Grass and Co. Reviews 154

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

quick to provide tracking info and massively helpful when royal mail split the parcel. Friendly customer service team and the nootropics drinks are really nice and definitely make you more alert.

Rated 5 out of 5 stars

Excellent service lovely to know exactly when your parcel is going to arrive. Product was packaged beautifully and as others have mentioned a handwritten note inside. Too early to share results y... See more

Company replied

Rated 5 out of 5 stars

Corona Virus Anxiety I had been feeling quite anxious about the spread of this virus. This got worse when a report on tv mentioned that higher stress levels can weaken your immune system. Taking... See more

Company replied

Rated 5 out of 5 stars

I can’t praise these products enough, pillow spray absolutely brilliant, even my mum is sleeping well. Cbd oil tastes good , only been taking it a week , but have ordered more and 2 more pillows spra... See more

Company replied

Company details

  1. Wellness Center

Written by the company

We are Grass & Co. We combine high quality organic CBD oil with other natural botanical ingredients. Our philosophy is a Life Enhanced By Nature. Discover CBD.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
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Rated 5 out of 5 stars

total game changer

total game changer - dont wait, just do it. It takes a few weeks to settle in but I have never been so even

7 August 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Frances,

One of our favourite reviews, ever! 🤩

Thank you so much for taking the time to get in touch and for such a brilliant description of your experience. We know that other customers will really benefit from this encouragement, especially if they're new to CBD.

We're so happy to hear that you've been feeling the benefits. As you said, it can take a few days to find the right dose for you and to get used to taking the CBD daily.

Thank you again for your kind words, they mean the world to us as a small business!

Sarah and all the team at Grass & Co.



Rated 5 out of 5 stars

Thank you for your beautifully…

Thank you for your beautifully presented CBD drops. They really work.

1 August 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Helen,

This is such a brilliant review, thank you!

It makes us so happy to hear that you're feeling the benefits of our CBD drops. The team have worked really hard to source the finest quality ingredients for the best possible product experience and flavours, so it's wonderful to hear that you agree.

Thank you again for sharing your feedback and take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Brilliant in my time of challenges

I was given 'calm' by a friend for Christmas and didn't start using it until late March. I then decided to buy both 'calm' and 'ease' for myself. Without a doubt using 'calm' has kept me on track. My night time sleep was better and I was able to manage my day to day crazy workload more easily. I'm in the NHS and a recent audit showed that my workload increased by 300%, I think I would have broken had it not been for Grass and Co who also very kindly gave me a gift of 'ease' balm which helped my back and also helped my husbands hands when he over did the gaming. Thanks guys your lovely products and kind words have kept me on track.

23 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Angelique,

We are really grateful for this incredible review about our CALM and EASE products, especially as we know how much you have been dealing with recently.

It’s fantastic to hear that the CBD is helping you to sleep better and that this has also helped you cope with your increased daytime work demands. It’s such a difficult time for so many right now and we really hope that your workload reduces soon.

Thank you again for taking the time to share your review and please stay in touch.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Great Company

Amazing products and delivery so quick - really fantastic customer service too.

10 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Caroline,

We were so happy to read this review from you!

Thank you so much for taking the time to post about our products and your overall experience. As a small business, your support is hugely appreciated.

Thank you again and wishing you a lovely weekend,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Excellent service!

8 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi,

Thank you for sharing - receiving 5* reviews mean the world to our team! We aim for "excellent" every time and it's great to hear this was your experience.

We really appreciate your feedback and hope you're enjoying your products.

Wishing you a lovely weekend,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Great service

5 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi George,

We always strive to deliver the best customer service for every single order and so it's great to hear that you agree!

Thank you for taking the time to share your review and for your support, especially right now.

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Great product

Brilliant easy to use website,
Found it after listening to Sue Perkins podcast. I have been wanting to try CBD for a while as have chronic condition that gives me a lot of pain.
The product arrived quickly in lively packaging and
Detailed book on how to use.
I orders an oil, balm & body oil. These prodhcts have all been of great quality and I’ve been able to reduce the pain medication I am on whilst I try the low dose, so I’m hopeful I will find my dose and be able to not rely on any medication for pain.

4 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Sara,

Thank you so much, this review totally made our day!

We're so happy to hear that you found us through Sue's brilliant podcast and to hear that you feeling the benefits of our products. Please don't hesitate to message us at hello@grassandco.com if you have any more questions about dosing and CBD in general.

Thank you again for your support and for sharing your experience, it's really appreciated.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

I am a New Customer so Far so Good!!

I have just started using the Ease Products I am only the second week bt already I feel an improvement of my Fibromyalgia and Arthritis in shoulders, hips, knees. I started with 500mg then 1000mg. in the Tincture also the Balsalm Ease rub.

2 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Mary,

Welcome to Grass & Co! It's brilliant to hear that you've noticed an improvement already after using the EASE CBD Consumable Oil and Muscle Balm.

