I had an issue with my fire alarm, called out service. They arrived in time and resolved the problem in no time. Very polite and helpful tradesman. Work was very effective. Very glad with service.
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SHAM COMPANY - AVOID!!! Used this shambolic company for an emergency call out. Was charged over £300 call out fee. The guy was here less than 5 minutes but said he had fixed the issue. The next morn... See more
Called out for a faulty smoke alarm. Charged £319.20 to an elderly vulnerable person. Called the customer service line, spoke with Mike (clearly had no customer service training). Said to me when I wa... See more
Nice person and best service
Company details
Written by the company
We reach with in 1 hour All over London Thank you for visiting our company profile, We offer, Latest 18th Edition Qualified Electrician. This regulation comes in force from 1st January 2019. £2 Million insurance. We do offer free quote on any non fault finding job and fault finding depending nature of your fault. Call for honest, excellent workmanship and down to earth cost effective solutions. We carry all ID related to Electrical, hard copy and soft copy Please do not hesitate to ask. we give discounted services to who are disabled in anyway. we always issue all type of electric work certificate https://www.gripelectric.net/
Contact info
137A central road, KT4 8DY, WORCESTER PARK, United Kingdom
- 02034881842
- admin@gripelectric.net
- gripelectric.net
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SHAM COMPANY - avoid!!!
SHAM COMPANY - AVOID!!! Used this shambolic company for an emergency call out. Was charged over £300 call out fee. The guy was here less than 5 minutes but said he had fixed the issue. The next morning the issue was still occurring so phoned him and the company, asking him to come back. We were ghosted by the electrician and the company would not help in any way or refund the money we paid.
Currently trying to go through the bank to get our money back. Avoid like the plague- this company and their staff are conmen.
Be warned
Be warned! We were charged £336 for a repair that repaired nothing. The electrician was present for about 5 minutes, 'diagnosed' the problem as a faulty breaker and simply switched it with a spare one on the consumer unit. I queried if that was definitely a full fix and he was adamant it was and that the issue would "definitely" not reoccur. Low and behold, a few hours later the circuit shorted again. We had to call out another electrician via another company who actually did a full investigation, identified that actual cause and conducted a proper repair. I have been trying to contact Grip Electric for weeks for a refund of the labour charge and they have completely ghosted me. Calls and messages completely ignored. It is disgraceful. Do not be lulled in by the cheap £30 callout charge. Look elsewhere.
Overpriced and despicable customer service
Called out for a faulty smoke alarm. Charged £319.20 to an elderly vulnerable person. Called the customer service line, spoke with Mike (clearly had no customer service training). Said to me when I was complaining "What do you expect a free service". Disgusting. Would not recommend. Escalating a complaint to the CEO.
Not as advertised on website
Emergency call out!!! I had to wait 2 days for an appointment. Ayan was 7 hours late, my appointment was at 2pm at 1.45pm he called to say he had been held up and would be with my customersbetween 5pm-6pm. I hadn't heard anything by 5.30pm so called again for him to say he was still held up but would be with me today! Finally turned up at 8pm. As for his charges which he didn't discuss with me before proceeding with job were beyond belief.... he said it was fault finding.... I had told him where the problem was and what was wrong!!!! Not as advertised on their website or explained when you book....Ayan is a law unto his self!! I would not recommend.
Quick and responsive service providers
Such amazing service
Such amazing service! The staff was extremely polite and professional.
Such amazing service
Such amazing service! The staff was extremely polite and professional. Everything was clean and comfortable. I’m very happy and will definitely come again.
Excessive Emercency rates.
I called this firm for an emergency, Ayan turned up 1hour later. He never solved the problem only bypassed the boiler with an extension lead. he was with us 2hrs 45mins and charged us £825.00 inc VAT. At no time did anyone mention the rates until they wanted payment. Their rates are at the bottom of the website which you have to scroll down alot. We think this rate is way above any average price. I'm feeling disgusted.
Amazing and quick response
Amazing and quick response, Worker was excellent and was very clear about what they were doing and helped very much!!
Breaker was tripping and they fix it
Breaker was tripping and they fix it
I had an issue with my fire alarm
I had an issue with my fire alarm, called out service. They arrived in time and resolved the problem in no time. Very polite and helpful tradesman. Work was very effective. Very glad with service.
Throughout the visit,Ayan was…
Throughout the visit,Ayan was professional and courteous.He demonstrated high level of expertise and provided useful advice for maintaining the fire alarm systems.
They fixed my light in just seconds
They fixed burning smell coming from…
They fixed burning smell coming from electrical penal well done 👍👍

Reply from Grip Electric Limited
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