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Rated 5 out of 5 stars

I relied on GoToVan to arrange my international move after 32 years of living in London. The task was more demanding and stressful than anticipated. Domingo, the director of GotoVan, made every e... See more

Rated 5 out of 5 stars

Domingo, Andrei, and team were exceptional. Super helpful and friendly. Moving countries might be a stressful time but the Gotovan team assisted us in each step on our move from London to Madrid. C... See more

Company replied

Rated 5 out of 5 stars

Gotovan team assisted me in each steps on my move London to Asturias, always with professionalism and friendly trate.Great Service, my things arrived perfectly but little delayed. I was say Thank you... See more

Company replied

Rated 5 out of 5 stars

The whole process was as smooth and flawless as you want it to be. Communication with Domingo was great and he responded quickly to any questions I had. I was told in advance about pick up and deliver... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Logistics Service

Written by the company

GotoVan is a leading courier services company that has been serving the transportation needs of individuals and businesses for the past 4 years. We specialize in the safe and efficient delivery of packages and provide reliable removal services across the United Kingdom, Spain, Portugal, France, Balearic Islands and Canary Island. Our team of experienced and professional drivers is committed to providing a seamless experience, ensuring that your packages and belongings are delivered on time and in perfect condition. Whether you're looking to transport small packages, large items or require a full removal service, GotoVan has got you covered. At GotoVan, we understand that time is of the essence, and that's why we pride ourselves on our quick and efficient service. Our commitment to providing exceptional customer service, combined with our extensive knowledge of the transportation industry, has helped us become the go-to courier services company for individuals and businesses alike. Trust GotoVan for all your transportation needs and experience the difference that quality service can make.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

GoToVan’s extra mile effort included in the price.

I relied on GoToVan to arrange my international move after 32 years of living in London. The task was more demanding and stressful than anticipated.
Domingo, the director of GotoVan, made every effort to make it easier. He and his team were very kind, professional and well prepared to go the required extra mile to make it smooth. They succeeded with a good planning and timely execution.
I received all the package in good state on the other side of the Channel and Alps.
Thanks, Domingo

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Despite some delays in delivery, the staff was incredibly friendly, communicative and reassuring. Everything arrived safely.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Epic company

Epic company
Epic work
Epic driver Zsolt
Trustworthy and reliable
10/10
Bravo!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

The whole process was as smooth and flawless as you want it to be. Communication with Domingo was great and he responded quickly to any questions I had. I was told in advance about pick up and delivery times, and the team was really helpful with the customs process and documentation. Really fast delivery, just three days from pick-up, but I guess it would vary depending on the route. All in all, I highly recommend the company and it's services

19 November 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi there,

Thank you for such a thoughtful review! We're really glad everything went smoothly and that you felt supported throughout the process—from communication to customs. It means a lot to us that you'd recommend our service. We’ll be here whenever you need us again!

Best regards,
The Gotovan Team

Rated 5 out of 5 stars

GotoVan and relax

Transporting with GotoVan has been a very good experience. In my case, there was a lot to organise, not just a simple move: collecting two old bicycles, packing them up to protect them well, preparing the paperwork and customs formalities, and getting to the destination. Everything was perfect. Excellent communication from the very beginning with Domingo and his team. Many thanks, and I hope for another opportunity to use their services.

19 November 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi Xavier,

Thanks a lot for sharing your experience! We're really happy to hear everything went smoothly, especially with such a detailed and unique shipment. It was a pleasure helping you get everything sorted from start to finish. We’ll be here whenever the next opportunity comes around!

All the best,
The Gotovan Team

Rated 5 out of 5 stars

Great Service

Great Service, great price, Luis always reply to all your queries with a smile . Thank you!

19 November 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi there,

Thank you so much for your kind words! We're glad you had a positive experience and that Juan Luis was there to support you every step of the way. We’ll make sure he sees your message!

All the best,
The Gotovan Team

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this moving company! Domingo and the whole team were incredibly helpful and professional throughout the entire process. Everything arrived from London to Madrid in perfect condition and much faster than expected. Highly recommended!

