Their entire NFA business conducted at the storefront location is dependent upon the physical presence of 1 employee. Drove over to the Coppell location 5/19/26 to get my form 4 filled out after hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a gun, ammo, and magazines. Gun and mags shipped fast. FFL I used was already in their system. All items received in good condition. Rifle was cheapest I could find including transfer fe... See more
initially ordered 2 glock mags. never received shipping info so I called. guy said were issues with warehouse and resubmitted order. finally got new shipping notice but for only 1 mag. called again, n... See more
Ordered, my purchase & it arrived quickly (communication could have been a little better). Notified by local FFL, picked up same day. Paperwork was all good & check went thru w/no hitch's. Very happy... See more
Company details
Information provided by various external sources
GrabAGun.com is one of the largest suppliers of firearms in the country.
Contact info
200 E Beltline Rd #403, 75019, Coppell, United States
- support@grabagun.com
- grabagun.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing like spending $$$ and a day…
Nothing like spending $$$ and a day later they offer a better deal on the same item. I called them to see what I can do. They basically told me to go pound salt. I will never buy from them anymore. I received a flashlight that was used . They pew pew bag has a huge hole in it. My sights come in today . Can't wait to see what I really get. Customer Service is horrible, I had to say hello several times to make sure he was on the phone.
This was my first time using Grab A…
This was my first time using Grab A Gun. They shipped my item in 4 days. Provided email updates along the way. I will use this site again.
Perfect transaction, excellent service.
Order process was straightforward. They worked with me to get the right FFL information entered and shipped very quickly. Product arrived exactly as described and packaged securely. Very positive experience.
1st time buyer and definateley be back!!
Smooth Transaction and they were very helpful getting my FFL added to their records. My wife absoluteley loves her new Ruger LCP .380. I will be back for more!
Great prices.
Great prices, fantastic customer service, fast shipping, good selection, awesome Shoot Now, Pay Later program. The only downside would be the confusing order process.
Great customer service!
I have ordered from GrabAGun several times. The website is very easy to navigate and view product.
They ship quickly and keep the customer updated.
One of my favorite online stores.
Horrible experience
Horrible experience. Said my rifle would be shipped I. 3-5 business days - 22 business days later, and they cancel my order because it wasn’t in stock. There are other more reliable distributors.
First time customer/ Very happy!
Excellent price! Great customer service when I called prior to my purchase. Rifle was received in a timely manner and in great condition.
Got the part I ordered for a really… got the final piece that I was looking for to make my project complete
Got the part I ordered for a really good price and I got it in under a week. I would definitely order from them again and recommend if you’re considering ordering from them that you do.
GrabAGun canceled my SCAR 15P and raised price $700
GrabAGun canceled my SCAR 15P being shipped to my local FFL due to no inventory but actually they just raised the price $700 after canceling my order.
I purchase a FN SCAR 15P Flat Earth 5.56 7.5” Barrel 30-Round for $3,299.00 (confirmation number #003795850) yesterday and GrabAGun cancelled my order this morning indicating no stock. I called and talked to Thomas (sales associate) and Ari (customer service manager) where they confirmed their website shows they have stock and the price was raised to $3,999.99. I also took a screen shot of the new raised price.
This kind of unethical behavior is unacceptable but I am sure others have been victims.
Order: Placed on Dec 20, 2022, 3:32:09 PM (confirmation email sent from GrabAGun)
Cancelation email: Dec 21, 2022, 7:01 AM
Verified inventory: Dec 21, 2022, 1:39 PM
1st call to GarbAGun: Dec 21, 2022, 11:53AM
Was told they were out of stock and could not fill my order after sending a confirmation number in an email.
2nd call to GrabAGun: Dec 21, 2022, 1:41 PM (talked to Thomas and Ali about indicating no stock but they had the Scar but $700 more.
On my experience the store excellent…
On my experience the store excellent price and product for the shipping super fast and cheap. Maraleah send updated for me excellent service. Is my first time buy the item on this store online everything is very good thank you.
Worse than robo calls
These people are constantly sending emails about 6-8 per day sometimes even more!! I have tried many times do cancel my account and they still keep bothering me and won't stop!! Don't do business with them unless you want constant headaches because they won't listen or help you in any way!!! It's even worse than dealing with robo call scams!!
They sent the wrong gun…
I ordered a gun for my son for Christmas. They sent the wrong gun and refused to acknowledge that they sent the wrong gun even though the price on my invoice showed the price of the gun I actually ordered. Others have had this same issue according to Google reviews. They will not take returns unless product is opened at the dealer where transferred. I doubt they will then because they refused to even explain themselves when I asked why my invoice reflected the gun I bought verses the gun they sent. Beware these people are sketchy and there are numerous complaints with their sketchy company and you'll have no recourse except to keep the gun they decide to send.

Reply from GrabAGun.com
Fastest Order Ever!
I've purchased from GaG before, but this last order was the fastest order I have EVER received from ANY online vendor. I placed my order on Wednesday and had my order in my hand by Friday! WoW! Insanely fast!
GO FOR IT!!!!
This is not the first nor will it be the last, weapon I have purchased from GrabAGun.com. Every transaction has gone well, and the merchandise is as advertised. If you are unsure, try them once and see for yourself what transpires. I really believe you will be happy, money wise, time wise and "what you see is what you get".
I have always received great service at…
I have always received great service at a great price. Over the past several years I have recommended GAG to friends and family, and they all say the same. Keep up the great job!
Taurus TX22
Was looking to buy a TX22 at a good price. Was offered a 20 dollar coupon and jumped on it. Service was great, shipping couldn't have been any faster. Have bought several weapons from Grab-A-Gun and each time I was very pleased. The price and shipping was better than any other shop I looked at. When needed I will be back.
Flat rate shipping on ammo 12.99 fire…
Flat rate shipping on ammo 12.99 fire arm prices are great all and all very good company
GAG No Disappointment.
I like GAG. Prices are pretty much good. Shipping is always fast and the fixed rate is a winner. I usually get shotgun ammo. Its heavy and some online retailers will charge crazy shipping prices when I know it doesn't cost as much as they are charging. Grab A Gun has you covered. My last order, the ink was just starting to dry and it showed up at my door step. this was definitely not my first order nor will it be my last. Trust them to deliver. I do and have never been disappointed.
Ammo purchase from Grab-a-gun
Made my order with Grab-a-gun and the very next day it was shipped out and tracking number was sent to me. $12.99 for the flat rate shipping! Will buy from them again in the future. No complaints at all, good place to deal with!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







