Made initial enquiry today about new windows and back door. Chris Gosling lovely bloke came out to do initial measuring up and discuss preferences. Professional manner and very informative. Very ope... See more
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GreenCastle are committed to supplying high quality, virgin grade, bespoke upvc windows, doors and conservatories. Guaranteed for 15 years, our products deliver the very best in security, energy efficiency and style.
Contact info
Harrison Road, DD2 3SN, Dundee, United Kingdom
- 01382671023
- enquiries@greencastlehomeimprovements.co.uk
- greencastlehomeimprovements.co.uk
Replied to 14% of negative reviews
Typically takes over 1 month to reply
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Delighted with my new windows and…
Delighted with my new windows and doors. Dylan and Sean are great guys and superb job. Nothing was too much trouble for them and they were very hard working. Left everything very clean and tidy. Would recommend them. Thanks guys
Fantastic from start to finish
Fantastic from start to finish, explained everything perfectly, Derek was extremely professional from the start. Looking forward to installation day. 5 ⭐️
New roofline installed.
We had new roofline installed by Muir & Rhys . They were great workers and did a very neat and tidy job. Thoroughly recommend this team from Green Castle.
New windows fitted to our home…
We had new windows fitted to our home by Jordon & Cliff. They were both excellent workers a credit to their company. All old windows taken away and everything left tidy. Would recommend this team who work for Greencastle.
Derek was in to advise on the…
Derek was in to advise on the installation of new windows. Samples were shown and designed to our specifications. Really helpful and informative.
Excellent friendly service by Derek
Excellent friendly service by Derek. He explained the process and was very understanding. The service was a very smooth process for our windows. Can't wait to see final results.
Great Experience
After i made an enquiry Derek came out to give me a quote to replace my windows. He gave me ideas/options to upgrade my windows to allow more light to flow through. I also spoke to him about some cladding which needed to be replaced and he included this and more in my quote to give her house better curb appeal. I didnt feel pressured into making my decisions. The quote was also quite alot cheaper than previous companies.
Derek was brilliant in helping us…
Derek was brilliant in helping us choose our new windows and improve our doors. He explained the recycling scheme clearly and made everything simple and stress-free. As a young couple, this is a real investment in our home, and he helped us feel confident in our choices.
He really listened to our needs, especially keeping our wee one warm and comfortable. We’ve already noticed a big difference. Friendly, professional, and genuinely helpful, we’d happily recommend him!
Derek has been wonderful
Derek has been wonderful , has taken time to explain the different styles and process without being pushy. Would highly recommend the service and price was a lovely surprise .
Well we're do I start first who's Derek…
Well we're do I start first who's Derek never had any contact with him at any stage of the process from start to near completion when I say near here's why 6 windows replaced one glass chipped 2 rows of tiles removed on foot one tile broke not been replaced and they left without fitting our new door no explanation or contact from Greencastle they left it to the 2 guys doing installation to tell us door wasn't ready yet this order has been placed since August 2025 nearly 7 months ago so can't understand why they proposed installation in January 26 still waiting on response from Greencastle
Couldn't be happier
Overall, we've had a brilliant experience with this local company. We spent a few hours with Derek who explained everything in detail, showed us samples and generally took care of everything thereafter. We also made some changes to the original window and door specifications along the way and these were dealt with very quickly. After Greencastle's survey of our property (again very professional and fast) we waited patiently until Dylan and Sean arrived to do the fitting work; what a team they were, absolutely brilliant and a pleasure to have for the week. The fit and finish is to the highest standard; we are very, very pleased with the result. We had 9 windows and 2 doors changed. Thanks very much to all at Greencastle, excellent service and highly recommended.

Reply from GreenCastle Home Improvements
New doors
Derek attended for a quote looking forward to new doors. Derek was very professional
We were extrnely happy
We were extrnely happy, explained it clear and precise. Derek even sgiwed different t options and the composite doors look aamzomg.
Price very good and product is excellent. Cant wait for new windows and doors.
Derek is a top class gentleman
Derek is a top class gentleman, listened to absolutely everything we said to him & went above and beyond to get us what we wanted! Couldn’t fault him in the slightest from start to finish he has been outstanding.
Derek Reilly explained everything…
Derek Reilly explained everything clearly and no flaffing about..... superb
We are very bały on Dereks assistance…
We are very bały on Dereks assistance sińce june last year, He came Back almost same price as last year. Kwot to their Word, Corsę and understanding and look great quality. Will certqinly be passo g on his details to family and Friends
Thank you again
Derek came to visit our home and he was…
Derek came to visit our home and he was very friendly and put our minds at ease with our home with getting new window and door and made us feel at ease and explained everything.
Very knowledgeable and helpful
Very quick response. Derek was very knowledgeable, clear and helpful. Looking forward to getting my new door.
Great service
Great service. Derek explained everything fully and made me feel really comfortable with the whole process. Looking forward to windows and doors being installed
I am so impressed with the way this…
I am so impressed with the way this company handles their work, so polite and very professional, easy to get on with and very helpful I highly recommend this company and will be having more work done soon.

Reply from GreenCastle Home Improvements
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