Govdeals Reviews 

84
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Many people reported significant issues with product descriptions, finding items like vehicles and equipment to be misrepresented, having hidden defects, or not matching expectations. Customers frequently encountered problems with customer service, describing it as unhelpful and unresponsive when trying to resolve disputes or get information. Furthermore, people faced difficulties with payment processes, including unexpected fees, double charges, and challenges in obtaining refunds. However, some customers also noted finding good deals and saving money on purchases. Conversely, a small portion of people felt the website itself was slow, laggy, or poorly redesigned, making it difficult to navigate or use effectively.

What people talk about most

Product

Reviewers mention ambiguous feedback about products, with many expressing significant dissatisfaction due to... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with unexpected... See more

Website

Consumers find the website to be ambiguous, with many describing it as misleading and advising others to... See more

Payment

Customers consistently express dissatisfaction with the payment process, citing issues such as unexpected... See more

Customer service

Customers had negative experiences with customer service, frequently reporting that representatives were... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Buyer beware! They will lie and deceive you about the vehicle's they are selling! Govdeals is just here for the fees nothing else! I guess when you're selling vehicles that need major repairs telling... See more

Rated 1 out of 5 stars

I have been watching the auctions on this site for many years and recently was interested in bidding on a Honda Civic (VIN 19XFB2F87CE022442) that is listed on their site. I ran a VIN check and disco... See more

Rated 1 out of 5 stars

After running Automotive lots and buying for dealerships, I have never been lied to as much as gov deals. The cars were not described correctly, in writing, gov deals will not refund my money for 1 e... See more

Rated 1 out of 5 stars

BUYER BEWARE!!! I purchased a gold item that turned out to be counterfeit. GovDeals support was absolutely NO help. I even reached out to corporate, who responded by sending me a letter from their... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.


Contact info

  • Little Falls Drive 251, 19808, Wilmington, United States

  • govdeals.com

1.6

Bad

TrustScore 1.5 out of 5

84 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.6

All reviews

(84)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke, when you have a Question they have no Ideal, EVERYTIME I EVER CALLED they had no clue nor did they care they just said call the seller wow, I called you to take care of the problem you collect a fee for the sale again wow, And yes they simply lock you out of the site if they have a Problem, I hope that someone will look into this company soon !!!

15 May 2023
Unprompted review

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