This is not GothRider (Not Official Official Review Site) Reviews 26

TrustScore 4.5 out of 5

4.4

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Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

This is not the official GothRider review site. Trust Pilot has been taking multiple brands in hostage for years. They are abusing from their authority online and using trademark usage without consent from the owner.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great Coffee

love the coffee!!...been ordering it for years and will continue to order it!!..love the mugs.,.,.love the tee shirts.,.,.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Best price/quality coffee

Best price/quality coffee. Im only drinking those since 5 year and.Im not disapointed.

Those flavour blend are tastefull !

Trust me and try the Gazoline blend

27 September 2025
Unprompted review
Rated 1 out of 5 stars

been trying to get a refund

I've been trying to get a refund on a 100$+ order and they have been radio silent it's not shipped by their own admission and yet no one will reply to my emails it's infuriating.

26 April 2024
Unprompted review
This is not GothRider (Not Official Official Review Site) logo

Reply from This is not GothRider (Not Official Official Review Site)

Thanks Alexander, seems that the order is stuck in production because you haven't left a name for the personalized mug. Please contact support or via messenger, they will take care of it asap.

Rated 1 out of 5 stars

Goth Rider Coffee one pissed off vustomer

I purchased the Goth Rider Coffee Gasoline in the K Cups the coffee was great but the service was not the pods are total garbage the coffee is full of grains when contacted them about it I wasn’t offered a refund of not even a discount I will never buy there products again

Sign one pissed off customer

23 March 2024
Unprompted review
Rated 1 out of 5 stars

I am NOT impersonating myself

Well, Gothrider has reached a new low, refusing to look at the name on the customer credit card which paid for their merchandise. Rather than accept that I placed a Christmas order for my husband using my daughter's e-mail (although paying with my credit card - name on) they are now saying that I am in fact impersonating myself in writing a negative review of their service and company in general. My review is based on my experiences with them over more than a month. The merchandise is not only disappointing as it isn't as pictured, but their customer service is reprehensible. Again, embarrassing that a Canadian company is so reckless with the people who wish to support them. I hope no one else is treated the way I have been. This company does not deserve your business.

5 November 2023
Unprompted review
Rated 1 out of 5 stars

Great Product BUT customer support needs work

This company has great products, great tasting coffee but the customer support team is shocking. Ive been a customer for a couple of years and things go wrong but as a customer I shouldn't have to chase across 3 different media channels and wait 7 days to get an update on where my order is after already waiting 3 weeks for it to be shipped. Communication needs to get better please guys c'mon!

21 April 2023
Unprompted review
This is not GothRider (Not Official Official Review Site) logo

Reply from This is not GothRider (Not Official Official Review Site)

Hey Dean, thanks for reaching out. We have a pretty rough month with unexpected and out of our control production issues. We have been working as hell to fix that and we are almost there. Most of the delayed orders will be shipped out next week and beginning of May we will be back as normal schedule. Shit happens. Also We have been quite transparent about the situation and even our founder shared a video explaining the source of the problem and the issue. I understand how frustrated it is, but for us also since we like to be on the top of everything.

Rated 5 out of 5 stars

Love this company

Love this company . fast service.great coffee and they product or great too .I would love for everyone I know to buy off of Gothrider !!!

14 December 2021
Unprompted review
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Reply from This is not GothRider (Not Official Official Review Site)

Thanks a lot Cheryl! We highly appreciate you.

Rated 5 out of 5 stars

The best

This is the most tastefull coffee I'd ever bought. And the cafeine kicks in like a monster. Keeping you awake all fay long

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Gothrider review A+

Great communication, fast shipping and great products!

26 September 2020
Unprompted review
This is not GothRider (Not Official Official Review Site) logo

Reply from This is not GothRider (Not Official Official Review Site)

Thanks a lot Jean-Philippe, really appreciate

Rated 1 out of 5 stars

Worst ever shopping experience

Worst ever shopping experience. In september i ordered 2 sweatshirt with Christmas decor and was told 8-10 days delivery. ..... we are now mid January. I have contacted them several times demanding a date for delivery or my money back Every time same answer: I have forwarded you query to our packaging department. My last mail to the VERY UNRELIABLE COMPANY was just before Christmas: if i didn't receive my order before December 23 i would have my money back (again) I got an answer offering me a $25 discount on my next order. THAT IS TAKING THE P....

NEVER BUY ANYTHING FROM THAT 'COMPANY'!!!!!!!!!

16 January 2018
Unprompted review
Rated 1 out of 5 stars

Ordered 3 items for a xmas present

Ordered 3 items for a xmas present. This was done on the 2nd of november - and i still have not recieved anything.
I have asked for track&trace every week since, and now it is the 12th of december, still no package.
Everytime they come back with the same answer : We have sent your request to our shipping center.
No other reactions and i never heard anything from the shipping center :(

12 December 2017
Unprompted review
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