Greenpomme Reviews 

399
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, often praising their beautiful design, practical features, and ample space. Many highlight the excellent quality, noting sturdy construction, clean seams, and premium materials. People appreciate the thoughtful design, including useful pockets and comfortable wear, leading to happiness and plans for future purchases. However, some customers noted concerns regarding delivery times, with packages sometimes arriving later than expected. A few also felt product quality was inconsistent, citing damaged items, poor quality zippers, or flaking handles. Additionally, some reviewers mentioned an unpleasant smell upon arrival or problems with adjustable straps not staying in place.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing their love for the bags and praising... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality of bags and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising the ease of ordering... See more

User experience

Clients share positive opinions on user experience, highlighting the comfort and convenience of the products,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first package was delayed, but Greenpomme's support stepped in right away and shipped a replacement without any hassle. The bag itself is gorgeous, light, and practical. Really impressed with ho... See more

Rated 4 out of 5 stars

The shipment was incredible fast and te quality of the product seem nice. My onlu ossue is the smell it kinda smells like leather, whoch is normal but I cannot get rid of it amd is a little annoying

Rated 4 out of 5 stars

The crossbody bag is perfect for everyday use, travel with ample space to hold essentials and more. Shipment was fast.

Rated 4 out of 5 stars

we had a problem with the delivery but the staff was very kind and present. The bag seems little butinstead is full of pockets and i love it!


3.9

Great

TrustScore 4 out of 5

399 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(399)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love the bag

I love the bag. I like the pockets and the style. I gave it a 4 because the strap won’t stay in place. The constant adjusting becomes annoying. The quality is good. The delivery took a bit longer than usual. It’s easy to clean and the product is goos

4 May 2026
Unprompted review
Rated 5 out of 5 stars

This is an awesome bag

This is an awesome bag. Has so much room and is comfortable to use.

The main brilliance of this bag? I had a fall this past weekend, split my chin open (which required 4 stitches) and there was blood everywhere, including all over this bag and strap. I was able to just get a sponge and clean the blood off, no trace of it. This was 8-10 hours later for the bag when I realised there was blood on it, and 3 days later for the strap. Came off no problem at all. AMAZING!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything went fine, cute bag, would order again!

The bag is exactly like described & on the pictures, nice quality and so cute.
I got regular shipping updates, it took 10 days (to germany) which is totally fine - not every company has the same capacities as amazon and some people seem to forget that (looking at the other reviews).

Would order again :)

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience all around - okay bag

My bag came with a Holy Bible keychain (?!), which was inappropriate and unasked-for. When I requested a return, I was offered a partial refund and told that it was too expensive to return the bag for a full refund. The bag was fine, but everything else about this experience was not.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I love this bag

I love this bag. If your on the fence get off I’m about to get it in a few more colors! You won’t regret it. Give them the time to ship it will come and you will be satisfied trust me!!!! I love it!!! It’s giving birky

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Cute bag that is affordable

Cute bag that is affordable. It smells weird though. and the adjustable part doesn’t stay still so it’s always moving.I overall like it though.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! Soft leather, looks beautiful!
Delivery was on-time and communication with customer was very clear!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Sooooo Worth It!

This is the first item I bought after seeing it on Instagram that lived up to its hype and more! It's a perfect design, quality materials, packs a lot without being a total 'sack' of groceries. It looks smart and fun (esp if you add trinkets and chains!), never falls off your shoulder and offers totable straps as well so you can carry it in your hands for a different look. Absolutely fabulous. Now I need every colour!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Products are all drop shipped

The products on the site are all drop-shipped and very poor quality. What they say on their website does not really match what you’re getting. It was an instant return for me.
When you return it, they also make you pay for the return shipping cost.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, the product is great, I'm happy to wear everyday! Light weight and confortable, like I looking for. But, the time to delivery had a little long

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Siena Hobo Bag Chocolate

Love this bag, can fit quite a bit in including my laptop. The chocolate colour goes with any fit of the day. The option of adjusting the strap to wear crossbody or shoulder is a great feature. I have been searching for a bag with soft leather and this works well for me. Thank you Pomme.

21 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look