Greenmarket Reviews 

137
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought phone, doesn't work anymore, no contact phone number for customer services and no email address. Dodgy DO NOT USE

Rated 1 out of 5 stars

A scam company with website 'techgreenmarket.uk' selling drones are linking to this businesses trustpilot. Appear to have stolen the logo added 'tech' at the start! Do not think they are affiliated... See more

Rated 1 out of 5 stars

I think this website is a scam. I ordered a drone and although they responded to my first email since then no response and no communication. Please don’t waste your money buying anything from here.... See more

Rated 5 out of 5 stars

Decided to go refurbished for first time as my old Moto was on its last legs. Stumbled across Greenmarket after looking at other sites. Sellers seemed reputable so I ordered an ‘excellent’ condition I... See more

Company replied

Company details

  1. Online Marketplace
  2. also in
  3. Cell Phone Store
  4. Clothing Store
  5. Electronics Store
  6. Environmental Organization
  7. Fashion Accessories Store

About Greenmarket

Written by the company

Greenmarket.eco Logo

Greenmarket is an innovative online marketplace for eco-conscious individuals and organisations to find and share sustainable products, services and solutions.

These solutions can range from eco-alternatives like refurbished smartphones and other second life technology to sustainable fashion and plant based food options. We believe that small sustainable choices made today have the potential to have a seismic impact on our planet in the future.

Small choices don't add up, they compound.

The Greenmarket platform helps you calculate, reduce and offset your carbon footprint and rewards you for making sustainable choices, helping you move to a greener lifestyle while still being able to have the things you want.

Have a browse of all our products our brand partners are currently listing on Greenmarket.eco




Contact info

2.6

Poor

TrustScore 2.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(137)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

I have never written a review before and I buy loads of products online! I ordered an iPhone advertised at a great price, so I was not really surprised when I was told it was out of stock. Part of me even suspected it may be a scam. However, I was then called and offered a different colour phone, but when I explained it was for my daughter for Christmas, they went and searched the market yet again. After a day or two they found the white one I wanted and explained even though this phone had more memory and was in better condition and so worth more than the one I had ordered, they would cover the difference. The guy who called was professional, friendly and helpful. On top of that they even managed to get me the phone before Christmas. I will definitely use GreenMarket again - hugely impressed, thanks guys – she loves it.

22 December 2022
Greenmarket logo

Reply from Greenmarket

Hi David, thank you for your review! Hope your daughter enjoyed her present! 💚 🌍

Rated 5 out of 5 stars

Excellent customer service

Ms Amy was very helpful. She dealt with my matter very quickly, efficiently professionally. She made the return process very easy and simple. In one world her customer service is excellent. I would definitely recommend others.

9 January 2023
Greenmarket logo

Reply from Greenmarket

Hi Zubaer! Thanks for your review! Hopefully see you soon! 🌍✌🏻

Rated 5 out of 5 stars

My experience

My son looked on internet for a reconditioned iPhone and once I had decided how much I wanted to spend he showed me Greenmarket and the phone met what I wanted to pay and the condition sounded good. I placed the order and got an immediate confirmation and that it would be posted off. I received the parcel and it seemed in excellent condition. I have only had two mobile phones in my life so I struggled a bit to begin with and contacted Greenmarket for help which I got. They were very helpful.

27 December 2022
Greenmarket logo

Reply from Greenmarket

Hi Susanne, thank you! Glad you love your phone and got the help you needed from us! 💚 🌍✌🏻

Rated 5 out of 5 stars

Good service, lovely product

Answered quickly when I asked for delivery update and received a lovely phone case and freebie!

