Graffiti Gallery Reviews 

221
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting a vast selection of colors and high quality that suits various craft hobbies. People frequently highlight the incredibly fast and reliable delivery service, often receiving their orders promptly or even the next day. Consumers also appreciate the excellent service, including helpful advice, efficient order processing, and the thoughtful inclusion of freebies like sweets or stickers with their purchases. Reviewers find the pricing to be very competitive, making their purchases even more satisfying. Many customers express strong loyalty and a clear intention to order from the company again due to their consistently positive experiences.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product, highlighting a great selection with everything in stock,... See more

Order

Consumers express satisfaction with the ordering process, often praising the vast selection of colors and the... See more

Price

People report positive experiences with price, often highlighting great prices and competitive rates. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 cans of acrylic spray paint for a little art project for some table decorations for my fiancé, Nuclear red and solar yellow. The color card for the solar yellow looked more orangey on t... See more

Rated 5 out of 5 stars

“Great products at really good prices with quick delivery. I’d highly recommend working with them and the little surprise extras they include are such a thoughtful touch.” Cheers team Graffiti Gallery... See more

Rated 5 out of 5 stars

Really fast delivery, additional badge and kit kat was a nice touch, first time I've ever used spray paint and managed with ease, really decent quality! Thanks!

Rated 5 out of 5 stars

There was a vast selection of colours to order from, which had everything I needed. Delivery was prompt and packaged well. Would definitely order from Graffiti gallery again.


Company details

  1. Art Supply Store

Written by the company

Graffiti Gallery very proudly offers large varieties of Graffiti and Art Supplies. Working hard to keep our reserves well stocked, we aim to bring to you all your favourite brands and at competitive prices. Since the late 70’s Graffiti Writing has been an ever evolving movement, one we take inspiration from to keep our store updated with new and exciting products. Our goal is that our customers trust our product and are completely satisfied with their purchase. We guarantee that the journey from our warehouse to you is handled with care and precision! We make sure each item is top of the line before it reaches your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(221)

72 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible delivery service

You took five days to deliver an order that I paid £6.50 for next day delivery. When I chased the order you sent one email to me saying you would look into it and that was it. No more effort on your part. Eventually you reimbursed my postage but with no apology whatsoever. I will never use you again.

25 November 2024
Graffiti Gallery logo

Reply from Graffiti Gallery

Dear Liz,

I understand how frustrating this situation must be for you and we tried to resolve it with you.

Your parcel was dispatched from our premises on time (Monday) for next business day delivery.

Unfortunately, the delay occurred during transit with Royal Mail, which has been experiencing higher than usual volumes due to Black Friday week. Once a parcel is handed over to the courier, we rely on their service to deliver it to you as scheduled. Unfortunately, we have no ability to do anything else once the parcel is in transit with the courier.

We understand the inconvenience this has caused and, as a gesture of goodwill, have refunded the next-day delivery charge. While this delay was beyond our control, we sincerely apologise for the frustration it may have caused.

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