GRC SolutionsReviews 

287
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Any course delivered by IT Governance is a pleasure to attend. All the staff are fantastic - from enrollment all the way through to completion. The trainers know their stuff inside out and the learnin... See more

Company replied

Rated 5 out of 5 stars

We have been using IT Governance for over 5 years now for our Cyber Essentials Plus accreditation and the service has always been faultless. Excellent support from the team throughout the process,... See more

Company replied

Rated 1 out of 5 stars

Pretty bad customer experience so far. Very painful to buy online courses with multiple failed attempts trying to pay online. Eventually succeeded. Once the account is created it's just not intui... See more

Company replied

Rated 5 out of 5 stars

I found this course really helpful and the trainer was great. He would use everyday examples to break down some of the really complicated parts and took each stage slowly to ensure everyone understood... See more

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4.4

Excellent

TrustScore 4.5 out of 5

287 reviews

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4.4

All reviews

(287)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Former Employee - Toxic management culture in Marketing

Working at IT Governance / GRC Solutions was a frustrating experience overall. While the company presents itself externally as a professional cyber security organisation, the internal reality did not reflect this.
I worked in Marketing, and from summer 2025 there was a lack of clear direction from the CMO. Expectations and priorities changed frequently, making it difficult to do the role effectively or feel confident in performance. Feedback often felt reactive rather than constructive, and there was a persistent sense of blame rather than support, which created ongoing anxiety about job security.
Communication from senior leadership lacked transparency. Decisions were often attributed to external ownership without meaningful explanation, leaving teams unclear on strategy or long-term goals.
Workloads were consistently unrealistic, with tight deadlines and minimal support. Burnout appeared common, yet concerns raised by staff were rarely addressed in a meaningful way. There were no clear career development opportunities, and progression felt limited unless you were already favoured by management.
The culture within Marketing felt particularly difficult. Management style relied heavily on criticism and pressure, which contributed to a toxic environment, low morale, and unnecessary stress. Positive recognition was rare, while criticism was frequent and often poorly delivered.
While the role was fully remote, this was undermined by negative communication through internal messaging tools.
Overall, I would not recommend IT Governance / GRC Solutions to anyone seeking a supportive, well-structured workplace or long-term career development.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Execllent service

Execllent service, the help and advice was second to none I would highly recommend to any company.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Matthew was incredibly helpful, experienced, and knowledgeable. He delivered an excellent C-DPO course with examples for everything, really helping to not only provide knowledge but also the ability for us to apply that knowledge to the real world. Matthew was able to keep me engaged the whole time (hard to do sometimes for the topic)

15 July 2025
Unprompted review
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Reply from GRC Solutions

Hello Lauren,

Thank you for the fantastic review! We're pleased to hear that you enjoyed our C-DPO course and will pass your kind comments on to the trainer.

If there's anything else we can assist you with, please don't hesitate to get in touch.

Best regards,

IT Governance

Rated 5 out of 5 stars

10/10, fantastic compliance tool

Using the Cybercomply toolkit has enabled us to quickly and efficiently switch our policy management and compliance functions to a centralised platform - not only is it fully featured and comprehensive it is easy to navigate and generate documents.

30 June 2025
Unprompted review
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Reply from GRC Solutions

Hello Richard,

Thank you so much for your brilliant review!

We appreciate you taking the time to share your thoughts and are really pleased that you found policy management to be quick and efficient with CyberComply.

We hope that you continue to find the tool useful!

Best regards,

IT Governance

Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

I have sent several emails asking why they took a payment for auto renewal and we did not receive Cyber Essential Certification. This is a bogus scamming company and it’s disgraceful that they take money and do nothing for what they claim. This company refuses to answer emails and when you call them the person you need to speak to is unavailable and you then get an email asking for you to repay. Please avoid this scamming and scrupulous business scamming small businesses out of money. If you need a Cyber Essential Certification please go to one of the governing bodies ie ISAME. I will be reporting this company for their disgraceful service

20 June 2025
Unprompted review
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Reply from GRC Solutions

Hello Janine,

Thank you for your review. We are sorry to hear that the certification process for Cyber Essentials was not as you expected. We have replied to your latest email to explain the steps for obtaining certification in detail.
Please be aware that as a Cyber Essentials certification body listed on the IASME website we do require these steps to be followed in order to be able to issue you with Cyber Essentials certification.

