Grand Union Plumbing & Heating Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company and consistently praise their dependable solutions. Customers frequently praise the exceptionally efficient service, noting that complex installations and routine repairs are always completed promptly and cleanly. Reviewers consistently highlight that all team members are extremely friendly, polite, and maintain a high level of professional standards throughout every visit. A few other people also felt that receiving clear, detailed explanations during complicated procedures made the entire maintenance experience much easier to navigate. Consumers additionally appreciate the reliable ongoing service contracts, remarkably helpful administrative support, and consistently punctual arrival times on every scheduled appointment.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the team for being fast, reliable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, efficient, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company, well organised and efficient. Have used Grand Union Plumbing twice now and on each occasion have been very happy with the work carried out. Both Conner and Marco were both very fri... See more

Rated 5 out of 5 stars

I have been using GU Plumbing & Heating for some years now and they never fail to provide a first class service from start to finish. It is so easy to book an appointment and I am kept informed includ... See more

Rated 5 out of 5 stars

Had a full boiler refit. Grand Union quoted me a better price than British Gas, and over 3 days of power flushing, fitting, and Hive setup, it was a stress free process. Connor was friendly,... See more

Rated 5 out of 5 stars

Received a text about 10 minutes before Mitch arrived. Completed the job, made sure everything was working & even recommended to turn the Boiler dial down to reduce energy costs. Very pleased with the... See more


Company details

  1. Heating Contractor
  2. Boiler and Heating Service
  3. Boiler Supplier
  4. Gas Engineer
  5. Plumber

Written by the company

Grand Union Plumbing & Heating is a premier plumbing and heating service provider based in Milton Keynes. The company is staffed by a team of certified and experienced professionals committed to delivering a broad range of services, characterized by excellence and customer satisfaction. They specialise in boiler repair, installation and servicing, and custom installations of bathrooms, utilizing high-quality materials and the latest technology to ensure durable, efficient outcomes. Known for reliable, prompt service and transparent pricing, Grand Union Plumbing & Heating ensures a smooth and satisfactory project experience for all clients. Their meticulous attention to detail and thorough aftercare have garnered high praise on platforms like Google and Trustpilot. For residents and businesses in Milton Keynes seeking dependable, professional plumbing and heating solutions, Grand Union Plumbing & Heating stands as the top choice, dedicated to exceeding expectations and delivering superior results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(268)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, from start to job done.
And price is transparent.

Highly recommended.
I will use their service again.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick response and efficient

Quick response, punctual, efficient and analytical, picked up obscure issue very quickly, problem dealt with followed up some sound advice and help going forward. Great all round service

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Grand Union replaced an aging boiler…

Grand Union replaced an aging boiler and 3 x radiators at my house. The service was excellent throughout. Both Andy and Mitch were really helpful, tidy in their work and conscientious to get the job completed despite an "interesting" technical issue identified late on a Friday evening. I would recommend without any reservations.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

He was quick and accommodating

Very delighted with the fast response to the work I needed in by bathroom, and I’m happy with the isolation of the shower. He was very professional and tidied up after himself, I would recommend him to anyone who needs work done.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Once again fabulous service from Grand…

Once again fabulous service from Grand Union. Mitch is so professional and did a great job installing a new radiator for us. The communication is really outstanding and the morning text confirming the booking then another when they are on the way is really welcome.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Great, friendly company

We needed our boiler serviced fairly quickly as it was making lots of noise. I found Grand Union on Trustpilot for companies working in or near Newport Pagnell.
I filled in the request form & Mitch phoned me very quickly & the service was booked for 2 days away.
I had a message early in the morning & another one saying the engineer was due in 7 minutes.
Andy serviced the boiler checking everything throughly & explained what he was doing. A really lovely man & I would recommend this nice company fully.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Mitch was prompt

Mitch was prompt, professional and friendly and quickly located the problem with the boiler. He talked me through the whole process, showing me exactly what was wrong and how it could be mended. I was also impressed by the fact that, on the follow-on invoice, there were pictures of the work carried out - very good for my records. I'm glad Grand Union was recommended to me and I'm very happy to further recommend with five stars.

26 May 2023
Unprompted review

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