Grad Coach Reviews 1,157

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their professionalism, kindness, and deep scholarly knowledge. Many people found the user experience to be excellent, noting the clear and easy-to-understand explanations, concise videos, and practical presentations that made complex topics accessible. The service provided is frequently described as a game-changer, with consumers appreciating the detailed, constructive feedback and personalized approach. Reviewers also commend the customer service for being dedicated, patient, and incredibly encouraging, helping them to refine their work, stay motivated, and achieve their academic goals.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its clarity, structure, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpful and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpful and supportive assistance... See more

Instructions

People report positive experiences with instructions. Customers found the guidance and advice regarding... See more

Based on these reviews

Rated 5 out of 5 stars

Please select GradCoach for assistance with your dissertation. I was paired with Ethar. All I can say is he is phenomenal. Ethar's method of delivery is awesome. He can talk with you and somehow gets... See more

Company replied

Rated 5 out of 5 stars

Dr. Lani Malcolm is a a true gift. If you are looking for a detailed oriented, patient, editor, knowledgeable scholar and educational coach, then Dr. Malcolm is for you. Be prepared to receive more t... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure working with Ethar. We started with a free consultation session, which was very helpful in understanding my needs. I then booked five hours, and the support I received was excellent.... See more

Company replied

Rated 5 out of 5 stars

Kerryn, has been terrific. She has a solid handle on statistics geared for dissertations and or capstones. I would recommend her again and again. She teaches you the material and assists in walking... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Consultant
  3. Training Centre
  4. Tutoring Service

About Grad Coach

Written by the company

Grad Coach provides 1-on-1 dissertation coaching, short courses and time-saving services to 5000+ students around the world. Whether you're just starting on your research journey - or you're knee-deep in analysis paralysis - Grad Coach can help you move forward, optimally and ethically.

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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Lani: Trusted Academic Guidance and a Truly Supportive Mentor

I am not sure I could have completed my thesis without Lani’s support. From the very beginning and throughout the entire process, she was there every step of the way, offering thoughtful guidance, structured feedback, and reassurance when it was most needed. Her academic expertise is exceptional, and her advice consistently elevated the quality, clarity, and rigor of my work.

What truly sets Lani apart is her ability to combine deep subject-matter knowledge with a genuine commitment to her students’ success. She challenged my thinking in the best possible way, helping me sharpen my arguments and strengthen my methodology, while always remaining encouraging and constructive.

More than anything, Lani is a wonderful person who is genuinely delightful to spend time with. Her warmth, positivity, and sincere investment in her students made the entire experience not only successful, but truly enjoyable. I could not recommend Lani more highly. Any student would be fortunate to have her guidance.

8 January 2026
Unprompted review
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Reply from Grad Coach

Thank you for the glowing feedback, we really appreciate it and are so glad we were able to support you. I'll pass your feedback on to Dr Lani!

Rated 5 out of 5 stars

Master Student at Nangarhar University

All the lecturers at Grad Coach are amazing and unique at explaining different affective research based topics, research methods, data collection tools, data analysis approaches and more essential parts. The courses Gradcoach teach are beyond my words. I am so happy so see such great, talented, kind lecturers at Grad Coach. The given guidance and advices regarding research, literature, reasearch approaches are so much affective, informative and helpful especially to undergraduates and postgraduates as it helped me greatly at my Master's at Nangarhar University. God bless you all for your great efforts and hardworking in the field of research!👍👍❤️❤️ Ameen!!

25 February 2026
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Reply from Grad Coach

Thank you for the feedback, we appreciate it.

Rated 4 out of 5 stars

The coaching was great

The coaching was great. It made my work easier and impressive.

22 February 2026
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Reply from Grad Coach

Thanks for the feedback, I am glad you found the coaching helpful!

Rated 5 out of 5 stars

Exceptional content

Exceptional content, structure and clarity.

23 February 2026
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Reply from Grad Coach

Thank you for the feedback, it's really appreciated!

Rated 3 out of 5 stars

too much instruction

too much instruction, I barely remember half of them.

31 January 2026
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Reply from Grad Coach

Thanks for the feedback. Can you explain what you mean by "too much instruction"?

Rated 5 out of 5 stars

An Understandable Review

I loved the question/answer format. The questions were addressed comprehensively in an understandable format. Information was relevant and practical. I look forward to other presentations.
Robin

20 February 2026
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Reply from Grad Coach

Thanks for the feedback, we appreciate it. We look forward to seeing you at our next QnA!

