I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchas... See more
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See what reviewers are saying
This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and... See more
I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like,... See more
Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept bot... See more
Company replied
Company details
Information provided by various external sources
Backed by U.S. Support and Distribution. Allow Got It Wholesale to be your one-stop shop for quality, cast aluminum mailboxes, stunning street lights, decorative street signs, and beautifully distinctive yard lamps, as well as all of your energy-saving LED lighting needs. Our knowledgeable and dedicated team is here to help you create a cost-efficient residential or commercial package that perfectly suits your project, no matter the size.
Contact info
95762, El Dorado Hills, United States
- (866) 390-5227
- customercare@gotitwholesale.com
- gotitwholesale.com
4.1
Great
91 reviews
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Great product! Fast delivery!
house numbers I ordered are perfect, high quality all the way around, size, shape, solid Brass! great price I am very happy with the service and fast delivery. will order again from this sight
5 May 2020
Unprompted review
Reply from GotItWholesale
Thank you so much for taking the time to leave us a review! We're glad to hear you had a great experience and look forward to continuing to provide excellent service in the future.
Have a great day!
- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Sales rep (Rebecca) was a joy to work…
Sales rep (Rebecca) was a joy to work with .... You are very fortunate to have her as a colleague....
1 May 2020
Unprompted review
Reply from GotItWholesale
Thank you so much for your review! We are happy to hear Rebecca wowed you with her service. We strive to provide an excellent experience for all our customers and we'll be sure to pass your kind words along to Rebecca and her manager.
Have a wonderful day!
- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Excellent service!!
17 April 2020
Unprompted review
Reply from GotItWholesale
Thank you for taking the time to share your review! We’re glad to hear you received excellent service. That is always our top priority.
- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Incorrect item sent
The item we received was not the item we ordered. The customer service team had the correct item sent to us in a very timely manner. We were very satisfied with the product and the customer service.
10 April 2020
Unprompted review
Reply from GotItWholesale
We're glad to hear we were able to wow you with our service! That is always our #1 priority!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Reply from GotItWholesale
Thank you for taking the time to share your experience! We really appreciate it!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
SLOW GETTING PART
SLOW GETTING PART , RECEIVED PART DIDN'T WORK THE EYE WAS BAD '
3 March 2020
Unprompted review
Reply from GotItWholesale
Darrell,
We are sorry to hear we left you with a poor experience in relation to your order.
Our typical lead time for the product you ordered is 2-4 business days and we absolutely failed to deliver on that. We will continue to work to improve the experience moving forward.
In regards to your product issue, we have a dedicated Customer Relations team in-house who would be happy to assist with getting your issue resolved. I will be forwarding your information for immediate follow up.
Let us know if you have any additional questions or needs!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Shipment was misshipped shipped all one…
Shipment was misshipped shipped all one number versus the order for multiple numbers. Returned and correction was made
25 February 2020
Unprompted review
Reply from GotItWholesale
William,
We are very sorry about the mixup and are glad we were able to get the issue taken care of for you.
If you have any additional needs, don't hesitate to reach out any time.
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Great company
19 February 2020
Unprompted review
Reply from GotItWholesale
This review made our day! We hope we made yours too!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Great customer service
Great customer service! This company is on it! They are very responsive and customer friendly!
8 January 2020
Unprompted review
Reply from GotItWholesale
We're glad to hear we were able to wow you with our service! That is always our #1 priority!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
I was very pleased with the light pole…
I was very pleased with the light pole I ordered. I had a hard time threading it in and I had to shave the threads off the other side but it looked good when all said and done.
16 December 2019
Unprompted review
Reply from GotItWholesale
Thank you for taking the time to share your experience! We really appreciate it!
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com
Courteous
Courteous, professional, helpful in every way. Products well made and delivery was great. Everyone involved in this transaction I rate them with 5 stars. Keep up the good work!!!
22 September 2019
Unprompted review
Great post-will likely need an installer who can handle modifications.
The mailbox we ordered is really good quality and very beautiful. It was a little tricky to install. My husband had to make a few modifications. The base of the pole is smaller around than the plate on top of the mounting fork. The plate on top of the mounting fork sticks out from underneath the base. So he didn't use the fork at all, he just bolted the post directly to the cement. It doesn't come with a mount for the actual mailbox. So he had to make one out of wood. It does not come with any post for cementing into the ground. The provided post is fine for pushing into dirt or lawn. And it works for bolting directly into already laid concrete--which is what he had to do. Bolting into the already laid concrete required my husband to purchase a masonry bit and concrete bolts. A hammer drill is also necessary--but he already had one of those. If you've got someone who is capable of working around those issues, it's a great post. Very sturdy and pretty.
9 July 2019
Unprompted review
Your website is extremely misleading…
Your website is extremely misleading about the products available and shipping times. Customer service is variable. I finally got a product but it was my 3rd choice because you don't have what is listed on the website.
9 June 2019
Unprompted review
Reply from GotItWholesale
Jaya,
Thank you for taking the time to share your candid feedback. We always appreciate opportunities to improve our customers' experiences.
We are sorry to hear your experience was not satisfactory but hope the alternate mailbox you ended up purchasing meets your needs.
Our team strives to keep listed products stocked and available for purchase but does run into situations such as what you experienced on rare occasions. In the case of the products you were interested in, the manufacturer (Knobloch) sends periodic fulfillment shipments from Germany to our warehouse in the United States which can take weeks to reach us. Once they are in stock, they usually ship in 2 to 4 days.
If you have any additional questions or comments. You can call us at 866.390.5227 or email us at customercare@gotitwholesale.com and one of our qualified Account Managers will be happy to help.
GotItWholesale.com | Customer Care Team
My order arrived promptly and was…
My order arrived promptly and was exactly what I ordered. The mailbox was heavy, secure and a good deal for price paid
13 May 2019
Unprompted review
Poor support from customer relations
Poor support from customer relations. Problem with product sent. Head person failed to return e-mail or return phone request.
3 April 2019
Unprompted review
Reply from GotItWholesale
James,
Thank you for taking the time to share your candid feedback. We always appreciate opportunities to improve our customers' experiences.
We are sorry to hear your experience was less than satisfactory. Our team strives to ensure each of our customers are assisted with the utmost care and respect.
It appears our customer relations team has been in contact with you and is working to rectify your situation at this time.
If you have any future needs, you can call us at 866.390.5227 or email us at customercare@gotitwholesale.com and one of our qualified Account Managers will be happy to help.
GotItWholesale.com | Customer Care Team
FIRST POST FOR MAILBOX ARRIVED BROKEN
FIRST POST FOR MAILBOX ARRIVED BROKEN. HAD TO WAIT FOR RESHIPPING OF ANOTHER ONE.
27 March 2019
Unprompted review
Reply from GotItWholesale
Nancy,
Thank you for taking the time to share your experience with us. We're always striving to improve our customers' experiences and appreciate all of the feedback we get.
We are sorry to hear that your first delivery contained a broken product, but hope the replacement has met or exceeded your expectations.
If you have any future needs, let us know. We're always happy to help.
GotItWholesale.com | Customer Care Team
Fast courteous
Fast courteous on-phone ordering. Nice quality product. Website ordering did not work, but phone experience was very good. Delivery was within days.
8 March 2019
Unprompted review
Reply from GotItWholesale
Robert,
Thank you for your review! We apologize for the difficulties on the website, but are glad to hear you had a great experience with Jesús! We're also happy to know you love the product.
If you have any future needs, let us know. We're always happy to help.
GotItWholesale.com | Customer Care Team
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