I had such a wonderful experience with Grand Bazaar! I recently purchased MEHMET Efendi coffee, and I was genuinely impressed by the quality and freshness of the product. The aroma was rich the mo... See more
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They were willing to explain any issues that might occur since the transporation to my country was questionable, yet they did their best to help me out and all ended up well. As for the products.... j... See more
My order was very well packed.Just what I ordered. Excellent and very fast delivery.My son in law will be very happy .This is a gift for him.Now I decided to buy another one for my husband birthday.I... See more
Company replied
I placed an order for a product on 5/15/26 and payed for express delivery and it still says the order hasn’t even processed yet. I tried to contact them and all they have is a whats app link that does... See more
Company details
Information provided by various external sources
"Grandbazaarist" sells all products in Istanbul Grand Bazaar online. Company based in Istanbul Everybody sells products with the motto of eating Turkish baklava.
Contact info
Binbirdirek, Gedik Paşa Cami Sk. no: 56 D:202 Fatih, 34122, İstanbul, Turkey
- info@grandbazaarist.com
- grandbazaarist.com
4.3
Excellent
176 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The products are first rate
The products are first rate. The shipping is first class. Grrat customer service.
13 November 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Thanks for the quick delivery
11 November 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Great products. Great service
I have been a returning customer for a number of years. I am thoroughly impressed with the professional and courteous service. Easy to navigate website with great range of high quality products that you won't find in your everyday convenience store. Its your chance to get a little Turkish delight imported right to your doorstep in a matter of days.
3 November 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
AVOID AT ALL COSTS.
AVOID AT ALL COSTS.
I placed an order with this company and I WISH I hadn’t.
- First, they shipped it late.
- Second, they labeled incorrectly, which resulted in Fedex refusing delivery.
- I still haven’t received my order after one week of shipment despite their “1 to 4 day delivery” promise.
- Their terrible response claimed no responsibility and dismissed my complaint with no satisfactory response.
- I am having to reverse charges on my cc as a last resort.
DO NOT BOTHER BUYING FROM THEM, TERRIBLE SERVICE.
You can see how little they care about customer satisfaction from their response. Instead of express shipping a replacement, they ask for photos of UNDELIVERED package. Besides, they do not comprehend that it is not the damage to boxes but 1 week in transit for perishable food products is unacceptable.
TERRIBLE COMPANY AND CUSTOMER SERVICE. NEVER BUY FROM THEM.
28 October 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
We apologize for the issue you experienced.
As we previously informed you about the delay in shipping your package, please note that we prioritize the freshness of our products and source some items specifically per order. Therefore, your package was shipped later due to the product sourcing process.
All orders are sent to the delivery address provided at the time of order, assuming no address change is made by the customer. The address we shipped to matches the delivery address you provided.
Our site’s 1 to 4 business days delivery promise applies to express shipping, and your package was sent to your country within 1-3 business days.
You requested a reshipment or refund due to concerns that products in your package may have spoiled. We previously informed you that if you find any product in your package to be spoiled, please provide us with a photo of the affected product, and we will do our best to ensure your satisfaction.
Thank you for your understanding.
Regards.
Thank Grand Bazaar for prompt delivery…
Thank Grand Bazaar for prompt delivery and high quality service and product.
Highly recommend
28 October 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Fast delivery
Fast delivery! I received exactly what I wanted, I’ll order here again for sure
23 October 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your valuable feedback and for choosing us.
We take your opinions into account to offer a better experience for you.
If you could let us know via email or Whatsapp how we could improve your experience to turn those 4 stars into 5, we would be happy to consider it.
Regards.
Excellent product i love it so happy…
Excellent product i love it so happy with this product 🙏🏻👍👍
28 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Great purchase
Great purchase! I definitely will order some more in the near future
26 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
I Highly recommended Grand Bazaar ist…
I Highly recommended Grand Bazaar ist for all your Turkish purchases.
24 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
They sell my favorite chocolate…
They sell my favorite chocolate caramels! And, I received my order in 2 days (from Turkey to the US). They even follow up to make sure you are pleased. I just placed a reorder and will order from them in the future.
2 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
This shop is amazing!!
This shop is amazing!!! Fair price, very good products, and the shipping is amazing!!! I'll continue to order products from you guys many many thanks
18 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Happy shopping!!
I was so happy to find out that Grandbazaarist sold my favorite cereals! The website sell a wide variety of Turkish products. They offer free express shipping if you spend a certain amount of money. The shipping is fast and I received my cereals in 4 days!! Thank you for such great service :)
12 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Great product.
17 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Good stuff and quick shipping thanks
Good stuff and quick shipping thanks
12 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Excellent products and company
Excellent products and company , love Turkish product
22 August 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
I was surprised how fast it came…
I was surprised how fast it came considering it came from turkey really good product never fails me thank you
11 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
I have been ordering from this company…
I have been ordering from this company for almost a year now. And they have never dissapointed. The products are shipped in a very timely manner and the prices are even better than many other websites ive seen before. I Highly recomend this company for all your Turkish purchases.
6 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Hello
Hello
very professional site
Bravo ordered on thursday, delivered on monday in france.
many thanks
I have become a customer and will return with pleasure.
Etienne
9 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
I have ordered from here a few times…
I have ordered from here a few times now and the products are exactly what they say they are. Very fast 🏃♂️ delivery
5 September 2024
Unprompted review
Reply from Grand Bazaar ist
Hello,
Thank you for your kind review.
Regards.
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