GoTrusted has major issues with Android phones such as those using the latest OS. When trying to use it in my Google Pixel 5A, it literally crashes it. Also, when connecting with my new HP laptop to s... See more
Company replied
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See what reviewers are saying
I'm using GoTrusted VPN mainly in China in order to get access to blocked facebook / google services. The connections overall were good but very often it dropped me out. I know it's unfair to blame... See more
I had trouble to connect my iPhone using GoTrusted VPN when I was in China. The technical staff was very helpful to answer my concerns. She provided me with four different servers in addition to what... See more
Go trusted VPN worked well for me, main use was in China. Over four months of continuous use whilst traveling all over China go trusted worked approximately 90% of the time, main area of performance... See more
Company details
Written by the company
GoTrusted is the Original Strong SSL encrypted VPN service, in business since 2005. GoTrusted turns any public free WiFi hotspot into an encrypted and firewalled hotspot for your computer or device. Browse in private, unblock websites, view video from your home country, send and receive email, and use social media securely when on GoTrusted. Unlike other 'ad-based' privacy or proxy software, GoTrusted's VPN service network is fast without privacy compromising ads. GoTrusted is easy to use on all your devices. With GoTrusted, know your privacy is always protected wherever you connect.
Contact info
900 SE Ocean Blvd. Suite 232-D, 34994, Stuart, United States
- 305-437-7620
- support@gotrusted.com
- gotrusted.com
Great help
Without your service it would have been impossible for me to work on-line in China.
4 August 2016
Unprompted review
lost connection
I am currently in China where all Western Expats use a VPN service. I opted for their services because of cost You get what you pay for sometimes. I dropped the service because it would not connect or slow connect then drop out after a few minutes This made it impossible to watch YouTube. The service might have been better before windows 10 maybe that is part of the problem. Oddly enough Betternet free works great on my S6
2 August 2016
Unprompted review
Excellent product
Does exactly what you expect it to do. Sure is nice to be able to use Gmail and such overseas.
28 July 2016
Unprompted review
Good but could be better.
It works great when it's really working. Often, however, it drops out after a short time, which is frustrating. So it is a very helpful tool, when it works.
25 July 2016
Unprompted review
Great for China trip
Signed up for gotrusted for a recent trip to China. Worked great so long as I had a decent wifi connection. Would definitely use again.
25 July 2016
Unprompted review
No Cancellation button
I have not used for over 2 years yet I could not cancel it , the only way was by cancelling my credit card because Gotrusred kept charging me every month.
18 July 2016
Unprompted review
Reply from GoTrusted
Hi, We're sorry you had an issue canceling the service, but the cancel option has always been on our Support page of our website. Or you can just email us any time to cancel. We cancel immediately when we receive communication to do so... always have.
Best,
The GoTrusted Team
It's OK
We signed up for GoTrusted in preparation for our last trip to China. While in China, it worked well. In the time since returning, I have tried to use it while on vacation or anytime accessing WiFi away from home. It is always hit or miss and frequently drops off. I will not be renewing.
16 July 2016
Unprompted review
Always worked
Unlike other services I have tried it was always easy to use and connections were never a problem.
6 July 2016
Unprompted review
Go Trusted not to be trusted.
I had very poor service in China. It worked on my iPhone but only minimally on my Macbook Air--the device I needed it the most. When I returned from China and tried to contact them for support, I was given not an option to get customer service support. I ended up canceling the service due to frustration of NOT being able to talk with someone (they don't offer phone support). If this company is serious about keeping customers, they should offer real person-person support.
5 July 2016
Unprompted review
We used it when travelling in Southeast Asia and it worked most of the time
We used it mainly in China.
1 July 2016
Unprompted review
VPN disconnects too often
The VPN worked fine, but it disconnects too often. It was too usual that I looked and saw that the VPN had silently dropped and I was navigating in the open again.
25 June 2016
Unprompted review
Wastting a lot of precious time
Had subscribed for more than a year. It really irks me trying to spend 15 to 20 minutues conneting to Go Trust via Asia or other sites. In the end, I have to call it quits and find VPN express faster and more conveneint.
13 June 2016
Unprompted review
very trustworthy
didnt get what i wanted or didnt have much a use for it because of circumstances, but the support and company is legitimate.
8 June 2016
Unprompted review
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