GreenPath Financial Wellness Reviews 177

The help and communication

It was very good and very helpful. Thank you.

Green path has given me some breathing room and allowing me to get back on track.

Thank you GreenPath!

I think there should be more discussion around whether someone is able to make monthly debt payments on time or not. I also think that downplaying the importance of on-time payment is misleading. It should be clearer that the accounts must be delinquent for around 3 months and in collections BEFORE a "deal" can be made with the creditor and GreenPath. That should have been pointed out in the initial call BEFORE paperwork is sent to the client. In my case, I am making all my payments on time, so this "deal" with GreenPath wasn't really that helpful. I would have better understood my position if the person I talked to was up front about these facts.

Smooth transition to the program and no issues so far. I am very happy.

You followed through with what was explained to me and now my credit cards are being paid and I don’t have to stress about them any longer

Everything was explained very clearly and was worked according to our budget and financial needs

Awesome service and knowledgeable people.

Nobody followed up. Unfortunately

The folks I have spoken to have awesome. They are very knowledgeable and helpful. They was able to answer all my questions and I felt I was in very good hands. Thank you for everything you do.

Thank you for helping get on the road to good Credit!

I guess I misread, or I was a little misguided or could be a case of misunderstanding of what the Green Path actually do.
When I found out my bank was advertising the company for a debt management program. I thought it would be a good opportunity to settle the Debt Collection that I’ve been trying to single-handedly deal along.
I thought the Green Path would make a proposition to lower my debt, I thought it help you get a better payout considering that the collection is couple years old.
I’m still waiting for the proposal agreement. My future with this programs is 50/50 if I shall continue using the services of Green Path. Ive might as well just went directly to the source itself and made payment arrangements with them. I wasn’t getting the better offer at the tail in. I shall see where things will land me with this company. So far, the representative’s that I’ve encounter and spoke with since May 8th has been very helpful and advising me through this process ✅

The customer service agents are professional and polite. I felt as though they really went the extra mile in addressing my concerns.

Greenpath made the whole experience easy . Already uncomfortable to be in a financial situation, I was not made to feel bad or judged. They gave me clarity and direction.

The customer service is exceptional. All questions were answered and everything explained in great detail.

Hello, very quick prompt service. Able to get my interest rates decreased greatly so make payoff possible.

You guys were great . You o top of things .I even considered coming back.

Called with a simple call about how a Discovery Card would be handled in a Debt Management account. The Agent seemed to have no idea what I was talkng about. She had to leave the phone twice and came back with a "Do Not Know" response to my question. I then called ACCC and they immediately understood what I was asking and explained hor the account we be handled out of their Debt Management Program. I had a good impression on my initial contact, but his type of customer service has me looking elsewhere. I do thank the individual who was my initail contact . very easy to talk with, patient and ansered all of questions fully.

Friendly, professional and speedy service,

So happy for the guidance