I liked the product which is well packed in a reasonable sized bale which is loaded on a pallet & well covered from the weather. Kept outside it all weathers the bales are always dry & tightly packed.... See more
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Does what it says it does and it is also good for making mulch once used. Great service and delivery. Will definitely continue to use rather than straw or shavings going forward. Be great if there was... See more
Overall great, arrived quickly etc. We love this bedding at the rescue for our rabbits. Only issue was that the delivery company wasn't notified that we needed a small lorry due to limited access, but... See more
Great product, just tried a few bales and very good absorbency , we will be using green mile from now on. Good size heavy bales last longer than our existing brand, a little bit more expensive but m... See more
Company details
Contact info
Unit 9 Prees Industrial Estate, SY13 2DJ, Whitchurch, United Kingdom
- 01948838629
- sales@greenmilebedding.com
- greenmilebedding.com
4.7
Excellent
169 reviews
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Reply from Green Mile Bedding Ltd
Happy to hear this and thank you for your lovely review.
Reply from Green Mile Bedding Ltd
Thank you for your lovely review :).
First time ordering
First time ordering, was not disappointed! Easy to order and delivered on time, bought a pellet, very pleased, will be ordering again soon 😊
6 June 2024
Reply from Green Mile Bedding Ltd
Thank you for your lovely review.
Reply from Green Mile Bedding Ltd
Thank you so much for your review :)
Long time to deliver
Long time to deliver, ordered on a Wednesday didn't get them till the Tuesday, also poor value for money even with £30 discount
24 July 2024
Reply from Green Mile Bedding Ltd
Thank you for taking the time to share your feedback. We deeply regret that your experience with our service did not meet your expectations.
Regarding the delivery delay, we sincerely apologise for any inconvenience caused.
We received your order at 6:50 PM on Wednesday, after our normal working hours, so it was processed the following day.
Your order, along with many others taking advantage of our promotional discount, was promptly added to our production schedule and shipped out on Friday.
To keep shipping costs economical, we use Palletline's 48-hour shipping service (2 working days), and your pallet was delivered on Tuesday.
We also wanted to address your purchase of the trial pallet. The trial pallet is designed to offer new customers an opportunity to test our product at a reduced cost. While it may not be the most economical option for purchasing, it provides a low-risk way to experience the quality of Green Mile Bedding before committing to a larger order. For future purchases, we recommend exploring our bulk buying options, which offer significant savings.
We value your business and would like to make it right. Please contact our customer service team so we can discuss a suitable resolution. Your satisfaction is our top priority and we are committed to ensuring you have a positive experience with Green Mile Bedding.
Thank you for your understanding and for giving us the opportunity to improve.
Reply from Green Mile Bedding Ltd
Thank you so much for your wonderful review
Love the bedding
Love the bedding, it’s so easy to muck out and amazing for my sensitive mare who suffers with COPD. Delivery is easy and quick to arrange
13 July 2024
Reply from Green Mile Bedding Ltd
Thank you for your review and so pleased to hear you love the bedding as much as we do.
fast delivery and a great product
fast delivery and a great product. This bedding has transformed my life and those of my horses. Fantastic. The only glitch has been the local carrier on a couple of occasions being short staffed etc so the delivery takes a bit longer from when it gets to the local hub but that is nothing to do with Greenmile!
12 July 2024
Reply from Green Mile Bedding Ltd
Wow thank you so much for such a wonderful review :)
Orders on time very efficient have used…
Orders on time very efficient have used them for several years
6 June 2024
Reply from Green Mile Bedding Ltd
Thank you so much for your review :)
Reply from Green Mile Bedding Ltd
Thank you for your lovely review. :)
I ordered a trial pallet from them 9…
I ordered a trial pallet from them 9 bales and asked for it to be delivered on a 7.5 tonne lorry due to access but it came on artic the driver had to do a kerb side drop which meant I had to move the bales in my wheel barrow about 3/4 of a mile to then stack them in my barn so not very happy with them
7 June 2024
Great company which we’ve been using…
Great company which we’ve been using for many years for the equine bedding. Always reliable
29 April 2024
The product is excellent
The product is excellent. No faults with it. The delivery leaves something to be desired; the tracking didn't recognise our postcode, the pallet was inconveniently positioned so I need to manually restack the whole delivery.
Also you need to be realistic in your delivery times. Each order takes a week to arrive. This isn't an issue as long as it's known in advance.
24 April 2024
Great bedding
Really happy with this product. It's really absorbant and keeps my guinea pigs fresh- I use it in their hay trays. Would recommend buying this in bulk if you have the space to store as it works out much cheaper than similar products I was getting through too fast. And we got a pallet to reuse in our garden :)
25 April 2024
Good quality bedding
Good quality bedding, super easy to order and efficient delivery by really nice driver. Thank you 👍
18 April 2024
Excellent follow through info
Excellent follow through info, delivery guy really helpful
15 April 2024
Reply from Green Mile Bedding Ltd
Thank you so much for your review
Great delivery...great product but can't afford..but…
Great delivery...great product ..but bales are a bit small and although delivery is included... it is reflected in how much you pay per bale... so I cannot afford to continue...Shame cos I love the product.but I go through half to one a day for each horse so cant afford it.
26 March 2024
Efficient service for great bedding but…
Efficient service for great bedding but it’s a shame the price is increasing so much
23 March 2024
Reply from Green Mile Bedding Ltd
Thank you so much for your review :)
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