I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... See more
I cannot speak highly enough about this company. The pricing is reasonable. There are discounts for larger orders. Ordering is easy. The deliveries often come faster than expected and when I order the... See more
Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... See more
Company details
Information provided by various external sources
Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.
Contact info
Unit 3-4, Wells Road, BA2 3AP, Bath, United Kingdom
- 01225 322 810
- wine@greatwine.co.uk
- greatwine.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of ordering and speedy delivery…
Ease of ordering and speedy delivery within the estimate slot.
10 March 2026
Usual excellent service from GWC
10 March 2026
Very Fast Delivery.I tried to place…
Very Fast Delivery.I tried to place another order but tried numerous times to insert the Great Wine Voucher offer into the order form but without success so l just gave up in the end and did not place another order .
9 March 2026
Great prices
Great prices , especially on genuine deals. Quick reliable delivery. What’s not to like. They have some great wines for every budget.
24 February 2026
Reliable Company
This is my third order from this Company and once again my purchase was well packaged, promptly dispatched and arrived on time. Would highly recommend as the prices are very competitive. Thank you!
5 March 2026
Had the wine I required at a great…
Had the wine I required at a great price.
Fast delivery with no problems.
4 March 2026
Fast and accurate delivery and sensibly…
Fast and accurate delivery and sensibly priced wines. Packaged very well too.
4 March 2026
Really excellent service
Really excellent service! Our order was delivered within a few days and tracked exactly as promised. Very pleased and happy to fully recommend.
24 February 2026
The GWC have been helping a family…
The GWC have been helping a family vineyard in Australia which was devastated by fire it produced excellent wines and they helped to sell some of their stock and thus helped the Fowles family survive it was an impressive gesture.
2 March 2026
Prompt delivery of great wine.
2 March 2026
It was a grape experience.
20 February 2026
I never ever have had a bad experience…
I never ever have had a bad experience buying wine from The Great Wine Co…excellent service.
20 February 2026
Great product & Customer service
Great product, Oban Whisky at a fair price, plus great customer service too when sorting out the delivery with the courier company (who don't get 5 stars).
I'd certainly use Great Wine Company again, they have a great product range and genuinely care about service and their customers. A refreshing attitude!
Recommended
5*****
26 February 2026
Delivery of wine took nearly 2 weeks as…
Delivery of wine took nearly 2 weeks as DPD kept trying to deliver while I'm at work. I felt I had to chase Great Wine Co. and DPD about these issues.
20 February 2026
Reply from The Great Wine Co.
Thank you very much for your comments and sorry to hear the delivery was not as smooth as you had hoped. Both DPD and GWC insist on signatures for delivery of alcohol, this can on occasion make deliveries harder to fulfil because customers do need to be available to receive them, whether that's work or home addresses. That said we stand by this decision as we don't want wines falling into the wrong hands. If the delivery was continuing to not be delivered we should however have been far more proactive on picking up on this issue with you and arranging delivery at an appropriate time for you. Apologies this level of service was not there on this occasion.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.