GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Very excited to find your website! Great products at excellent prices! Finally an online shopping experience that is here specifically for military Veterans and 1st responders! 🫡 This is the fir... See more
Company replied
I had a few issues but Addie at customer service was a phenomenal person to work with. She made me feel valued and important as a customer. She resolved my issues and I hope as I order more from G... See more
Company replied
I've ordered several items from different affiliated partners of GOVX, from rental cars, hotels, knives, shoes, sunglasses, different types of gear and have been satisfied with each product and delive... See more
Company replied
Company details
Written by the company
GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.
GOVX
Written by the company
- SAVINGS FOR THOSE WHO SERVE
- We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.
BULLETPROOF PRICE GUARANTEE
Free return shipping. Price match guarantee.
Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.
Contact info
United States
- help@govx.com
- govx.com
4.2
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast shipping and what I ordered came…
Fast shipping and what I ordered came in with no issues
Will be using GovX again as a disabled combat vet
8 September 2025
Reply from GOVX
Thank you for this wonderful feedback Anthony! More importantly, thank you for your service. We are so happy to have you as a member.
-GOVX
GOVX is starting to send SPAM emails…
GOVX is starting to send SPAM emails that they try to look like an order. SHAME ON THEM! Fire the marketing guy that designed that email!
4 September 2025
Unprompted review
Reply from GOVX
Hazel,
Thank you for sharing your feedback with us. We’ve passed it along to our marketing team for review. We appreciate you taking the time to share your thoughts.
GOVX
that commercial is very disrespectful
that commercial is very disrespectful. every time i see him put his finger in his face, it's another reassurance of why i would not shop here. nuff said
23 August 2025
Unprompted review
Reply from GOVX
Krystal,
Thank you for sharing your feedback with us. We’ve passed it along to our marketing team for review. We appreciate you taking the time to let us know your thoughts.
GOVX
Loved GOVX until I ordered my last two orders
Loved GOVX until I ordered a Vortex scope (have had good luck with them as well). They shipped it wrong so I never got it. They said they would refund? Had, good experiences so I just ordered another. Now they say "we are moving warehouses" So it may not ship for a while. Not sure if I have been hacked or what but if this is really GOVX I am dealing with on the Helpsite---I may be done. The explanations have been respectful but have a hint of the daily reports we get of scams-as I am a police officer. I hope I am wrong but right now the situation reeks. I want to be positive and sure hope I am wrong---I will give it a bit then call my credit card company for challenge to the charges.
18 August 2025
Unprompted review
Reply from GOVX
Hi Tony,
Thank you for sharing your issue. I am sorry to hear about your recent experience with us. We will respond via email to set up a call. We are going through some amazing growth changes here at GOVX but want to assure you, your order is in good hands.
-GOVX
Big NO..
Big NO... Dear fellas, GOVX (Military Fares) is not a government website, it's nothing else than a private-commerce platform.
They maneuver their website using nice words such GOV just to get you... After booking a flight ticket with them, I compared and noticed that it was $106 USD more expensive than the Delta airlines, besides the upgrades that are twice the price than the actually airline website. The upgrade fees are not displayed on GOVX until you book the flight ticket, by then, it is too late to cancel. If you want to cancel right after booking the ticket, they will charge you $100 USD. That's how they make money. Most of the airlines wont' charge a penny if you decide to cancel within 24 hrs. Besides all that, it is so hard to understand their customer service personnel. It seems that the calls are routed somewhere in Asia... Please be carful when booking with GOVX.
Trusted websites should never hide fees.
24 July 2025
Unprompted review
Reply from GOVX
Hello Armando,
Thank you for sharing your issue. I am sorry to hear about your booking experience. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
Fixed Problem
Member Deals and especially GOVX have gone above and beyond to help right the problem. MemberDeals refunded me the full amount for my hotel room and GOVX gave me a $25 credit for the inconvenience.