We can confirm that your upcoming renewal has been cancelled as requested.

We hope that we have alleviated all of your concerns in our email response and look forward to hearing back from you.

Best regards,
the IT Governance team

Rated 5 out of 5 stars

Is that ok

This is best

30 December 2024
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for taking the time to leave a review!

We are happy to hear that you had such a great experience with us.

If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
IT Governance

Rated 4 out of 5 stars

InfoSec Risk Assessment Workshop

I did enjoy the workshop and it helped to increase my understanding of risk assessment and management within ISO 27001. However, I did feel that there was too much content for the time allowed, and that at some parts the course leader rushed through where I would have liked some further explanations, etc.
I found the risk assessment examples very useful, and enjoyed this experience - a pity we couldn't do more.
Although it wasn't necessary, I was unable to log into the account as the system did not recognise my phone number which was a shame. Maybe for these sessions this can be removed so delegates can join the session, as I noticed other people had trouble logging in as well.
Overall though, I found this beneficial to my work in ISO 27001.

22 October 2024
Unprompted review
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Reply from GRC Solutions

Thank you, Penny, for your thoughtful review. We're so pleased you found the workshop valuable for enhancing your understanding of ISO 27001 risk assessment. Your feedback on pacing and login accessibility is much appreciated, and we’ll use it to improve future sessions. We're glad the risk assessment examples were useful and will aim to offer more hands-on examples next time. Thank you again for sharing your experience—we look forward to providing even better support in your ongoing learning journey!

Kind regards,
IT Governace

Rated 5 out of 5 stars

Worth the effort to become Cyber Essentials Plus Certified!

This was Bluegrass Digital's first time doing the certification and we opted for the PLUS certification, which was extra effort but worth it. James the Assessor was very friendly and helpful in the build up to the PLUS assessment and on the day he walked us through exatcly what to do.

The entire process was well managed and the support team were helpful along the way in supporting our questions, and providing feedback.

22 July 2024
Unprompted review
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Reply from GRC Solutions

Hello Mark,

Thank you for taking the time to leave a review!

We are happy to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,
IT Governance

Rated 5 out of 5 stars

The PCI DSS Lead Implementer Training

The PCI DSS Lead Implementer Training Course is an exceptional educational offering prepares participants for the intricate task of implementing the PCI DSS v4.0 standards. One of the course's most significant strengths is its comprehensive coverage of the latest PCI DSS v4.0, which is crucial given the evolving cybersecurity landscape. This ensures that learners are up-to-date. It was a very good experience and special thanks to trainer for regulations, making the course highly relevant and timely.

13 July 2024
Unprompted review
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Reply from GRC Solutions

Hello Anurag,

Thank you for your positive review of our PCI DSS Lead Implementer Training Course. We're delighted you found the course comprehensive and relevant, particularly with the latest PCI DSS v4.0 standards.

We're also glad our trainer made a significant impact on your experience. Your feedback is greatly appreciated, and we look forward to supporting you further.

Best regards,
IT Governance

Rated 5 out of 5 stars

IT Goverance are an excellent partner…

IT Goverance are an excellent partner to help acheive Cyber Essentials. This has helped our business no end in assisitng our endusers to acheive compliance.
The pre-sales team are informative and very prompt in providing answers.
The whole process from receving the product once purchased right through to compliance is excellent.
If you require Cyber Essentials, this is the company to partner with

12 July 2024
Unprompted review
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Reply from GRC Solutions

Hello John,

Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.