20 October 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi Cristobal,

Thanks a lot for your message! We're really glad everything went so well with your move. It was a pleasure helping you get your things from London to Madrid smoothly—and ahead of schedule! We're here whenever you need us again.

All the best,
The Gotovan Team

Rated 5 out of 5 stars

Guarantied recommendation

The guys are super helpful! I was so worried about moving my boxes from UK to Spain and they saved me all the headaches. Very recommended.

19 September 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi Noelia,

So glad we could take that stress off your shoulders! Thanks a ton for your trust and for the lovely recommendation. We're here whenever you need us again 😊

Best,
The Team

Rated 5 out of 5 stars

Gotovan team assisted me in each steps…

Gotovan team assisted me in each steps on my move London to Asturias, always with professionalism and friendly trate.Great Service, my things arrived perfectly but little delayed. I was say Thank you so much to Augusto, Willy and specifically to Domingo.
Couldn’t recommend!

12 September 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi Laura,

Thanks so much for your kind message! We’re really happy to hear the team was there for you every step of the way. We’ll pass your thanks on to Augusto, Willy and of course, Domingo. Delighted everything arrived safely — and we’ll keep working to make timing even better next time!

All the best,
The Gotovan Team

Rated 2 out of 5 stars

No lo volvería a usar

Domingo fue amable y colaborador durante el proceso. Habíamos acordado las fechas con más de dos meses de antelación. Sin embargo, apenas una semana antes de la mudanza cambió tanto las fechas como las condiciones: en lugar del camión que habíamos contratado, apareció con una furgoneta. Esto generó mucho estrés y preocupación, especialmente tratándose de una mudanza internacional. Para entonces, ya habíamos comprado los billetes de avión, así que no pudimos estar presentes para recibir nuestras pertenencias como estaba previsto y tuvimos que pedir a otra gente que recepcionara y ayudara a descargar a la conductora que iba sola todas nuestras cosas. Al final, todo llegó en buen estado, pero debido a la falta de fiabilidad, no volvería a trabajar con él.
Our experience was not entirely good. Domingo was friendly and cooperative during the process, and we had agreed on the dates more than two months in advance. However, just one week before the move he changed both the dates and the conditions: instead of the truck we had hired, he showed up with only a big van. This caused a lot of stress and worry, especially considering it was an international move. By then, we had already purchased our plane tickets, so we couldn’t be there to receive our belongings as planned, and we had to ask other people to step in and help unload everything with the driver, who was on her own.

In the end, everything did arrive in good condition, but due to the lack of reliability, I would not work with him again.

27 June 2025
Unprompted review
Gotovan logo

Reply from Gotovan

Hi there,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t fully meet your expectations. While we’re glad your belongings arrived safely and that you felt supported throughout much of the process, we understand how frustrating last-minute changes can be—especially during something as important as an international move.

Sometimes, logistical adjustments become necessary due to factors outside our control, but we always aim to communicate these as clearly and promptly as possible. That said, we take your comments seriously and will use them to review how we manage changes and improve communication moving forward.

We truly appreciate the trust you placed in us, and while we're sorry to hear you wouldn’t use our service again, we remain committed to learning from every experience.

Wishing you all the best,
The Gotovan Team

Rated 5 out of 5 stars

Totally recommend Gotovan

Totally recommend Gotovan! After 8 years in London, I moved back to Madrid and I was very stressed with barely any time to sort things out. Domingo was amazing, really helpful and friendly, always picked up the phone when I had questions and gave me all the advice I needed. All my stuff arrived just a few days later in perfect conditions.

Thanks a lot to the whole team!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I want to recommend the service of Gotovan for removals. I was very stress with moving my things back to Spain from UK-after 10 years I had a lot of things to move. Domingo was wonderful, answering my doubts about the paperwork and providing advise on how to pack things etc. They made the process easy and all my things arrived well. Strongly recommend their service.

25 May 2025
Unprompted review

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