Greensleeves Lawn Care Reviews 

20,451
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, polite, and helpful, often providing excellent advice and going the extra mile. Many people report significant improvements, with lawns transformed from patchy, mossy, or weed-filled areas into lush, green, and healthy spaces. The service is frequently described as efficient, reliable, and well-communicated, with clear explanations and timely visits. However, some customers also noted disappointment with results, finding their lawns still looked terrible, patchy, or showed no improvement despite treatments. A few other people felt that communication was poor, or that specific services like scarification did not yield expected results, leading to frustration.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency, reliability, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Quality

Customers had positive experiences with quality, with many reviewers noting significant improvements in their... See more

Product

Consumers are highly satisfied with the product, reporting significant improvements in their lawns'... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Keith is a proper lawn expert with genuine understanding of how to improve your lawn and keep it looking good. You don’t just get standard treatment. Our lawn had problems before he started and he has... See more

Company replied

Rated 5 out of 5 stars

Sadly yesterday was my last treatment with Greensleeves this is nothing to do with the company its simply because my lawn was laid over very poor earth/clay & no matter how hard Dave tried he was beat... See more

Company replied

Rated 5 out of 5 stars

Recently started using Greensleeves. Very impressed with their service. Communicated well and arranged visit promptly and advised best treatment plan for my lawn. Very knowledgeable and gave good advi... See more

Company replied

Rated 5 out of 5 stars

The service is set up so we don’t have to remember anything, just make sure the gate is open when it’s time for treatment - perfect in these busy modern times! Grass keeps looking good and we have eve... See more

Company replied


Company details

  1. Lawn Care Service
  2. Garden
  3. Garden Center
  4. Gardener

About Greensleeves Lawn Care

Written by the company

Welcome to Greensleeves Lawn Care

Established in 1998, Greensleeves started out by providing lawn care and maintenance to 10 customers. Over 25 years later, we now care for over 100,000 lawns all over the UK each year – and out of all those customers, 4 of them are still with us from when we first started!

At Greensleeves, we’re committed to delivering beautifully healthy lawns that can be enjoyed all year round. We are also dedicated to unwavering customer service, and pride ourselves on providing convenient, stress-free lawn care solutions.

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4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(20,451)

4,853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad attitude

Been paying them for 2 years and the lawns were not looking any better so decided to cancel. The boss of the local branch came out to the house and was clearly not happy that we had cancelled and he had a disgusting attitude and was very intimidating. Would not use them again after this experience.

14 July 2026
Unprompted review
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Hello Ian,

Thank you for taking the time to leave us a review.

I have made your local office aware of your feedback.

Kind regards,

Calum

Rated 1 out of 5 stars

I was very happy with the service until…

I was very happy with the service until today, when Greensleeves informed me by email that a new franchisee was taking over, effective immediately.

On what planet do Greensleeves believe that it is appropriate to change who is going to have access to a customer's private property with absolutely no consultation or notice. Customers are clearly an afterthought.

I have cancelled the service, also effective immediately. I am certain that Greensleeves will not care about this because they obviously have no interest in what their customers think.

UPDATE. I have had a conversation with the person who has taken over. I have not agreed anything with that person. It’s not their fault that this situation has occurred, it’s the fault of Greensleeves. And to date I have had no response whatsoever to my cancellation email. Despite the fact that the new person has taken over, effectively immediately, they are currently away on holiday. Having spoken to them, they will be away again when my next appointment was booked in. Hardly the best way to start running a business is it? I’m waiting for a response to my email before cancelling my direct debit.

14 July 2026
Unprompted review
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Hello Rebecca,

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed by the change in your local Greensleeves lawn care provider.

We understand that having someone you trust access your property is important, and we appreciate that a change of lawn care expert can feel unexpected.

However, all of our lawn care experts operate to the same high standards, with a strong focus on delivering excellent customer service and caring for your lawn.

Many thanks,

Calum

UPDATE

Hello Rebecca,

We believe you have now had the opportunity to speak with your new local franchisee, and we hope they were able to reassure you that they will be continuing your lawn treatment programme as previously provided.

The service will continue in the same way, with the same treatments and commitment to caring for your lawn.

Many thanks,

Calum

Rated 5 out of 5 stars

Everything is covered and a good job…

Everything is covered and a good job completed. I am very happy with the way you do things without disturbing me.

8 July 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Scott and Donnie were absolutely superb…

Scott and Donnie were absolutely superb and a delight to have at the house . Based in Ellon but punctual at my Aberdeen home - been using for years on the grass but this time it was gutters and sofets cleaning absolutely first class job . Charming guys and no hesitation to use again . David

14 July 2026
Unprompted review
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

John Doar - 1 Goos3 Nook Close DE72 4SG

Personal service from Keith with whom I have utmost confidence - I am now absolutely appalled that this property has been transferred to an alternative franchise.

14 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

I’ve just had my lawn treatment for the…

I’ve just had my lawn treatment for the first time , would like to say how polite and knowledgeable Johnny was , he talked me through the whole process and now looking forward to see the results. Thank you greensleeves

14 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great Service - highly recommended

Andy is very knowledgeable and explains what he is going to do very clearly. A very pleasant, polite and helpful chap. He arrives when he says and gives good advanced warning. The lawn has never looked so good and weed free.

10 July 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brenda’s perfect lawn

Very efficient service

13 July 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great customer service and genuine…

Great customer service and genuine concern for lawn care and customer satisfaction

10 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

My first lawn treatment from Greensleeves.

Adam took time to inspect my lawn and advise me on its condition. He worked diligently and made a good job of applying the treatment. A credit to your company.

13 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service.

Prompt response. Professional service. Has fitted us in at short notice to do extra work to improve our lawn.
Both front and back lawns are massively improved.

13 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

The task of looking after our lawn.

The task of looking after our lawn has been carried out efficiently and effectively.

10 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

The best lawns round about

Greensleeves have looked after my lawns for about the last 7 years. Until then I had bought weed control and fertiliser products from diy stores but they never seemed to produce a weed free lawn. All that changed when I started to use Greensleeves. I have the best lawns round a bout and visitors always ask how I keep my lawns looking so good.

13 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

As above answer.

Very new treatment started therefore unable to provide fully my opinion or experience.

10 July 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very good experience

Very good experience. Well explained and polite. I would recommend. My lawn is already looking better.

10 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

New customer review of first visit.

Everything was carefully explained and my questions were answered. I was very happy to have the treatment started, after requesting a date. The lawn was well watered too and everything was very thorough.

8 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very happy with service

Service is good, Stuart advised before arrives and really helpful. I’m pleased with everything so far

10 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Useful advice in current climate

Scott explained and advised what would be best for the lawn in the current climate, and what needs to be done now and later on in the year.

10 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

I have used Simon and his company for a…

I have used Simon and his company for a few years, they do a good job. I used other companies previous to using Simon and there is no comparison.

8 July 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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