Which? They arrived within days. Quality item at a great price and even better with a Black Friday discount. Really impressed with the service, dispatch and product.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Consistent and reliable footwear

Consistent and reliable footwear. I have just purchased my latest Grisport shoes: Black Livingston size 46 'active footwear' for relatively smart, formal occasions. I am a great fan of Grisport, and I already have the following: Dartmoor, for hills and long-distance; Exmoor, for dog-walking and shorter walks; tan Livingston, for casual wear. It is good to know that I am buying products which are durable and comfortable.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of Eskdale Nubuck…

Ordered a pair of Eskdale Nubuck walking shoes from Grisport on Thursday, shoes arrived following Saturday, super prompt delivery! Shoes looked great and well made, fitted great out of the box and super comfortable. Bonus was the Black Friday discount.😀

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Shoes matched description in every way

I need 7H size footwear. I chose Grisport because I have a very good pair of leather boots from them. These shoes matched the online description in every way: Design, quality and fit. Ordered at 21:45, 25/11/25, Arrived 15:33, 27/11/25. Could not wish for better service.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Grisport Ultra Absorb boots insoles

I ordered the Grisport Ultra Absorb Insoles for my Grisport walking boots. The search online via the Grisport website was very informative and the ordering process was dead easy along with quick delivery. The new insoles are very comfortable and have transformed my boots.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

So far, really impressed

Really simple to use website, clear sizing guidance to help me out. Fast delivery. Boots feel really comfortable straight out of the box, let’s see how they do in the rain!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Grisport seen to be a good brand

I bought a pair of Commander Military Green Shoes after looking at reviews from websites such as which etc. They came with a pair of merino socks, the shoes are comfortable to wear with the socks. The shoes are waterproof and sturdy with good laces.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Grisport Modena walking shoe

Grisport Modena walking shoe, size 41.
This is excellent quality, sturdy footwear with substantial materials and build. No nonsense website. Good price and a nice discount offer too!
I'll be back...

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Quality wide fit hiking boots

Good service, easy to order and quick despatch. Ordered Glencoe hiking boots and they are comfortable and won't need much breaking in, the fit was good.. Used Grisport as there's a good selection of wide fitting footwear for a decent price.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought a pair of action insoles for…

I bought a pair of action insoles for my Grisport Decoy boots. The difference it made was great , enabling me to wear the boots in comfort all day. I would recommend buying these insoles to increase the comfort and wearability of these boots

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Grisport Walking Shoe

Grisport are an excellent well made Italian shoe/boot. The brand are the most waterproof shoe I have ever owned.
Have bought numerous pairs for my partner and myself.
My latest pair are the Phoenix Teal Walking shoe which I am very pleased with.
Ordering and delivery is very reliable too.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Lady Adventurer walikng boots

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking dogs. When you spend certain amount of pounds, what I did, I got a free gift - Merino socks, extra lace and thermos bottle! I am really very pleased!

27 November 2025
Rated 5 out of 5 stars

A great product and a good company to deal with.

have just purchased a pair of Livingston comfort shoes. They arrived very well packaged with a very nice and useful, gift. The shoes fit like a glove with Italian soft leather. I am getting on in years so comfort and support when walking is important. I have always been a keen walker and have bought Grisport boots and shoes for many years and never been disappointed. As for the company, the website is easy to navigate and the post purchase communication excellent. I have no hesitation in recommending Grisport.co.uk

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered two pairs of phoenix walking…

I ordered two pairs of phoenix walking shoes for walking my dogs both in dry and wet conditions, they arrived quickly although I am a size 11.5 I ordered size 12 and found them to be very comfortable with a wide fit, so far they have met every expectation I have only been out twice in them as they arrived today, so far extremely pleased with them.
John (Kent)

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Grisport ‘Melrose’ walking shoes.

I purchased a pair of Melrose ‘slip on’ walking shoes 3 years ago. I have used them daily for walking the dog over rough ground. The soles are very tough but comfortable to wear because of the internal ‘springing system’. The leather uppers are well constructed from good quality leather. I have recently replaced them with a new pair because I have worn out the sole with constant use. These are very good quality shoes. I have also received today a pair of Phoenix Teal trekking shoes which I am very pleased with.

26 November 2025
Unprompted review

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