It's fantastic to hear that you had such a great experience with us.

If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
IT Governance

Rated 5 out of 5 stars

Great company to purchase training…

Great company to purchase training from. Definitely my first choice.

1 May 2024
Unprompted review
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Reply from GRC Solutions

Hello Liam,

Thank you for your review! We are delighted to hear that you had such a great experience with us.

Kind regards,
IT Governance

Rated 4 out of 5 stars

Certified ISO 27001:2022 ISMS Transition Training Course

It was easy to access the training program.
The course was well presented although I expected to receive more examples used in day-to-day activity, sharing experiences and any other practical rather than theoretical example. I felt like the only information I got was how the text is now updated in the standard. I don`t think anyone need paid training to compare wording from two documents.

17 June 2024
Unprompted review
GRC Solutions logo

Reply from GRC Solutions

Hello Daniela,

Thank you for your feedback. We’re pleased to hear that you found it easy to access our training program and that the course was well presented.

We will pass your feedback along to our training team for their consideration in future program updates. Our aim is to continuously improve our offerings, and your insights are invaluable to us.

Thank you again for taking the time to share your thoughts.

Best regards,
IT Governance

Rated 5 out of 5 stars

27001 transition from 2013 to 2022

Very useful insight into changes from 27001:2013 to the new version 27001:2022. Instructor was engaging and informative. Would recommend.

17 June 2024
Unprompted review
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Reply from GRC Solutions

Hello Duncan,

Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.

We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.

Best regards,
IT Governance

Rated 5 out of 5 stars

Compliance made easy !

Compliance made easy !

Great team helped us secure our Cyber Essentials Plus certification very easily and simply, thank you.

1 May 2024
Unprompted review
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Reply from GRC Solutions

Hello Paul,

Thank you for your review! We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,
IT Governance

Rated 5 out of 5 stars

Certified GDPR Foundation and Practitioner Self-Paced Online Combination Training Course

Really happy with the course, covered all of the essentials and the trainer (Andy) was able to bring the course content to life with real world examples.

14 June 2024
Unprompted review
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Reply from GRC Solutions

Hello Thomas,

Thank you for your review of our Certified GDPR Foundation and Practitioner Self-Paced Online Combination Training Course! We are delighted to hear that you had such a great experience with our trainer Andy.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,
IT Governance

Rated 5 out of 5 stars

Great service

Great service,

Cyber comply is a great tool that allows you to complete risk assessment.

13 June 2024
Unprompted review
GRC Solutions logo

Reply from GRC Solutions

Hello Vadims,

Thank you for your review! We are delighted to hear that you found CyberComply useful.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,
IT Governance

Rated 3 out of 5 stars

The content of the course was good but…

The content of the course was good but the quality of trainer was subpar.

7 June 2024
Unprompted review
GRC Solutions logo

Reply from GRC Solutions

Hello Shilpa,

Thank you for sharing your thoughts. We regret that the course did not meet your expectations, despite many participants rating it positively.

We have already contacted you directly and are committed to addressing your concerns to make amends for your disappointment.

We appreciate your input and hope you will consider IT Governance for your future training needs.

Best regards,
the IT Governance team

Rated 5 out of 5 stars

Successfully Completed Lead Auditor ISO27001:2022 Training - Highly Recommend IT Governance

I am thrilled to share that I successfully completed the self-paced online training for Lead Auditor ISO27001:2022 and passed the exam today. A special thanks to Donna for her exceptional support in setting up my access and ensuring everything ran smoothly. I highly recommend IT Governance as a training provider due to their dedicated staff and unwavering commitment to customer satisfaction.

8 June 2024
Unprompted review
GRC Solutions logo

Reply from GRC Solutions

Hello Lorna,

Thank you for your review of our Certified ISO 27001:2022 ISMS Lead Auditor Self-Paced Online Training Course! We are delighted to hear that Donna contributed to your great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,
IT Governance

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