Green Motion Car and Van Rental - Green Motion London Southend Airport Reviews 

6
•
TrustScore 4 out of 5

3.8

Arrivals Terminal, Eastwoodbury Crescent, SS2 6YF Southend on Sea, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.

Company replied

Rated 4 out of 5 stars

Very pleased with car Lack of confirmation on returning vehicle that all ok

Company replied

Rated 5 out of 5 stars

Lloyd was exceptional with his communication and professionalism . A credit to the company

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

Green Motion operates a car hire desk at London Southend Airport (SEN), serving Southend on Sea and the surrounding area. This page also covers the Southend Downtown desk. The rental desk is located inside the Arrivals Hall at the airport terminal, which sits directly opposite Southend Airport Train Station, making it easy to reach on foot for those not arriving by plane. When returning a vehicle, follow signs to the Budget Car Park, enter through the barrier, and head to the return bays on the right-hand side. For queries, call the branch (the number is in the branch details on this page). Desk opening hours (local time): every day 06:00–midnight, including public holidays.

Why rent with Green Motion

Written by the company

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Contact info

  • Arrivals Terminal, Eastwoodbury Crescent, SS2 6YF, Southend on Sea, United Kingdom

  • 1702660220

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
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1-star

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3.8

All reviews

(6)

4,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Promt and efficient.

Promt and efficient.

13 October 2026
Green Motion Car and Van Rental - Green Motion London Southend Airport logo

Reply from Green Motion Car and Van Rental - Green Motion London Southend Airport

Thank you for your review. We’re glad the service in Southend was prompt and efficient.

Rated 5 out of 5 stars

Lloyd was exceptional with his…

Lloyd was exceptional with his communication and professionalism . A credit to the company

14 October 2026
Green Motion Car and Van Rental - Green Motion London Southend Airport logo

Reply from Green Motion Car and Van Rental - Green Motion London Southend Airport

Thank you for recognising Lloyd. We’re glad his communication and professionalism made such a positive difference to your Southend rental. We’ll share your kind words with him.

Rated 1 out of 5 stars

Terrible awful

Terrible awful

12 October 2026
Green Motion Car and Van Rental - Green Motion London Southend Airport logo

Reply from Green Motion Car and Van Rental - Green Motion London Southend Airport

We can see that your experience was very disappointing. The review does not say what happened, so we cannot address it specifically here. If you would like us to examine it, please send your rental reference and a brief account privately to ics@cs.greenmotion.com.

Rated 5 out of 5 stars

Greenmotion car rental Southend airport

Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.

23 September 2026
Green Motion Car and Van Rental - Green Motion London Southend Airport logo

Reply from Green Motion Car and Van Rental - Green Motion London Southend Airport

Thank you for your balanced review. We’re glad collection and drop-off were easy and the car matched your booking. We’re sorry the interior still contained rubbish from the previous renter and the washer fluid was empty. Both should have been addressed before handover.

Rated 4 out of 5 stars

Very pleased with car

Very pleased with car
Lack of confirmation on returning vehicle that all ok

27 September 2026
Green Motion Car and Van Rental - Green Motion London Southend Airport logo

Reply from Green Motion Car and Van Rental - Green Motion London Southend Airport

Thank you for your review. We’re glad you were pleased with the car. We also hear your point that you did not receive confirmation that everything was in order after returning it. Clearer return confirmation would be helpful.

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