Fantastic service! placed my order late evening....following morning went to collect...arrived to find paperwork at the ready with very efficient office staff,who then directed me to the warehouse c... See more
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See what reviewers are saying
ON SCHEDULE DELIVERY QUICK TO DESPATCH BUT YOUR BRAND NEW CUSTOMER DISCOUNT CODES DO NOT WORK OR DO NEED UPDATING MORE REGULARLY. SOME TILES HAD BEEN BROKEN IN TRANSIT ASWELL BUT OTHER THAN THAT NICE... See more
No quible no nonsence you get what you require without scrupple. The cost of delivery may be a little on the high side, and would be better if delivery charges were available before placing order. O... See more
Company replied
Thanks for your excellent customer services,i am really happy order from you,you did send me extra grids and tees and wire which is going to secure my job ,again thanks for every thing and special th... See more
Company details
Contact info
186 / 188 Cheetham Hill Road, M8 8LW, Manchester, United Kingdom
- 0161 832 3961
- enquiries@granmore.com
- granmore.com
4.4
Excellent
555 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The advertised costs were ex vat
The advertised costs were ex vat, which I expected, however the costly delivery was also + vat, which is a con.
So I cancelled the order circa £ 900.00
Granmore emailed me to say," It is 2 pallets ?
Not sure what that means really, my pount was delivery should be at cost only.
7 December 2020
Reply from Granmore
Hello,
I'm very sorry for any inconvenience this might have caused you but our delivery costs ARE charged at cost only.
We only ever charge what the couriers would charge us depending on the weight of the order and the distance it has to go .
You were ordering 73 boxes of tiles which would have to be spread over 2 pallets, therefore there will have been a cost of 2 pallets.
Brilliant good service many thanks
6 December 2020
Reply from Granmore
Thank you Garry for your review, we really appreciate it.
Excellent service.
2 December 2020
Reply from Granmore
Thank you for saying so, we really appreciate it.
Ordered my tiles and frame work over…
Ordered my tiles and frame work over the phone
They sent me the wrong order and charged me again for delivery for the right order
Won't be dealing with them again
29 November 2020
Reply from Granmore
Hello,
I apologise for the problems that you have had with this order.
Please could you email me on william@granmore.com with the details of what happened and I will look into this for you.
Thank you
Will
Absolutely brilliant to deal with
Absolutely brilliant to deal with, ordered one evening and a delivered next morning. Product was as described and at a very reasonable price. Thank you
23 November 2020
Reply from Granmore
Hi Lesley,
Thank you for your kind words, we really appreciate them!
Reply from Granmore
Many thanks for your feed back
Good price and delivered quickly
Good price and delivered quickly, could have been better protected on the face as one ceiling tile was dented whereas all the edges are fairly well protected.
Would certainly purchase from Granmore again.
16 November 2020
Reply from Granmore
Good morning
Thanks for the comments.
They are taken on board
Gary
Reply from Granmore
Hi Mehdi
Thank you so much for your remarks
Much appreciated
Gary
Brilliant service keeped me informed…
Brilliant service keeped me informed throuhout. Great quality products at very competitive prices. Would recommend Granmore to anyone looking to purchase suspended ceiling materials. Well done Granmore and thankyou.
11 November 2020
Reply from Granmore
Hi Gary
thank you so much for your comments.
Much appreciated
Gary
Reply from Granmore
Hi Shahid
thanks so much for your comments.
Much appreciated
Gary
Extremely efficient Company
Extremely efficient Company. Used them several times and would recommend.
3 November 2020
Reply from Granmore
Hi Alan
thanks so much for your comments
Much appreciated
Gary
Reply from Granmore
Hi vicente
Thanks so much for your comments.
Much appreciated
Gary
Excellent service as allway.
13 October 2020
Reply from Granmore
Thank you for your kind words.
They are much appreciated.
Excellent service as always
5 October 2020
Unprompted review
Fast delivery good items
23 September 2020
Unprompted review
Reply from Granmore
Hi Neil
thanks so much for the comments
Much appreciated
Gary
First order from this company all…
First order from this company all turned up ahead of skedual no.damage and had everything we needed too do the job no downsides on this occasion
23 September 2020
Unprompted review
Reply from Granmore
Hi Sam
thanks so much for your comments
Much appreciated
Gary
Prompt delivery
Although it was only a small top up order this time, we still received the tiles ahead of schedule. I was also impressed by the telephone call I received to advise me that the items were back in stock following my earlier enquiry
17 September 2020
Unprompted review
Reply from Granmore
Thank you so much for your kind review. I means a lot to us
Excellent fast service
Excellent fast service, would definitely use again.
8 September 2020
Unprompted review
Reply from Granmore
Thank you for taking the time to leave this review, we really appreciate it.
Fantastic service
Fantastic service! placed my order late evening....following morning went to collect...arrived to find paperwork at the ready with very efficient office staff,who then directed me to the warehouse collection point.All sorted in ten minutes.
Above all the cheapest available as i'd spent some time compairing before making my purchase.
Will definately be using Granmore again in the future.
22 August 2020
Unprompted review
Reply from Granmore
hi Philip
Than you so much for the comments.
We look forward to seeing you again.
Many thanks
Gary and the team
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