Greenstove Solutions LTD Reviews 289

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Would certainly recommend Greenstove Solutions. My experience was excellent from initial quote to finished project . All went as planned and the two chaps who fitted the stove couldn't have been any... See more

Rated 5 out of 5 stars

From the moment we first visited their shop we were impressed. The survey was prompt and they were helpful in recommending the best burner for our needs. Installation went very smoothly. All staff wer... See more

Rated 5 out of 5 stars

Good team; reliable and communicated well, particularly when the installation proved more complex than first thought - kept upto date with progress and time scales well. Kept well informed. Worked ti... See more

Rated 5 out of 5 stars

Tom and his partner always work so tidily, they are always polite and service our Aga without any fuss. This year our aga had a problem maintaining temperature that we asked him to investigat... See more

Company details

  1. Fireplace Store
  2. Boiler Supplier
  3. Plumber
  4. Wood Stove Shop

Written by the company

Greenstove Solutions offer high quality supply/installation, servicing and sweeping for all your woodburning/multifuel stove, oil cooker and central heating needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 5 out of 5 stars

Outstanding service and help

Outstanding service and help
Greenstove solutions were highly professional and extremely helpful throughout all our dealings with them. Laurence first came out for an advisory visit. He and Tom then came again and identified a problem we had with the top part of our chimney (which had been rebuilt by another company). George and Conner subsequently installed a stove and liner for us, dealing with some further difficulties in a very professional and helpful way, resolving them without fuss. We found Greenstoves to be a great company to dealwith and everyone who works there to be very helpful and we would use them again.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience and happy customer!

Friendly and informative within the shop with lots of help and advice, availability and prices all available.
The assessment of the fireplace area prior to fitting was quick and easy, and again friendly service.
Fitting was before Christmas luckily and the fitters were clean and tidy, friendly and it was finished and ready to go in no time.
Such a quick and easy service, lots of information and friendly staff!
Would highly recommend!

11 December 2023
Rated 5 out of 5 stars

Great Company Highly Recommended

Absolutely great company to work with from start to finish. Tom and his team couldn't have been more helpful and managed to squeeze in a tricky install in time for Christmas despite being fully booked.

19 December 2023
Rated 5 out of 5 stars

I have heat!!!

Ordered a stove to be fitted and they were busy so had a lead time. My house was bloody freezing but no worries you have to wait for quality sometimes. Then i get a call to say they have had a move around of jobs and did i want it fitted tomorrow. Happy days! The guys that turned up were awesome. Professional, knowledgeable with an attention to detail and even though my house fought back a bit they overcame the problem and completed and an awesome install. So very happy and now warm..

5 December 2023
Rated 2 out of 5 stars

More appropriate communication would be good practice.

The communication could have been more effective: the order of the preparations for the stove to be installed. The shop mentioned it would be two consecutive days and one day for the final installation; however, it was one day for the prepping and two for the last touches. Arrangements had to be rescheduled to accommodate the changes.

17 October 2023
Rated 5 out of 5 stars

Wondeful helpful staff

Wondeful helpful staff with a very prompt and efficient ordering service. My experience couldn't have been better - now to see if it fits which will be my fault if it doesn't!

10 October 2023

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