Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more
Company replied
A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more
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Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more
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Company details
About Greek Market
Written by the company
Greek Market – Greek products delivered across the UK
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
Why customers choose Greek Market
- Thousands of Greek products available online.
- Free weekday delivery on eligible orders over £59.
- Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
- Careful packing for ambient, chilled and frozen products.
- Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
- Clear customer support through our Help & FAQs and structured contact form.
- Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
Contact info
United Kingdom
- 020 8016 6990
- greekmarket.co.uk
4.5
Excellent
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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A great purchase experience
I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next purchase).
The whole purchase was easy and their communication with me was excellent.
The package arrived on the day stated and within the times given. The book arrived very well packaged. I would buy from them again and would definitely recommend them.
31 October 2025
Reply from Greek Market
Dear Richars, Thank you for your wonderful feedback. Greek Market is really pleased you found the Greek–French dictionary, enjoyed the introductory offer, and that everything from ordering to communication and packaging met expectations. Many thanks for recommending us! We look forward to welcoming you back. Best wishes, GM team
VERY POOR SERVICE....AVOID
I ordered the book Klik sta Ellinika B1 18th Sep 2026 delivered 28 Oct 2026. Terrible service.
18 September 2025
Unprompted review
Reply from Greek Market
Dear Yannis Giannopoulos, it seems you confuse a pre-order release/availability date with a delivery date.
For pre-order items such as the book you pre-ordered, Greek Market’s checkout does not provide delivery-day selection. Any date shown on the product page relates to the publisher/supplier’s expected release/availability, not a guaranteed delivery date.
Greek Market has already explained this by email (in English and Greek). Greek Market will not repeat the same explanation again.
The order was placed and a date given…
The order was placed and a date given for delivery, which was as stated. The olives are delicious. Thank you!
29 October 2025
Reply from Greek Market
Hi Marina, Thank you for your lovely review. Greek Market is pleased your order arrived on the selected day and that you enjoyed the olives. Many thanks for your support. Best wishes, GM team
Reply from Greek Market
Many thanks for your feedback. Great to hear you were happy with the price, the service, and the on-time delivery.
Fast delivery and good communication
30 October 2025
Reply from Greek Market
We’re glad your found our service fast and efficient. We look forward to serving you again! Best regards, GM team
Reply from Greek Market
Thank you so much for the 5-star review! We’re thrilled you found our service fast and efficient. Hope to serve you again soon. GM team
Reply from Greek Market
Thank you, Eltiona, for the positive feedback! We're thrilled to hear you're enjoying our products and services. Looking forward to serving you again soon! Best wishes, GM team
5 star business
5 star business, thank you so much. Great product selection and faultless service. Will be back again very soon
6 October 2025
Reply from Greek Market
Hi Jimmy! Thank you for your review! We’re delighted our product range and service hit the mark. We carefully source from trusted Greek producers and pack with care, so your feedback means a lot. If there’s anything you’d like us to stock next time, please let us know. We look forward to welcoming you back soon. All the best, GM team
Reply from Greek Market
Hi Andrea! Thank you for your review. We’re delighted you enjoyed the quality of our products. We carefully source from trusted Greek producers and pack with care, so it’s great to hear that shines through. If there’s anything you’d love us to stock next time, please let us know. We look forward to welcoming you back soon. All the best, GM team
Thank you so much ❤️❤️❤️
6 October 2025
Reply from Greek Market
Hi Angelina! Τhank you so much for your review and your lovely message. Your support helps us bring authentic Greek products to doorsteps across the UK. Ευχαριστούμε πολύ!
Delivery delayed
Delivery delayed
Ice was melted
Instead of Saturday parcel was delivered on Monday
3 October 2025
Reply from Greek Market
Hi Ioannis, thanks for your feeback. Carrier's tracking indicates you've requested re-delivery. Please note that rescheduling requests innevitably delay delivery by 1 business day. We'd like to remind our customers that Greek Market's day-definite delivery is there to help you avoid situations like this. If you'd like to change your chosen delivery date/address, please do so by contacting customer services (https://greekmarket.co.uk/help) before your order is dispatched. Thank you.
Frozen goods are defrosted due to delivery method
Frozen goods are defrosted due to the method of delivery (Royal Mail Next Day). Hence, goods cannot be frozen again due to Health and Safety Regulations and must be consumed within a few days at most.
2 October 2025
Reply from Greek Market
Thanks for the feedback. Our insulated gel-pack boxes are designed to keep frozen goods safe for 24–48 hours in transit with Royal Mail/DPD/Evri/DHL/UPS. “Soft to the touch” gel packs don’t automatically mean defrosted; if the packs are still mostly solid, contents remain below 0 °C and can be refrozen or refrigerated. If your gel packs arrived fully melted and the items were warm, please contact us via our Help & Support form with your order number and photos so we can investigate and resolve in line with our policy. Greek Market UK
Reply from Greek Market
Thank you so much for the 5-star review! We’re thrilled you found our service fast and efficient. Hope to serve you again soon. GM team
Reply from Greek Market
Thank you, G S! Delighted you found our service quick. We look forward to serving you again. Greek Market team
Reply from Greek Market
Thank you, Evangelia, for the 5-star review! We’re delighted you found our service good and fast. Hope to serve you again soon. Greek Market team
Reply from Greek Market
Thank you Anna, great to hear it was easy to find what you needed and to place the order. We really appreciate the 5-star support. Kind regards, Greek Market UK
Easy to order
Easy to order, excellent communication and a very quick delivery of something I didn't know was available in the UK. I shall definitely be ordering more
27 September 2025
Reply from Greek Market
Thank you, Andy! Delighted it was easy to order, communication was clear, and your parcel arrived quickly, and even better that you found something you didn’t know was available in the UK! We’d love to serve you again soon. Greek Market UK
Great products and reliable service
Great products and reliable service. I have been a happy customer for more than 3 years.
11 September 2025
Reply from Greek Market
Thank you, Afroditi, we’re honoured you’ve trusted us for over three years. Delighted the products and service remain reliably good. If there’s anything new you’d love us to stock, tell us via Help & Support, we’re always expanding the range. All the best, Greek Market
pita and honey
really good pita,not yet tried honey but looks good on the face of it!
10 September 2025
Reply from Greek Market
Thank you, Maura! Delighted the pita hit the spot. Hope the honey lives up to first impressions, let us know what you think. Kind regards, Greek Market UK
Reply from Greek Market
Thank you, Iro! Thrilled the variety and timing were spot on. If there’s anything else you’d like us to stock, tell us via Help & Support and we’ll see what we can do. Best wishes, Greek Market UK
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