Green Chef US Reviews 

4,953
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of healthy, organic options and delicious meals that make home cooking genuinely easy and thoroughly enjoyable for families. Many people deeply appreciate the convenient packaging and consistently top-notch ingredients that save valuable time during busy weeknights while offering creative culinary choices. However, some customers also noted occasional frustrating issues with missing items, spoiled produce, or incorrect meal deliveries that affected their satisfaction. Reviewers additionally mentioned occasional delivery delays and unexpected difficulties when trying to update online accounts or manage automatic subscription renewals.

What people talk about most

Product

Clients share positive opinions on product, highlighting delicious meals, amazing sauces, and a wonderful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the delicious and primarily organic... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised reliable arrivals, cold... See more

Service

People report ambiguous experiences with service, as consumers frequently praise the fantastic quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more

Company replied

Rated 4 out of 5 stars

We are not on any special diets and include all the foods Green Chef offers, but find the foods not very welcomed by many of the family members. Most of the produce is pretty rotten before it reaches... See more

Company replied

Rated 4 out of 5 stars

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more

Company replied

Rated 5 out of 5 stars

What a difference Green Chef has made! I choose the week’s menu as easily as selecting food in a restaurant. It’s delivered to my door, and my husband & I often prepare the meal together. We enjoy col... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

All reviews

(4,953)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The meals are super tasty with easy to…

The meals are super tasty with easy to follow directions. I would ask for better reminders to review orders prior to shipping to have time to change orders if wanted. Maybe send out two emails as reminders to review

25 May 2026
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Reply from Green Chef US

Hi Edyie,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you find the meals super tasty with easy to follow directions. We also really appreciate your constructive feedback regarding our communication, and we will certainly take your suggestion into consideration about sending out better reminders, such as two emails, to review orders prior to shipping so you have plenty of time to make changes. Your kind words and helpful insights mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

It’s just okay.

We are not on any special diets and include all the foods Green Chef offers, but find the foods not very welcomed by many of the family members. Most of the produce is pretty rotten before it reaches us. The green onions always need replacement. They are not even usable and the fresh herbs similar, far from fresh. The meats are not as good as grocery store. I use this food service for the convenience of having it delivered and not having to plan or shop.

1 June 2026
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Reply from Green Chef US

Hi Kelly,

Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you’re enjoying the really great-tasting meats and our responsive customer support, and we appreciate your understanding regarding the delivery timing and packaging. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Healthy

Healthy, tasty and priced reasonably. A lot of time enough food for two days and I only go to the grocery store for milk, bread, eggs, fresh fruit.

31 May 2026
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Reply from Green Chef US

Hi Debbie,

Thank you so much for taking the time to leave us a 5-star rating—we truly appreciate it! We’re delighted to hear that you’re enjoying our meals—healthy, tasty, and priced reasonably. It is wonderful to know that there is often enough food for two days and that you only have to go to the grocery store for staples like milk, bread, eggs, and fresh fruit. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Loved the ease of meals

Loved the ease of meals, the fresh ingredients, flavor & options.

23 May 2026
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Reply from Green Chef US

Hi Megan,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you loved the ease of meals, the fresh ingredients, flavor & options. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Easy & tasty & healthy.

Recipes are easy to make with detailed written instructions and photos, and oh so tasty.

Ingredients are fresh, pre-portioned and often organic. I got to choose the recipes that work best for our family’s diets and tastes.

Meals are tasty and creative; different from the 8 or so recipes I used to make on rotation without Green Chef- always fun to try new foods. And I don’t have to think about what to serve:)

29 May 2026
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Reply from Green Chef US

Hi Allison,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you find our recipes easy to make with detailed written instructions and photos, and oh so tasty. It is wonderful to know that you are enjoying our fresh, pre-portioned, and often organic ingredients, and that you love the ability to choose what works best for your family's diets and tastes. We are also thrilled that our creative meals have helped you break out of your 8-recipe rotation, making it fun to try new foods without having to think about what to serve! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Love having everything for the meal in…

Love having everything for the meal in the bag. Everything tastes great so far.

28 May 2026
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Reply from Green Chef US

Hi Lois,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the convenience of having all your meal ingredients in one bag and that everything has tasted great so far. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

We enjoy the variety in our choices

We enjoy the variety in our choices. Easy to prepare!

22 May 2026
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Reply from Green Chef US

Hi Diane,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the variety of choices and how easy everything is to prepare. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 2 out of 5 stars

Way too expensive for the portion size…

Way too expensive for the portion size I would be willing to pay that price if the portion was adequate. In the beginning of my subscription, my vegetables came pre-chopped now I just get like a full carrot. I could just do that on my own then. Would be very helpful if the vegetables were pre-cut.

