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Greenlight Insurance Services Limited Reviews 

332
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and deeply knowledgeable about modified vehicles and specialized insurance requirements. Many individuals note that speaking directly with representatives is always entirely straightforward and pleasant. People consistently highlight the competitive and fair pricing, often mentioning that annual renewal rates remain remarkably affordable over the years. Consumers also appreciate the incredibly efficient and seamless process for securing new policies both online and over the phone. Long-term policyholders express strong satisfaction, emphasizing that dealing with the support team is always a reliable and completely stress-free endeavor.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being friendly, polite, and... See more

Service

Consumers find service to be positive, highlighting consistently helpful and straightforward interactions... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates that often beat the rest of... See more

Customer service

People report positive experiences with customer_service, consistently praising agents for being clear,... See more

User experience

Customers report extremely positive experiences with the user experience, describing the staff as super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam phoned me the very next morning after I applied online to finalize my quote/policy. He was super helpful and within 10 minutes I was covered and everything was in place, outstanding service compa... See more

Rated 5 out of 5 stars

I've been using Greenlight Insurance for several years and always been happy with the service. The price has also been competitive as well and despite everything else going up this year, my renewal wa... See more

Rated 5 out of 5 stars

3rd year with Greenlight. Great after-care, competitive renewal price, overall great service on both my 350z and 200sx s13. Thank you for another year of insurance.

Rated 5 out of 5 stars

Excellent service only went up a small amount from last year easily reinsured on line.

Company details

  1. Insurance Broker
  2. Auto Insurance Agency

Written by the company

Greenlight Insurance is a specialist vehicle Insurance provider, we were established in 1996 with a view to offering superior cover, service and technical knowledge to the performance, cherished and modified car owner. Unlike most other Insurers, our staff are comprised of vehicle enthusiasts, who are also Insurance professionals and we rate upon factors that most Underwriters do not even consider. In our experience, owners of vehicles that people aspire to own do demonstrate a care in their vehicle beyond that of the normal run around or A-to-B vehicle and our premiums are gauged to reflect this.

Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(332)

77 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad experience...

Phoned for a quote and was told a one time quote for the cheapest price - however this was only available once and felt pressured to accept it. Ended up going elsewhere for a cheaper quote - cancellation fee of £100 rubbing salt in the wound. Only redeeming factor is that they responded quickly but I won't get my refund for another month.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Best modified car insurance service

Best modified car insurance service around! So easy to add mods onto my insurance via there website.
Cheapest quote by far and the customer service is so helpful and easy to talk to with any queries I have.
I always recommend greenlight to anyone in the car scene or just looking for a good damn car insurance service altogether!

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Just renewed for 3rd year with Greenlight. Can’t fault them. Cheapest quote which has beaten previous years price again too. Quick and easy to contact - no sitting in a queue for an hour and all staff really friendly and helpful. All modifications added to your policy at no additional charge and they don’t charge to make changes to details on the policy like every other insurer does. Perfect if you’re slowly converting your van. Thank you all.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, had my renewal quote from another company decided to contact green light for a modified insurance policy and they saved me well over £550 shocked and over the moon. Very Friendly staff and easy to talk to

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Always efficient

Always efficient, well priced and easy to deal with. Both my vehicles have been with Greenlight for a few years now and they are in good hands!

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Modified Subaru Impreza insurance

Will was very helpful, enthusiastic and patient running through all the details on a modified car.

I was very pleased with the quote received and am ready to go and collect my new car.

The price was really good too ;)!

Thanks

2 February 2022
Unprompted review

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