Green Water Sports Reviews 

I needed only some components for a pump vs. the entire product. I called and immediately spoke to Julian who asked me to send a photo of the fitting I needed to match. The product arrived quickly, matched perfectly, and the service was phenomenal. Thank you!

Great job assisting on finding the right products (SUP and Paddle) that were not available in stores. Easy transaction and quick delivery. In short, Green Water Sports is a professional operation that meets expectations.

Cannot say that about too many SUP stores in South Florida!

I sold my two year old SUP in Zihautanejo and wanted a better one. I consulted with friends and decided on the Starboard Zen Whopper. I thought I wanted the Whopper and then talked to Julian at Green Water Sports. After talking with him and learning more based on his incredible insight/ knowledge about what would be best for me given my weight and location of where I would paddle he convinced me the Whopper would indeed be the best. What I liked is that he didn't try to sell me something just to make a sale. I also got a great carbon/hybrid paddle and lease.

My wife purchased a first rate Inflatable SUP from Green Water for my Christmas present over a year ago. Julian and Green Water recently helped me with a manufacturing issue long after the sale. I have a very well known product at a fair price with a representative that is still there for me. Although my hard SUP's are custom shaped, I will never buy an inflatable or accessories anywhere else!

Excellent customer service during a warranty issue on a paddle board. I highly recommend Julian and Green Water Sports!

Was exactly what I was looking for

Call them if you're thinking of buying - Julian will walk you through what you need and what your options are. They are nothing short of fabulous, they shipped my quickly when I made a mistake and they helped at every step of the way.

This shop was great to use. Attentive, helped me find the best solution to my needs.

I would definitely use again.

Ended up with a 14" Starboard Racer and electric pump

Couldn't be happier with the service and invaluable advice in selecting my purchase. Thanks!

Julian helped me out with every step in the process with my complicated order! I would reccomend him to anyone!

Ian D.

I purchased a high end inflatable paddle board via phone order from out of state. This is my first SUP and a big purchase, so I was eager to get it right. Julian spent a relaxed half hour with me on the phone answering my many questions, carefully and clearly educating me in an unhurried manner. I called a second time with additional questions which Julian thoughtfully answered and I ordered the board. Since I was heading out on the road for vacation, Julian prioritized my shipment so it would be perfectly timed for me to pick it up at a stopover on the way to my destination. All went seamlessly. I then purchased an electric pump made by a different company from a different retailer, the only US company currently selling this brand new model. When I had trouble fitting the pump to the valve of my paddle board, Julian generously provided phone support to help me adapt the pump to my SUP even though he had no vested interest. And his solution was spot on. Finallly, Julian shipped my SUP with an included paddle and over two months later when a piece of hardware fell off the paddle, I sent Julian a photo and he immediately shipped out a replacement piece free of charge and provided detailed email support about how to install it on the paddle. As you can tell, I am a high maintenance customer. This is my first SUP and I wanted to get it right. Julian is amazing and I am certain there is no better company for paddling than Green Water.

Offered a great package price and the service was superb.

I ordered a Red Paddle Explorer 13'2" from Green Water Sports. It was shipped promptly. However, they were out of stock on the blue life jacket I ordered and I was contacted the next day by Julian, the owner, to see if it would be OK if he shipped me a red one instead. Most places I've dealt with would not have bothered with this but would have just put the life jacket on back order for me, I really appreciated this extra level of customer service.

When the package arrived, I immediately went to pump it up but the included "Titan Pump" started to leak at about 1 PSI. I called Green Water Sports and Julian picked up (This was at around 6PM California time) and began helping me troubleshoot the pump. Apparently Red Paddle has had some issues with the pump handle getting damaged in transit, so Julian had included and extra one in the box for me (I was wondering what that was for!). He told me how to replace the handle (Super-easy) and I resumed pumping up my board. Unfortunately the pump still had an issue with the high-pressure side and would leak down fairly rapidly. Since I really just wanted to just go hit the water I pumped incredibly fast and got it a little over 15 PSI and headed out to the river.

The next day I contacted Julian again about the leaky pump. He had me take a video of the issue in the hopes that he could figure out what was wrong. He had a few suggestions that I tried, but to no avail. It still leaks down. He shipped me a replacement pump the same day.

I couldn't be more pleased with the service I have received from Green Water Sports and am looking forwards to doing more business with them in the future.

Fast delivery, but expensive delivery. $13 via UPS for a 3 oz. $40 2x2x2 inch part.

From my initial inquiry to some aftermarket help all my needs were met in a very timely and helpful manner. I would recommend Green Water Sports as a good supplier.

Web site easy to navigate and informative. When I made my choice, no hassles and my order was shipped promptly and arrived in good shape. What more can I ask?

Green water answered all my questions! Worked with me on the shipping date, and the Red paddle 10six SUP is awesome!! Thank you much!

My three year old Red 10'6" Ride board blew out a side seam, presumably due to a gluing defect, on the second day of a three week holiday. Even though the board was well out of warranty and I had bought it at a discount in a closeout sale Julian immediately contacted Red and offered to send me a new model replacement board right away with no shipping charge and an upgrade to the pump and bag. We had to correspond a bit to make arrangements and he was very responsive and helpful at all times. I simply couldn't be more impressed with his service and Green Water Sports will certainly be my first stop for any future SUP purchases.

I ordered by mistake the wrong product (same brand, same name but different use) and Julian found a way to get the windsup I was looking for even if he didn't have it in stock. Follow-up was great and return shipping was easier with the label provided by Green Water Sports.

Ordered Red Paddle 10.6 on internet to be delivered to Idaho. Arrived on time and complete except for the seal ring at the nozzel end of the pump. One email to Green Water Sports and a replacement (and more) was on the way 2nd day air, no hesitation. Thank you Green Water Sports.