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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and outstanding service. Many highlight the exceptional customer service and the helpfulness of the staff, noting their extensive knowledge and willingness to assist. People also appreciate the positive user experience, especially the valuable training resources and after-sales support. Reviewers frequently mention the personalized advice and tailored approach to their needs, which helps them make informed decisions and maximize the use of their devices. The training videos are often cited as particularly useful, enabling customers to quickly learn and master their GPS units.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the accuracy of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the excellent... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and telephone help. This is my first GPS device, so a steep learning curve. I think I've got most of the basics sorted now, having used the device a number of times, including plotti... See more

Rated 5 out of 5 stars

GPS Training have been absolutely brilliant!! Rapid delivery of Garmin eTrex SE unit, unit already set up to go, online package with step by step guide on how to use the unit!! Jon, rapid reply to ema... See more

Rated 5 out of 5 stars

The cost of the unit was about the same as buying direct from Garmin - or anywhere else for that matter - but what makes the GPS training deal well worthwhile is the access to a huge amount of trainin... See more

Rated 5 out of 5 stars

….this is an M&S GPS shop. Any shop can sell GPS units but GPS training actually make sure you have the knowledge to use it properly. Their online resource and the instructional videos by Andy co... See more


Company details

  1. Outdoor Sports Store

Written by the company

GPS Training - Largest UK retailer of Outdoor GPS Units, but we don't just sell a box with a GPS Unit in! We teach you how to use it in with the price, with our online training platform, the online resource. Nationwide and online training courses


Contact info

5.0

Excellent

TrustScore 5 out of 5

884 reviews

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Rated 5 out of 5 stars

pleased with my gps course package …

pleased with my gps course package very useful in getting familar with getting to know how to manage the nitty gritty of my gpsmapH1 having had a satmap 10 previously which was very easy to operate and understand ,compared to my H1, i feel i have benefited greatly by interacting with your course instructions , the course has speeded up my learning about all the features of the H1 , the instructions are useful as the manual in parts can differ a little in times to some of suggested the info on the unit. The course is well worth the investment

27 February 2026
Rated 5 out of 5 stars

Outstanding support

It is now 12 months since I bought my first GPS unit from GPS Training, during which time they have provided prompt and efficient support to resolve any issues. Their training videos got me off to a good start and their support bot is excellent. I have no hesitation in subscribing for another year of access to those resources.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Time really well spent

Like others I needed to move away from navigating via my phone onto a platform that was more resilient - better coverage and waterproof to name but two. After buying the Garmin 67 and doing a few courses followed with a few walks I got a bit stuck and decided to book on to this course. The two days with Andy and colleagues was certainly time well spent. My headaches have gone and I feel much more confident in using my Garmin 67 with OS Maps (my favourite) via the Basecamp software. Great chap full of hints and tips to help you get the most out of your Garmin.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Added value and great technical support

I wanted to buy a GPS smart watch, primarily as a navigation aid and also to record activities, but as a first time GPS watch buyer I was confused at the amount of features and different versions, even within brands. I also wanted the option of trying watches on and getting a demo before buying, so online only was not ideal. It was therefore really helpful to have the option to be able to call in to GPS Training to do this, and it was also useful that I was able to have a long telephone conversation with Andy at GPS Training to narrow down the options ahead of my visit. Since my purchase I have found the after sales support excellent, with online tutorials and other information to help me get to know my new GPS watch and Andy has also helped over the phone to clarify some points.

18 February 2026
Rated 5 out of 5 stars

As a mixed ability group

As a mixed ability group, the tutor Andy was able to include everyone in the step by step tuition
I came away understanding my Montana 700 much better and also knowing where to look for ongoing tuition

9 February 2026
Rated 5 out of 5 stars

Excellent Company to deal with

Excellent 2 day training course in the Peak District, would recommend for anyone wanting to get to grips with their Garmin GPS device! I am a total novice but came away with a good understanding of how to use my Garmin 67i and the confidence to move forward out on the hills, Andy was extremely knowledgeable and covered all topics in depth making learning interesting and easy to understand, great company to buy products from as all staff members are friendly and knowledgeable.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Very good training videos which explain how to use the technology. Excellent support when I had some difficulties with the GPS unit. Thanks very much.

12 February 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Competive price. Straightforward ordering process. Video tutorials support for many products is excellent & has proved useful to me. No doubt will be using again.

12 February 2026
Rated 5 out of 5 stars

Happy costumer

Very good communication with Andy during enquiry and ordering. The information provided for a quick start was good and simple to read, the additional GPS training videos are an excellent and a good source of information on your unit, or as in my case revision

Kind regards

11 February 2026
Rated 5 out of 5 stars

Great support

A wealth of training resources available. Covers everything I’ve needed so far. Available for a year if you buy expensive kit. Great - as the GPSmap 67i is feature rich.

10 February 2026
Rated 5 out of 5 stars

A pleasurable shopping / service experience

My request was delt with by someone who completely understood my needs and with full in-depth knowledge of the equipment I am using. And willing to offer alternatives which may have been a better solution to fulfil my needs. He was polite, very easy to understand and willing to spend as much time as was necessary to resolve my request with out me feeling as though I was being hurried or pressured in any way. All in all a pleasurable shopping / service experience.

28 January 2026
Rated 5 out of 5 stars

Great service by GPS training as ever

Great service by GPS training as ever, very helpful in providing clear information on products, trade in option, and speedy delivery.
Very happy with the upgrade to Garmin GPS HI and find the tutorials invaluable.

20 January 2026

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