one pair of paints was fine, but the t shirt is garbage material. very fake feel, and the other pants were uncomfortably small. The lack of any real return option is baffling is NOT a service to the c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shopping here is always easy and I know I’ll ALWAYS find something I love! I’ve bought a few pieces already and I get compliments on them every time I wear them. I just bought a new dress from the fal... See more
Absolutely terrible experience. Poorly made clothing that comes up extremely small. The customer service is abysmal and trying to get a refund and return the item has been so stressful. I am still t... See more
First time purchase. Easy website to maneuver is essential for a return to purchase. The top most importance to complete customer satisfaction is the quality of product, how it stands up in the wash,... See more
Company details
Written by the company
At Goth N' Rock, we are passionate about offering bold, alternative fashion for both men and women. Our collections feature a wide array of gothic and rock-inspired clothing, from jackets and dresses to footwear and accessories, including chokers, rings, and bags. Each item is carefully curated to represent edgy, rebellious styles that allow individuals to express their unique personalities. We also frequently offer sales, making our distinctive apparel accessible to everyone who wants to embrace their dark aesthetic.
Contact info
Lithuania
- support@gothnrock.com
- gothnrock.com
Breach of guidelines
Goth N' Rock 555 Montgomery Street, San Francisco, CA 94111 But Sent frm China
the garment was made with poor material and looks nothing like the pic! Cheap & nasty looking! No point asking for my money as it was a sale item & they only give store credit.
This is what they profess to say about themselves which is not entirely exact with this item!
BEHIND THE SCENES
At Goth n' Rock, every piece tells a story. We hunt for underground treasures, scout bold new designs, and carefully select each item to ensure it meets our standards of style and quality. From textures and details to stitching and hardware, nothing is overlooked. Each collection is crafted to capture the alternative spirit-rebellion, individuality, and fearless attitude. When you shop with us, you're stepping behind the curtain into a world where creativity runs wild, and the night never ends.
Website was easy to navigate and the…
Website was easy to navigate and the advertising of the clothes had me sold. I can’t wait to post pics of my items once they arrive. Stay tuned…
Great gear and awesome prices
Great gear and awesome prices. I got a great deal on my coat.
I am a regular customer and I’ve always…
I am a regular customer and I’ve always found the customer service to be excellent and professional. The garments always arrive in very good condition and look amazing. I receive lots of compliments on wearing them and I highly recommend the company.
Great fit in everything I've tried
Clothes are marvelous. Also true to size which is great, and I love the fit of the petite size clothes since it's not always easy to find close-fitting sizes in clothes. They fit as pictured.Shipping to Europe is perfect.
Very Creditable
The brand does a great job with its website layout and suggestions, as well as its great deals! It's a very trustable brand with great quality.
Sad to hear yall are closing down
Sad to hear yall are closing down! Thank you for holding it down for those of us who are patrons of the dark and heavy arts. YOU SHALL NEVER DIE!!!
I love the uniqueness of the Shirts &…
I love the uniqueness of the Shirts & jewelry.
Goth n Rock…..ROCKS!
I purchased from Goth n Rock before, and I love their clothing!
I fined that things I've ordered have…
I fined that things I've ordered have come to me as a very good quality and glad to wear them
Daylight robbery
Ordered jeans, paid for expedited delivery and nothing has arrived 6 months later despite me chasing them every few weeks. Please don’t give your money to these thieves!
They are scammers
They are scammers, did not want to exchange my jacket, I ordered wrong size, mislead by their size chart which is not correct, wanted to exchange for a smaller size and they did not allow. They said all items are on sale so no exchange or return. They never stated on the site that the items are not exchangeable.
the discounts and offers were great
the discounts and offers were great, clothes are awesome as well
❌ Total Scam
❌ Total Scam: Fake Refunds, Missing Items, and Plastic QualityRating: ⭐☆☆☆☆ (1/5 Stars)The Review:Do not trust this company. They are running a complete scam. I placed a large order, and it has been an absolute nightmare from start to finish.First, they allowed me to purchase and pay for items that weren't even in stock. I have been waiting weeks for a refund on those missing pieces, but they completely lied about processing the money. They even stooped so low as to lie directly to PayPal during the dispute process, fighting my claims even though I have concrete email proof from their own support team admitting they couldn't ship the items.As for the items that did actually arrive? Complete garbage. They are incredibly undersized—not even close to standard measurements—and the material quality is shockingly poor. It feels like cheap, flimsy plastic fast-fashion, nothing like the photos.They will take your money, skip shipping half your order, lie about refunds, and fight your PayPal claims. Avoid Goth N Rock at all costs!
I am horrified and so angry with this…
I am horrified and so angry with this shabby company. My clothing arrived & I thought it was the incorrect item as it did not look at all like it was displayed. I emailed & they told me I’d be better keeping the dress, order another outfit and they would give me 40% off!! Now why would I do that. It took me about 10 days of back & forth emails for them to then say that I wasn’t entitled to a furring as it was a sale item…which was still £50! I understand this is a policy but the only reason I wanted a refund was because it was nothing like the website image. They didn’t respond to my final email and still have my money. I will never buy from them again.
Excellent clothing
Excellent clothing, very chic and stylish. Can’t wait for my new set!
Instagram Ad that was actually worth clicking
The website was really easy to navigate and the post purchase offer was really sweet.
Finally, an Instagram ad that was worth clicking on!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