6 January 2023
Greenmarket logo

Reply from Greenmarket

Hi Talia! Thanks for your review, glad you enjoyed your freebie! 💚

Rated 5 out of 5 stars

The quality of my phone was excellent…

The quality of my phone was excellent like it said, then this morning, I was sent a phone case as an unexpected free gift. How kind was that. The delivery was fast from when I sent the order. A Vey Happy customer and would recommend this company and will use them again. Thankyou

7 January 2023
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I was unsure about delivery so I jumped on the online chat. With in a few minutes my questions were answered and they stayed on the chat while I checked out to make sure my order was complete.
The lenovo tablet I brought was perfect it was like new. The website was easy to use. I highly recommend

21 December 2022
Greenmarket logo

Reply from Greenmarket

Thank you Charlene! Glad you enjoyed your experience and hopefully you're loving your tablet too! 💚

Rated 5 out of 5 stars

One stop shop!

I won a Christmas competition from Greenmarket Eco. The products arrived quickly and the personal touch in communications is so nice.

It is great to be able to purchase sustainable products from one place and I love the rewards system.

Will definitely shop again. Thanks so much

12 December 2022
Unprompted review
Greenmarket logo

Reply from Greenmarket

Congrats again Gemma! Hope you loved them and we look forward to seeing you again soon💚 🌍✌🏻

Rated 5 out of 5 stars

Excellent phone and customer service

Excellent customer service. Phone was in perfect condition and working order. They even wrote a nice thank you card and sent a complimentary phone case. Thanks guys! Really above and beyond on customer service!

23 December 2022
Greenmarket logo

Reply from Greenmarket

Thank you so much for the support Kevin! Hope you loved your new eco friendly device and we look forward to seeing you again soon! 💚 🌍✌🏻

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, got my phone within 2 days of ordering and it was in perfect condition. Would highly recommend

20 December 2022
Greenmarket logo

Reply from Greenmarket

Thanks Katy, we hope you love it!! 💚 🌍✌🏻

Rated 4 out of 5 stars

Excellent service

Excellent service, good product, great value and delivered as promised in time for Christmas. Beauty!

25 December 2022
Greenmarket logo

Reply from Greenmarket

Thank you Tim! Look forward to seeing you again soon! 💚 🌍✌🏻

Rated 5 out of 5 stars

Ordered an iPhone 11 in excellent…

Ordered an iPhone 11 in excellent condition and I'm very happy with what I received, The condition of the phone is like brand new and the delivery was prompt.
Also extremely happy with the personal level of service. The phone that I ordered wasn't available (green) but an alternative white phone was offered. When I explained that this was a gift for my daughter they also sent a small gift of some sweets for her as well, which was a really nice personal touch. Thank you to Amy who who was excellent !
Overall Im very happy with the service and quality of the phone. I would definitely use Greenmarket.eco again.

15 December 2022
Greenmarket logo

Reply from Greenmarket

Thanks for an amazing review Jason! We're glad you your daughter was pleased and Amy is a superstar, we're lucky to have such a great team! 💚 🌍✌🏻

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Excellent product. Clear communication throughout! 🙌

9 December 2022
Greenmarket logo

Reply from Greenmarket

Thank you Guillaume, look forward to seeing you again! 💚 🌍✌🏻

Rated 5 out of 5 stars

All in all a very easy shopping…

All in all a very easy shopping experience, updates on deliveries, quality of goods is excellent, the website is easy to find your way around and check out very easy.
Products are great!

24 November 2022
Greenmarket logo

Reply from Greenmarket

We're so glad you were happy with your experience! We look forward to your next visit! 💚🌍🙏🏻

Rated 5 out of 5 stars

Great!

I love what this company is doing - pioneering sustainability without compromising on affordability. The products I ordered came just as described, lovely colours and fast delivery.
Can’t complain!

30 November 2022
Greenmarket logo

Reply from Greenmarket

Thank you for the support Vaiki!!!💚🌍🙏🏻

Rated 5 out of 5 stars

Solid product

Quick delivery. Solid product. Good green credentials.

23 November 2022
Greenmarket logo

Reply from Greenmarket

🙏🏻🙏🏻🙏🏻

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look