I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... See more
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We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... See more
Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... See more
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... See more
Company details
Written by the company
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Contact info
Regen House, OX16 1RH, Banbury, United Kingdom
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Both my purchases from this company…
Both my purchases from this company have arrived on time and are as advertised. Easy to put together with no tools required and look good.
A very good efficient service
Product (water butt) is good
Product (water butt) is good, but needed to upgrade the tap as the one supplied was very basic. Would have expected something better with a 650 liter butt. Ordering a replacement needed a phone call as the thread size was not specified in the product literature. Also very spammy - so many "please review" emails, would have got another star otherwise.
East website to get what I wanted
East website to get what I wanted. Delivered very quickly
Ordered a water butt and kit to connect…
Ordered a water butt and kit to connect it to a down pipe. Delivered as expected undamaged. Installation straightforward and the inclusion of a hole saw in the kit is a good idea. However the rubber fitting for the down pipe is not 100% watertight. This was easily rectified with a smear of silicone seal.
First class service
First class service.
Very accommodating and helpful management and site team, helpful both in pre-construction design & planning, and eventual project delivery.
Many Thanks
Liam Gill
Marron Civil Engineering
Fast delivery and easy to use ordering…
Fast delivery and easy to use ordering process on website
Good first experience with Grantia UK…
Good first experience with Grantia UK as trying to find a decent water Butt which would blend into a corner ,
I chose a generous 300 litre grey granite appeance water container which was delivered within days and put in place the same day.
I also got a free T shirt thank you Guys
Very good quality butts
Very good quality butts. Great that the tap is pre drilled with a screw fit and there is access similarly at the bottom to drain or measure. However the sections to cut out access for a pipe whilst obvious are extremely hard plastic and as they are at the top where there minimal load bearing it would help to at least have thinner layer of plastic.
Order was not complete
Perfect customer service
1st compost bin arrived damaged in transit. Within 3 days I had a replacement bin and the damaged one was collected. No quibbles...just perfect customer service. Thankyou 😁
Great Service.
Very good customer service from all the departments.
Enjoyed talking to the very pleasant delivery driver who was well informed on the products.Will be trading with the business again.Others could take look at how to run a business from this excellent Company.A breath of fresh air.
Great Water Butt! Perfect for our driveway!
The Water butt looks great and is of decent quality! (It is by far superior compared to the usual cheap stuff you see mostly). Installation is easy, too.
Only downside is the cheaply plastic tap that comes with it. It was leaking and the diameter of the outlet is too large, not suitable for a standard garden hose. Subsequently we replaced the tap with a metal ball valve tap. Very happy overall.
As advertised, prompt delivery
Excellent service from this company
Excellent service from this company - the composter arrived very quickly and delivery was free. The composter was exact what I was looking for.
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