4 July 2025
Unprompted review
Reply from GOVX
Hello Donovan,
Thank you for sharing your issue. I am sorry to hear about your booking experience. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
Approved but really notThey say they have approved me for…
They say they have approved me for membership two weeks ago, but cannot order because it still says pending. Have emailed Lori but she has been no help. She just says I am approved welcome. Crazy
19 June 2025
Unprompted review
Reply from GOVX
Hi Rebecca,
Thank you for sharing your issue. I see that one of our managers reached out to you yesterday to help resolve the issue. Please don’t hesitate to let us know if you need any further assistance. GOVX
Worst heart rate monitor on the market
Worst heart rate monitor on the market. Literally 40bpm higher than forerunner, I watch and Samsung. Even cheap Fitbit is more accurate. I can talk clearly in zone 1/2 and my Garmin has my heart rate at 180 vs 125-130 on all other watches I've tested. Good battery, but shiny worthless rock for running.
23 June 2024
Unprompted review
Reply from GOVX
Hi Thomas,
Thank you for sharing your issue. I am sorry to hear about your order. I've requested more information so that we can assist further.
Thank you,
GOVX
Zero customer service.
Ordered a three pair of shoes. Got an email that order was on its way, however, shipper didn’t receive it yet. Now three weeks later, same. Tried to call gov.x but no working phone number. Emailed them. 4 days later and no response. Can’t believe no phone number. Poor customer service.
6 June 2025
Unprompted review
Reply from GOVX
Hi Chip,
Thank you for sharing your issue. I am sorry to hear about your order experience. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
Bait and switch
Well for starters, you posted the wrong price for an item. MAGPUL Hunter X Ruger 10/22 is what I bought. It even had the Hunter X in the pictures. When I got it it was a MAGPUL MOE 10/22 stock. BAIT AND SWITCH. And when I contacted you to send me the correct one, your CSR said just return it. WOW that'll fix the issue. Thanks.
1 June 2025
Reply from GOVX
Hi William,
Thank you for sharing your issue. I am sorry to hear about your experience with your recent order. We are going to follow up on your open ticket to assist further.
Thank you,
GOVX
Reply from GOVX
Your feedback is greatly appreciated Shawn. Thank you for being a member! -GOVX
Most but not always there are good…
Most but not always there are good deals to be had here.
15 June 2025
Reply from GOVX
Thank you Les, we appreciate your membership! -GOVX
Shipping was incredibly fast
Shipping was incredibly fast. Had to exchange for a different size and customer service was excellent and easy
15 May 2025
Reply from GOVX
Thank you for the great feedback Hewitt! We're happy to have you as a member. -GOVX
Competitive pricing and good quality
I've ordered several items from different affiliated partners of GOVX, from rental cars, hotels, knives, shoes, sunglasses, different types of gear and have been satisfied with each product and delivery. I've purchased open boxes and items came like new.
13 June 2025
Reply from GOVX
Thank you for the great feedback Adolfo! We are so happy to hear you enjoy the site and our products.
We appreciate you, GOVX
quick shipping not complicated
2 June 2025
Reply from GOVX
Your feedback is greatly appreciated Robert. Thank you for being a member! -GOVX
Always a great experience with govx
12 May 2025
Reply from GOVX
Thank you Gage we appreciate your membership! GOVX
GovX has the best deals on so many of…
GovX has the best deals on so many of the things I use frequently. I can always find a deal on what I need. I also appreciate the support for all of us that serve/have served.
2 June 2025
Reply from GOVX
Thanks so much for your support! We're proud to serve those who serve, and it's great to hear you're finding value in the deals we offer. GOVX
Great service
Everything was sent faster than I thought. The product was exactly what I wanted. The product was represented and well described. Thank you.
11 June 2025
Reply from GOVX
Frank, thank you! We're so glad to hear your order arrived quickly and met your expectations. We appreciate your support! GOVX
Great options and pricing.
11 June 2025
Reply from GOVX
We strive to provide those discounts for our members, thank you for being a member! GOVX
Reply from GOVX
Phillip thanks for the great feedback! We're glad you enjoy ordering from us. GOVX
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