Gowing Law Reviews 

328
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and the team for being exceptionally efficient, helpful, and supportive throughout their housing disrepair cases. Consumers note that representatives keep them thoroughly informed every step of the way and successfully help secure better living conditions and compensation from landlords. Some reviewers were not happy with communication difficulties and occasional delays when trying to reach out via phone or email. A few other people also felt that certain claims dragged on for too long or completely lacked the expected resolution and proper follow-through from the team.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, care, and... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide split in experiences. While many reviewers... See more

Claim

Customers had ambiguous experiences with claim, reflecting deeply divided opinions. While many reviewers... See more

Customer communications

People report ambiguous experiences with contact, as opinions are divided regarding communication. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(328)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Although it was a slow process

Although it was a slow process, we got there in the end and the repairs have been completed, but I have just been flooded by my upstairs neighbours yet again!
The compensation I ended up with did not reflect the many years of going through it with all concerned close to home.
Gowing Law knocked on my door at the right time.
I did find it disconcerting that I was being passed on from one to another team member about 4 times, which is partly why I couldn't reject the offer my local council made.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

Appears to be a scam

Appears to be a scam. Almost broke into our house. Got my elderly mother to sign a contract, without any explanation and now refuse to communicate and cancel this bloody contract even tough it's still within 14 days of the agreement.

2 October 2024
Unprompted review
Rated 4 out of 5 stars

Service was good

Service was good, no problem for me, took a bit longer than expected but everything got done in the end, gowing law peeps nice and pleasant.

9 April 2024
Unprompted review
Rated 4 out of 5 stars

The staff that work for Gowing Law are…

The staff that work for Gowing Law are amazing as if it wasnt for them i wouldnt have got half my repairs done so i would like to say a BIG THANK YOU to all the staff that worked on my claim you all did an amazing job so thank you so much

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Wished I had contacted Gowing years…

Wished I had contacted Gowing years ago, my late wife and I for years kept informing Onward housing regarding back garden patio flooding after heavy rain, very little was done about it, since contacting Gowing, Onward housing have tried to sort the problem,more work still needs doing, highly recommend Gowing solicitors

1 January 2024
Unprompted review
Rated 5 out of 5 stars

Gowing law were amazing

Gowing law were amazing! They did more for me than the housing association have done in all the years I've been with them. I didn't quite get the amount of compensation I was hoping for for some damages, but most of the work in the property have now been sorted and have a few booked to be completed.

8 April 2024
Unprompted review
Rated 4 out of 5 stars

Great Company

My experience is that this company do what they say and get things done with council. So far have only got part of repairs done but hopefully will get others done shortly.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Gowing Law are excellent

Gowing Law are excellent , they manged to do in 10 months which i failed to get my council to do for 12 years. My agent Victoria was amazing , kept me regularly updated throughout with calls and emails . Extremely professional even when my frustration got the better of me. Thank you to the amazing team at
Gowing Law

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

At present I'm a new client. I was confused over procedures and timings so I called. I spoke to an amazing agent called Katy who was very personable, patient and efficient, so much so I felt I had to share this experience. Concerning the company as a whole: their procedures are efficient and organised. I wouldn't hesitate to refer anyone.

13 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look