Their delivery always takes 4 to 5 days (measured over 10 times) whilst they claim 2 to 3 days. Inluding shipping they aren't cheap either...never again.
Company replied
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See what reviewers are saying
Bonjour. Merci beaucoup à vous tout est parfait ! Avons accusés bonne réception de notre commande. Tout est arrivé en parfait état et les produits commandés étaient totalement conformes. Ils étaient... See more
Company replied
Tested and trusted,I've bought drinks on many site without getting my delivery nor my money back. Even when TMC Gourmet is situated in another country from me but they had never failed nor disappointe... See more
Company replied
Goods exactly as ordered and speedily delivered to us in France. We have used this company several times before and always excellent service and product range.
Company replied
Company details
Written by the company
En TCM Gourmet somos expertos en bebidas premium y productos gourmet. Contamos con más de 10.000 referencias que incluyen una cuidada selección de destilados de alta gama, vinos selectos, cervezas artesanas y otras bebidas especiales de las mejores marcas nacionales e internacionales. Nuestro compromiso es ofrecer una experiencia de compra única para los amantes del buen beber. Además, en nuestra tienda online encontrarás una exquisita gama de alimentos gourmet: jamones ibéricos, aceites de oliva virgen extra, embutidos de alta calidad, conservas, y una gran variedad de productos selectos para convertir cualquier ocasión en un momento especial. En TCM Gourmet destacamos por el servicio personalizado, la rapidez en los envíos y la atención al detalle, desde el primer clic hasta la entrega. Miles de clientes ya confían en nosotros. Descubre todo lo que podemos ofrecerte y transforma tu despensa y tu bodega en un rincón verdaderamente gourmet. At TCM Gourmet, we specialize in premium drinks and gourmet products. With over 10,000 items, we offer a wide selection of high-end spirits, fine wines, craft beers, and other exclusive beverages from top national and international brands. We aim to deliver a unique shopping experience for true connoisseurs of quality drinks. Our online store also features a refined assortment of gourmet foods: Iberian hams, extra virgin olive oils, high-quality cured meats, preserves, and many other select products that elevate everyday meals into special moments. At TCM Gourmet, we pride ourselves on personalized service, fast delivery, and attention to detail throughout the entire shopping process. Thousands of customers already trust us. Explore our range and turn your pantry and cellar into a true gourmet haven. Chez TCM Gourmet, nous sommes spécialistes des boissons premium et des produits gastronomiques. Avec plus de 10 000 références, nous proposons une vaste sélection de spiritueux haut de gamme, de vins fins, de bières artisanales et d'autres boissons exclusives issues des meilleures marques nationales et internationales. Notre objectif : offrir une expérience d’achat unique aux amateurs de boissons de qualité. Notre boutique en ligne propose également une gamme raffinée d’aliments gourmet : jambons ibériques, huiles d’olive vierge extra, charcuteries de haute qualité, conserves et bien plus encore pour sublimer chaque repas. Chez TCM Gourmet, nous nous distinguons par un service personnalisé, une livraison rapide et une attention aux détails à chaque étape. Des milliers de clients nous font déjà confiance. Découvrez tout notre univers et transformez votre cuisine et votre cave en un véritable espace gourmet.
Contact info
Pol. Ind. El Raco 13A, 46612, Corbera, Valencia, Spain
- 961162891
- info@tcmgourmet.com
- gourmetencasa-tcm.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TCM Gourmet
Thank you, Jesus, hope to see you again :)
Reply from TCM Gourmet
Hello,
Thank you very much for your review, we hope to see you again.
Greetings
Parfait ! Great !
Bonjour. Merci beaucoup à vous tout est parfait ! Avons accusés bonne réception de notre commande. Tout est arrivé en parfait état et les produits commandés étaient totalement conformes. Ils étaient aussi bien protégés pour leur expédition. Sur cette expérience , TCM Gourmet est totalement à recommander !
Hello. Thank you so much to you, everything is perfect! We have acknowledged receipt of our order. Everything arrived in perfect condition and the products ordered were fully compliant. They were also well protected for their expedition. On this experience, TCM Gourmet is totally to be recommended!
2 April 2024
Reply from TCM Gourmet
Bonjour, merci pour votre avis. Nous espérons vous revoir très vite sur TCM Gourmet.
Reply from TCM Gourmet
Hello Julio, thank you for your review. We hope to see you again very soon on TCM Gourmet.
I was waiting 28 days or 4 weeks for…
I was waiting 28 days or 4 weeks for the order I made on the 18th March to arrive 15th April.
This service is not acceptable as your website states delivery anywhere in Europe 3 to 5 days.
15 April 2024
Reply from TCM Gourmet
Hello, thank you for your review. We are sorry for this delay. In Spain in March, there are many public holidays and this causes delays in the preparation of orders. We hope to see you again very soon on our TCM Gourmet site.
Perfectly
The order was completed on time, in full and in accordance with the terms of the contract.Thank you very much
18 March 2024
Reply from TCM Gourmet
Hello, thank you for your review. We hope to see you again very soon on TCM Gourmet.
The company sent me the wrong bottle as…
The company sent me the wrong bottle as was not the bottle I ordered
16 March 2024
Reply from TCM Gourmet
Good morning, Thank you for your review. We invite to contact our customer service in order to find a solution. Regards.
Reply from TCM Gourmet
Good morning Santi, Thank you for the review. Hope to see you again on TCM gourmet. Regards.
The cost / shipment is to High
10 March 2024
Reply from TCM Gourmet
Good morning, we are sorry for your disappointment with the shipping cost. This prices of the transport are determined by the carrier and not by us. Regards.
Reply from TCM Gourmet
Hello Lennart. We thank you for your review. We hope you will come back to TCM Gourmet. Best regards and have a nice day.
Reply from TCM Gourmet
Hello Elisio. We thank you for your review. We hope you will come back to TCM Gourmet. Best regards and have a nice day.
Reply from TCM Gourmet
Good afternoon. Thank you for your review. We hope you will come back to TCM Gourmet again. Best regards.
I always have excellent service
2 March 2024
Reply from TCM Gourmet
Good morning Lucy. Thank you for your review. We hope you will come back to TCM Gourmet again. Best regards.
Reply from TCM Gourmet
Good morning Thierry. Thank you for your review. We hope you will come back to TCM Gourmet again. Best regards.
The package was broken
The package was broken. I wrote to them but I haven’t received any replay. I’am so disappointed. I would not recommend anyone to buy to sweden
26 February 2024
Reply from TCM Gourmet
Thank you for your comment Mattias, we do not understand the reason for your query, I consulted customer service and I remember that I do not have any email regarding it. Please contact customer service at info@gourmetencasa-tcm.com so they can help you. All the best.
Five Stars And more
24 February 2024
Reply from TCM Gourmet
Thank you for your review, we are glad you had a good experience with us. Enjoy your products. All the best.
Reply from TCM Gourmet
Many thanks for your review Anthony, we are glad you had a good experience with us. Enjoy your products. Regards.
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