Thank you so much for sharing your review and please keep us posted on how you get on.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Rest pillow spray and ease cbd oil 400mg

I can’t praise these products enough, pillow spray absolutely brilliant, even my mum is sleeping well. Cbd oil tastes good , only been taking it a week , but have ordered more and 2 more pillows sprays too.
Excellent product, excellent service, excellent company.

2 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Julie,

What a brilliant review, thank you so much!

We're so grateful when people enjoy using our products and recommend them to friends and family. It's lovely to hear that your Mum is feeling the benefits of our Pillow Spray too.

Thank you again for your support, it's hugely appreciated.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

GOOD product delivered quickly

2 July 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Roger,

Huge thanks for sharing your review and for the 5*!

It's always brilliant to hear from our customers so that we can continue to deliver the best experience every time.

Thank you again, it's really appreciated.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

deliver fast

deliver fast, packed really well no complaints

24 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Jason,

Thank you so much for sharing your 5* review!

We're always really grateful that our customers take the time to post and it's great to hear that your order arrived safely with you.

Thank you again and take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

100% recommend the CBD Drops !

I live with anxiety and the CBD calm drops has really helped me to not have anxiety attacks in my sleep! Tastes lovely, delivery is fast and always getting emails for discount codes which is always greatly appreciated ☺️ 100% recommend the CBD drops !

17 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Amber,

It's always great to hear positive reviews about our products, but the best thing is finding out how they are helping people. We're also really proud of the flavours we've developed and are so happy to hear that you agree.

Thank you so much for taking the time to share your feedback, we know other people will find it really helpful too.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

It works

First time trying a CBD product and it works. Calms stress and makes you more at ease. Great packaging and service overall from Grass and Co.

14 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Simone,

Thank you for choosing Grass & Co. for your first CBD purchase! We're so happy to hear that it's working well for you.

Please don't hesitate to let us know if you need any further information about using our products.

Thank you again and take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Lovely company.

Caring personal service, very special in today’s world.
Quality product and presentation. Early days but I’m sure The CBD is top notch.

12 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Fantastic! Thank you so much for sharing such wonderful feedback.

It's always great to hear that the whole Grass & Co. experience is a positive one and we look forward to hearing how you are getting on with the CBD.

Thank you again for sharing your review.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Ease muscle balm

Excellent.
As a sufferer of sciatica I have tried many things over the years to relieve the pain. This is up there with the best of them. The scent is beautiful, the balm is warming and the application is so smooth. No greasy, thick creams, a nice oil based balm that feels gentle. I would definitely buy this again.

12 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Louise,

We were so happy that you've been feeling the benefits of our EASE Muscle Balm...It really is a wonder product and great to hear that you enjoy using it too!

Thank you so much for taking the time to share your feedback, it's really appreciated.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

I have been using the CBD oil for over…

I have been using the CBD oil for over a month now and the positive difference was noticeable after just a few days. Has been a great product for improving my mental health during crazy times in lockdown! Loved the packaging and information materials too!

My wife has been using the balm as she suffers with lower back pain and that has been a total game changer! She no longer needs to use any other rubs or pain relief as the CBD balm does exactly what she needs to alleviate the pain.

10/10 from us!

:)

11 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Anthony,

Wow, thank you so much for this incredible 10/10 score! The team read every single review and comment we receive so it means the world when we hear such positive feedback.

Thank you for taking the time to share your experiences. We know that it really helps other people who are looking to find out more about CBD before they purchase.

Thank you again for your support, we're so happy to hear that our products are helping you and your wife.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Wonderful support

Wonderful support, wonderful product!

10 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Brilliant, thank you Devon!

We're really happy to hear that we could help and that you're enjoying order too.

Thanks so much for your support, it means the world right now.

Take care,

Sarah and all the team at Grass & Co.

Rated 3 out of 5 stars

The CBD oil didn't work at all

The CBD oil didn't work at all. Even by administrating over the quota described

7 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Gary,

Thank you for your purchase and for sharing your feedback.

We're so sorry to hear that you didn't feel the benefits of using CBD. As with all supplements, CBD affects everyone differently so it can take time to find the correct dosage or product strength that works for you. If you have any questions, please email us directly at: hello@grassandco.com and we'd be really happy to help you.

Thank you again for posting. We genuinely welcome feedback and listen to all comments so that we can deliver the best possible experience for everyone.

Take care,

Sarah and all the team at Grass & Co.

Rated 4 out of 5 stars

Very good service and products

Very good service and products. Thank you

5 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi Ann,

Huge thanks for sharing your review.

We're delighted to hear that you're happy with your order and shopping experience. We love to hear from our customers so that we can continue to get it right every time!

Thank you again for your support.

Take care,

Sarah and all the team at Grass & Co.

Rated 5 out of 5 stars

Delivery first class,

Delivery first class,
No quibble no fuss,

4 June 2020
Unprompted review
Grass and Co. logo

Reply from Grass and Co.

Hi David,

Great news that you received your order on time and we really hope you're enjoying your Grass & Co. products.

Thank you so much for your support, it's appreciated more than ever right now.

Have a lovely evening,

Sarah and all the team at Grass & Co.

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