Gowing Law Reviews 

328
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and the team for being exceptionally efficient, helpful, and supportive throughout their housing disrepair cases. Consumers note that representatives keep them thoroughly informed every step of the way and successfully help secure better living conditions and compensation from landlords. Some reviewers were not happy with communication difficulties and occasional delays when trying to reach out via phone or email. A few other people also felt that certain claims dragged on for too long or completely lacked the expected resolution and proper follow-through from the team.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, care, and... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide split in experiences. While many reviewers... See more

Claim

Customers had ambiguous experiences with claim, reflecting deeply divided opinions. While many reviewers... See more

Customer communications

People report ambiguous experiences with contact, as opinions are divided regarding communication. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

328 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(328)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They came out in July to look at the…

They came out in July to look at the house and fit stuff needed for the house a radiator in the kitchen and many issues needing repairing in the house I'm disgusted as they haven't done anything to fix these issues they haven't come back since July

21 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam…

I wrote a review saying how dissatisfied I am . Trying to send it was a joke as I needed a code
I don't know if you scam everyone you are supposed to help. . But what you said I would get and the £50 you sent me . Are so far apart.

12 February 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

They entered my house under false pretences, saying they were working with Bristol City Council on repairs. The leaflet they left gave no mention of it being a law firm, then letters started being delivered from this law firm. The email doesn't work, the telephone was not clear (on their end, ours was fine), but we haven't received anything else from them

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Not taking your case seriously. To Avoid.

They ended up being part of the circus they were supposed to help me fight. I given them the documents requested so many times for them to call and tell me again, after months have passed, that I need to send it to them. In the meantime, my case was passed to another person (twice I think), and they don't bother passing on the information they've got on you.Today I received the closure letter stating: "Not providing instructions".
Identity and privacy are not safe with them in my opinion.

13 January 2025
Unprompted review

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