Rated 5 out of 5 stars

“Free, Thoughtful, and Effective Dissertation Support”ce great?

What made your experience great?
My experience with Grad Coach was genuinely uplifting and motivating. One of the most meaningful aspects was that the Dissertation Project presentation was free, which immediately made it accessible and reduced a great deal of anxiety for me. That openness made me feel welcomed rather than excluded.
The live session on Google Meet felt refreshing and engaging. I appreciated being introduced to new interfacing modules, and I was especially grateful that David Phair and Mathew Courtney took the time to answer all questions thoughtfully and clearly. Their responses felt respectful, encouraging, and grounded in real experience.
I am deeply thankful for the free access to the Grad Coach courses. I spent approximately eight hours watching the videos on how to write a successful Dissertation Proposal, and I truly enjoyed the experience. The presenter was engaging, the explanations were clear, and the overall tone of the videos felt supportive rather than intimidating. I found the content both practical and motivating.
I also loved the library setting where many of the videos were filmed. It created a calm, scholarly atmosphere that made me want to study for long hours and stay immersed in the academic process. One small, constructive suggestion would be to include more older dissertation students in the accompanying videos, as that representation would help learners like me feel even more seen and encouraged.

What is Grad Coach doing well?
Grad Coach is doing an excellent job with outreach, accessibility, and student-centered support. I discovered Grad Coach through Facebook, and I am very glad that this allowed me to finally participate in a live presentation.
I also appreciate the ability to continue learning through YouTube, which makes the resources easy to revisit and integrate into daily study routines. The clarity, structure, and availability of the content across platforms show a genuine commitment to helping dissertation students succeed.
Most importantly, Grad Coach demonstrates real care for students by providing high-quality guidance at no cost. That generosity makes a significant difference, especially for students who may not otherwise have access to professional academic support.

Additional reflections
I am sincerely grateful for this experience with Grad Coach. I had originally planned to spend the day reading for hours, but I was happily diverted into watching the Grad Coach videos and taking careful notes on how to write a Dissertation Proposal.
As a result, I feel less anxious and more energized about the dissertation process. The structure, clarity, and encouragement provided by Grad Coach helped me reconnect with my academic goals and feel more confident about moving forward.
Thank you for making these resources available and for supporting dissertation students in such a thoughtful, inclusive, and compassionate way.

17 February 2026
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Reply from Grad Coach

Thank you so much for the wonderful feedback! We truly appreciate it!

Rated 5 out of 5 stars

The lessons

The lessons, tutorials, and videos are priceless.

30 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Handy details

The level of detail was such that I could immediately relate to it and use the handy templates

29 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Ethar is fabulous!

Ethar is fabulous. He's passionate about supporting. Also, very knowledgeable, professional and friendly. I recommend him highly.

27 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

United community

What made the experience so fantastic is an extremely open community that was helpful at every step of the way, as well as what is practically a modern Library of Alexandria for every type of researcher who could look for information in it.

26 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Tara has consistently been a Godsend

Tara has consistently been a Godsend! At each step in this process the personal interaction and insights into the doctoral process has been helpful in allowing me to focus and stay on point with the task at hand.

23 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Dr. Malcolm's Commitment to Excellence

Dr. Lani Malcolm is a a true gift. If you are looking for a detailed oriented, patient, editor, knowledgeable scholar and educational coach, then Dr. Malcolm is for you. Be prepared to receive more than formatting feedback, but deep scholarly knowledge, advice all done with the utmost of professionalism, grace and kindness. Dr. Malcolm goes above and beyond for her clients. I feel truly fortunate to have been matched with her and so should you.

22 January 2026
Unprompted review
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Depth of knowledge

Great to hear from astute professionals on how to practically succeed in my thesis journey.

21 January 2026
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Reply from Grad Coach

Thanks for your feedback!

Rated 5 out of 5 stars

Grad Coach webinars and tutorials are…

Grad Coach webinars and tutorials are beneficial and informative. I am writing a research proposal, and this process has been made easier by Grad Coach resources on research proposals, research questions and how to identify research gaps, and research methodology have helped me immensely.

17 January 2026
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Reply from Grad Coach

Thanks for your feedback!

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