28 May 2026
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Reply from Green Chef US

Hi Christian,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the decreasing portion sizes and the shift away from convenient, pre-chopped vegetables, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

I truly have not once been let down by…

I truly have not once been let down by this food service.
Great flavoring and healthy ingredients and good portions .
Try it you'll like it!

28 May 2026
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Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the great flavoring, healthy ingredients, and good portions, and we love that you're recommending us to others. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Excellent taste

Excellent taste, ease of preparation, wide choice of selections,,quality products .

28 May 2026
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Reply from Green Chef US

Hi Patricia,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent taste, easy preparation, wide variety of selections, and overall high quality of our products. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

I love the food

I love the food. It’s well packed and has stayed cold for Florida heat. I would like to see lighter meals for summer. Dinner salads, fruit salads, including meat of course. Not a lot of cooking, especially not using the oven.

20 May 2026
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Reply from Green Chef US

Hi Debi,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. We are absolutely thrilled that you love the food and that our packaging stands up so well to the Florida heat, and we hear you loud and clear on wanting lighter, heat-free summer meals like dinner and fruit salads with protein. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible as we look into expanding our no-cook summer menu options.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Assumed menu items have been "spot on".

Assumed menu items have been consistently very good choices, so I haven't wanted to change. I appreciate the precise ingredient measurements, minimizing waste. Overall, the flavor & quality of the meals has been excellent.

27 May 2026
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Reply from Green Chef US

Hi Bob,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the consistently excellent flavor and quality of our meals, as well as the precise ingredient measurements that help minimize waste. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

Not Organic

Updated from 2 stars to 1 star, because instead of addressing the issue they gave me a $30 bribe credit to change my review. Don't bother reaching out again, I've already cancelled.

Good recipes, but manipulative marketing. They advertise as healthy and organic, when really only the "fresh produce" is organic. Everything else has the worst ingredients possible, and I'm constantly replacing the provided ingredients with my own organic ones. Only 30% of the meal is actually organic, the rest of the ingredients are cheap and genetically modified. Would pay extra for 100% organic, but I guess most consumers are too focused on the price over health. Recipes need some work too, they take twice as long to cook as they advertise and the order of steps is very inefficient.

18 May 2026
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Reply from Green Chef US

Good day,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Love the food

Love the food, recipes, flavorful and the convenience. Not a fan of some of the hot dishes but I leave the hot stuff out now and it tastes amazing. Timely delivery always.

23 May 2026
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Reply from Green Chef US

Hi Colleen,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Haven’t had any issues but on my last…

Haven’t had any issues but on my last box. 2 meals were missing ingredients.

23 May 2026
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Reply from Green Chef US

Hi Caitlin,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your last box arriving with missing ingredients for two of your meals, despite not having had any issues prior to this delivery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Overall we like Green Chef US & would recommend it

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' for our meals in addition to our regular grocery shopping -- the system does not seem to take into consideration the meals we keep switching out. So we may not keep the service.

16 May 2026
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Reply from Green Chef US

Hi Rae Lynn,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Great for two

Love: Recipes have quite a bit of variation and flavor profiles.
Improvement Note: size of protein consistency. For meat or fish , when only cooking for two people, the size and thickness of protein is not consistent which causes difference in cooking times.

15 May 2026
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Reply from Green Chef US

Hi Richard,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are thrilled to learn that you love our recipe variations and flavor profiles, we are truly sorry for your experience with the size and thickness consistency of our meat and fish proteins causing different cooking times, we understand how frustrating these ingredient variances are and would love to get a chance to restore your confidence in us. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

There are some very amazing recipes

There are some very amazing recipes. I often love the texture and flavor dimensions of the recipes. Some of the ingredient choices are not as healthy as they could be. For example, there is sour cream and cream cheese in a lot of things, and I think there are healthier and more vegetarian, friendly choices. I have encountered a few things that I consider a bit overcomplicated. Also, I’m sticking with this plan because it tends to be healthier than most and more efficient and cost-effective than many.

23 May 2026
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Reply from Green Chef US

Hi Sarah,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are thrilled to learn that you love our flavor dimensions, efficiency, and cost-effectiveness, we are truly sorry for your experience with some ingredient choices feeling less healthy due to heavy dairy, some steps feeling overcomplicated, and needing more vegetarian-friendly alternatives, we understand how important dietary alignment is and would love to get a chance to restore your confidence in us. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Carolyn,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying our always fresh produce. Your kind words mean a great deal to us and encourage our team to keep delivering the best, highest-quality experience possible.

Warm regards,

The Green Chef Team

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