Gravelpitshop Reviews 125

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Gravelpit has a wicked selection of beautiful and bonkers things! Dan is such a lovely and helpful person too - thanks for sorting out my order dude!

Company replied

Rated 5 out of 5 stars

Made my first purchase from Gravel Pitshop recently. The plants I received were a delight. Was very lucky to get them at an unmatched price too. Unfortunately the first shipment was lost in trans... See more

Rated 5 out of 5 stars

Really quirky pot, great design, very unusual delivered on time really well wrapped including the excellent plant which was bought together. I am delighted and will certainly buy again. The shop is... See more

Company replied

Rated 5 out of 5 stars

Really great, friendly service and local as well! I'm a repeat and I always buy from Gravelpit whenever I need any extra plants for my reptile terrariums. If you have the joy of going into the shop... See more

Company details

  1. Garden Center
  2. Bonsai Plant Supplier
  3. Botanical Garden
  4. Home Goods Store
  5. Record Store
  6. Wholesale Plant Nursery

Written by the company

Gravel Pit sell a curated range of native and tropical house plants. We compliment these with a large selection of handmade and internationally sourced pots, planters and terrariums. We are extremely proud of our extensive selection of prints, sculptures and original artwork by local and international artists and creators. We also stock a wide range of music and art related books and fanzines, toys, curios and homeware.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

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Rated 5 out of 5 stars

Gravelpit ROCKS !!

Gravelpit has a wicked selection of beautiful and bonkers things!
Dan is such a lovely and helpful person too - thanks for sorting out my order dude!

12 June 2024
Gravelpitshop logo

Reply from Gravelpitshop

Ya making me tear up Hollie!
Thank you for the kind words ❤️

Rated 5 out of 5 stars

Made my first purchase from Gravel…

Made my first purchase from Gravel Pitshop recently. The plants I received were a delight. Was very lucky to get them at an unmatched price too.

Unfortunately the first shipment was lost in transit. And though no fault of Gravel Pitshop, they were very generous by including an extra and very beautiful plant in the second shipment.

I wish Gravel Pitshop nothing but the very best. So important to support small independents when we can, especially those that show generosity.

6 March 2024
Rated 5 out of 5 stars

Excellent service.

I have previously bought in store, but ordered online this time. My product arrived on time and in perfect condition.

Great little shop and spot on service.

25 January 2024
Gravelpitshop logo

Reply from Gravelpitshop

Yesss Kiel! Thanks for the glowing review buddy

Rated 1 out of 5 stars

Bad customer service

Paid around £6 for 24 hour delivery, took 2/3 weeks to come. Emailed after a few days asking where my parcel was and they replied and said something about having a new courier but didn’t offer me a refund for the £6 24 hour postage I paid & told me that my parcel would come the next week. Waited another week and and the parcel still hadn’t come like they said it would, emailed again asking where it was, this email wasn’t replied to. The parcel did end up arriving but customer service was terrible & paying for £6 next day delivery and getting 3 week delivery is rubbish.

17 December 2023
Rated 3 out of 5 stars

plants received were fine

plants received were fine, however lack of response to email by gravelpit to apologise for delivery issues and delay by courier firm not acceptable especially as postage of over £6 was paid, would not order from this company again.

25 July 2023
Rated 5 out of 5 stars

More than pleased...

I was worried about buying houseplants online but I couldn't be more pleased with the service and plant quality from Gravel Pit. One of the plants on my order was out of stock but I was contacted straight away by Dan who offered me a refund but I asked him to send me an alternative plant and I was delighted with this.
I will definitely use them again.

1 June 2023
Unprompted review
Gravelpitshop logo

Reply from Gravelpitshop

Thank you so much Andrea!

Rated 5 out of 5 stars

My little sugar pot.

They informed me of my parcel's whereabouts at all times. The parcel was packed well. I ordered my little sugar pot and they took care of delivering it promptly and in perfect condition. Very good service

11 May 2023
Rated 5 out of 5 stars

Amazing customer service

Ordered a few plants from here and one happened to not be in stock. The company called me and apologised and offered me an alternative which was beautiful! Would happily shop here again

16 March 2023

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