The car was in perfect condition, we pick it up quickly and the return was at 4 am , but there was not problem we parked the car in their parking lot and then inside their terminal office we left the... See more
Company replied
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See what reviewers are saying
Liked the person at the counter very accommodating Car was ok but no adjustment for height on passenger seat DID NOT LIKE OUR DEPOSIT FOR THE CAR HAS NOT BEEN CANCELLED AND IS STILL PENDING ON TH... See more
Company replied
Service was really fast, location is really good!
Company replied
Helpful staff, all charges were as expected ,staff patient under difficult circumstances
Company replied
Company details
Written by the company
Green Motion operates a car rental desk at Heraklion Airport (HER), serving travellers arriving in Heraklion, Crete. This branch is the point of contact for arranging and collecting your rental vehicle in the area. The Green Motion desk is located in the Arrival Hall, making it straightforward to find after you land and collect your luggage. Staff at the desk assist with collection of your rental car from this point. Desk opening hours (local time): every day 08:00–21:00, including public holidays.
Why rent with Green Motion
Written by the company
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Contact info
Heraklion Airport, 71601, Heraklion, Heraklion, Greece
- 30 2810344279
10% off when you book direct
4.6
Excellent
30 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your recommendation. We are pleased you enjoyed the car and the service at Heraklion.
Liked the person at the counter very…
Liked the person at the counter very accommodating
Car was ok but no adjustment for height on passenger seat
DID NOT LIKE
OUR DEPOSIT FOR THE CAR HAS NOT BEEN CANCELLED AND IS STILL PENDING ON THE STATEMENT
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for recognising the accommodating colleague at the counter. We understand your concern that the deposit still appears pending, and we note that the passenger seat height could not be adjusted. Please email your rental reference and a redacted image showing the pending authorisation privately to ics@cs.greenmotion.com so customer services can check its status and explain the next steps.
Helpful staff
Helpful staff, all charges were as expected ,staff patient under difficult circumstances
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for recognising the Heraklion team. We’re glad they were helpful and patient, and that the charges matched what you expected.
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the Heraklion location was convenient and the service was fast.
Super staff
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the Heraklion team made a good impression.
The car was in perfect condition
The car was in perfect condition, we pick it up quickly and the return was at 4 am , but there was not problem we parked the car in their parking lot and then inside their terminal office we left the key in a letter box.
The workers were all kind and provided all the necesary information.
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the car was in excellent condition, pickup was quick, and the team provided the information you needed. We also appreciate you explaining that the 4 a.m. return and key drop worked smoothly.
Reply from Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the Heraklion team was friendly and the car worked well throughout your rental.
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