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Göteborg Energi är ett energibolag som ägs av Göteborgs Stad. Det innebär att vi arbetar för alla göteborgare och med hela staden. Vi tycker det ska vara enkelt och tryggt att välja ett långsiktigt och prisvärt elavtal. Därför har vi certifierat oss med Schysst elhandel. Förutom att leverera och utveckla nya lösningar inom energi och stadsfiber för boende, företag och transporter, jobbar vi också för ett större mål – ett hållbart Göteborg.
Göteborg, Sweden
1.6
59 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I had a good experience with them untill I moved, that's when the bills that use to be automatically paid began to be half automated and half manual...its a scam to pay like this anyway, 2 or 3 different bills? Why?
Anyway 0 communication, 0 support..
I used to pay this company for elnät, they call one day and offer a good deal on Elhandel.
I pay my bills (Elnät included) using E-Faktura, but they charge these two cases separately and didn't send me any E faktura for the Elhandel or to my email or mail. Instead I got a BetalningsPåminnelse by post few days after the first of the month and was charged extra due to "missing payment". It's not much money to worry about but they did ruin my mood, so enjoy the 1-star review
This company is looting people. They are the one and only electricity grid provider in Gothenburg run by the municipality.
I have been using them for the last 4 years and missed to pay invoices on time twice in the last 4 months - once in May and once in Sep.
I paid the invoices 23 days later in both the instances.
Instead of sending a 60kr reminder fee, they send it straight to InKasso for 180kr for 23 days delay.
They don't even remove the fee on a goodwill gesture.
In my case, I have been out of the country for personal emergencies for over a month which is the reason to miss the payment. Paid as soon as I'm back
Just awful. I repeat awful. Don't respond to anything. Send incorrect bills and then forward them to debt collection agencies. They take no responsibility for there mistakes. Stay away from them and go for another energy provider if you live in Gothenburg.
They had no sympathy for not being able to pick up the bills in time at my mother's flat after she passed away. Kept talking about sending the bills to Inkasso if they were not dealt with in time (bank process time is two weeks on death)...
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