Fabulous company who always provide high quality food at affordable prices especially through subscriptions. My dog loves the food and where she was constantly itchy and scratching herself when she wa... See more
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Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
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Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, United Kingdom

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Food looks great quality ingredients
My dogs ate it but weren't mad keen to eat it
Although ingredients good its at the higher end of price range and as dogs don't love im not sure if I will purchase any more
Shame as its very local to me

Reply from Green Pantry - Holistic Health Food for Pets
Fast delivery. My dog enjoys the food and especially the meaty treats .

Reply from Green Pantry - Holistic Health Food for Pets
Food smells lovely and a decent size kibble. Product is quite expensive and I’m not a fan of the paper packaging. Delivered quickly. fingers crossed it helps with weight control

Reply from Green Pantry - Holistic Health Food for Pets
Excellent customer service
Love the product.
Been using for years cat has never had fleas or worms. Her coat is shinny and she is healthy.

Reply from Green Pantry - Holistic Health Food for Pets
Really quick service.
Only downfall is the site isn't the easiest to use and make changes to subscription. But great service on the phone if any issues.

Reply from Green Pantry - Holistic Health Food for Pets
Easy to order quick delivery ,started her on it today so hopefully I will be able to update later in week

Reply from Green Pantry - Holistic Health Food for Pets
When we are on an off-lead walk, the Green Pantry’s dog treats are the ones my dog will always come back for. They make me very popular with other dogs, too!!

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
I order 2 x 1.5kg bags to try before buying larger bags. They were delivered quickly and so far the dogs are loving it. Started a slow transition and will be ordering larger bags next week.

Reply from Green Pantry - Holistic Health Food for Pets
The dog food is the perfect choice for my dog who recently got diagnosed with pancreatitis ( the lowest fat food we could find) she also seems to enjoy it too.
When needing to change my subscription the telephone staff are so helpful ( nothing seems life too much of an effort) .
Highly recommend the product!

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
Great company. Always prompt delivery and they were great at getting a bag of dog food sent the next day so it arrived on Saturday morning and not Monday. All my dogs have enjoyed this food - my current dog has been eating it since a puppy and she’s now 6. Great quality product with no ‘nasties’.

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
Next day delivery. EASY TO order.
It's not first time wr ordered and our dog's love the food and especially treats 😋

Reply from Green Pantry - Holistic Health Food for Pets
nice packaging. Extras in with the main product. To soon to see if the product works.very quick delivery

Reply from Green Pantry - Holistic Health Food for Pets
Very quick delivery and the free samples were a nice touch.

Reply from Green Pantry - Holistic Health Food for Pets
Phoned to order & greeted with a helpful happy voice.Cat food was delivered Next day as I was told.Cats enjoy both flavors of the biscuits, Great to know that there is a local independent business making quality cat food. I had no idea they existed till looking for a decent biscuit for cats.

Reply from Green Pantry - Holistic Health Food for Pets
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