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Green Feathers Reviews 

2,162
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery, sturdy construction, and overall high quality of the various wildlife cameras and outdoor feeding stations. Furthermore, consumers consistently state that the support team is exceptionally helpful and quick to resolve any inquiries or technical questions. Some people were dissatisfied with the solar panel performance, noting that charging takes significantly longer than expected or drops consistently over time. A few other people also felt that the electronic devices presented major difficulties during initial setup or suffered unexpected failures after a period of regular use.

What people talk about most

Quality

Consumers find quality to be positive, highlighting robust construction, thoughtful design, and incredibly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive quickly,... See more

Service

People report positive experiences with service, frequently praising prompt repairs, efficient email support,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased by my Husband. Bought the WI-FI powered camera from Green Feathers. It is installed on the side of the house in a bird box and is giving an excellent picture and sound. It was easy to set up... See more

Rated 5 out of 5 stars

Initial contact was with Josie who was very helpful arranging return and repair of my bird box camera after cables were chewed by nesting mice. Repair was carried out quickly and return was organised... See more

Rated 5 out of 5 stars

Ordered the Wi-fi solar camera and it arrived quickly. Had a few questions about the equipment and the team got back to me quickly with answers. Am currently charging everything before assembly. The s... See more

Rated 5 out of 5 stars

I cannot praise this company enough! Their customer service staff are brilliant! My camera stopped working so I contacted them to see if they did a repair service. They replied quickly asking me to c... See more



Company details

  1. Camera Store

About Green Feathers

Written by the company

GreenFeathers GIF

Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.

Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.

Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.

Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.

Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.

Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,162)

409 reviews in the last 12 months

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Rated 5 out of 5 stars

Bird nesting box +

Bird nesting box + camera facility were very well received by the ones who acquired the item as a present. It will be a further delight to wait and see which birds will take up residence in the course of time

7 April 2026
Rated 5 out of 5 stars

Birthday gift for a delighted friend!

We bought this bird nest camera for a good friend and he was absolutely delighted!! Delivery was super fast and efficient and our friend has already set the camera up and is very impressed with the quality . Now he just has to wait til next year for a bird to set up house!

29 June 2026
Rated 5 out of 5 stars

High quality hedgehog box and camera

I recently purchased a hedgehog box and wifi camera. Both arrived promptly with exceptional packaging and instructions. Really high class products. Long cables to power the camera which produces high quality video.

All I need now are the hedgehogs......

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality product from green feathers…

Quality product from green feathers easy set up,I had an issue with the camera going off line,phoned technical,the lady I spoke to josie was amazing and very patient as I am not very technical minded,we got it sorted thanks to josie,we cannot wait until springtime,thank you very much.

15 June 2026
Rated 1 out of 5 stars

Sent message

Sent message, no instructions and can get cheaper on Amazon. Very disappointed as I like your products?

23 June 2026
Green Feathers logo

Reply from Green Feathers

Hi Trevor,

Thanks for getting in contact. I am sorry to hear about the problems you've had with your birdfeeder! I have have arranged with our website team to include the instructions for the bird feeder on our online listing now.

Please let us know the alternative Amazon listing and we will be sure to get this price matched for you!

Hopefully this is useful but please let us know if we can help with anything else.

Kind regards,
Dexter
The Green Feathers Team

Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch, the post office held up the delivery, otherwise it would have arrived as stated by the company. Very impressed with the camera

23 June 2026

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