GOT BAG Reviews 

1,172
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I ordered a bag on their website 2 weeks ago. No bag, no cash anymore and no communication from their customer service (chat OR EMAIL). I never thought about experienting such a bad experience ! I... See more

Rated 5 out of 5 stars

I already bought several times at GOT BAG (two backpacks, messenger bag, Tote bag, sunglasses,...) and i am fully convinced of the product quality, design and the positive environmental impact. I heav... See more

Rated 5 out of 5 stars

I bought two bags from got bag, one over a year ago and another one just recently. I’ve been very happy with both. The first one had a minor defect after a few months which didn’t impact the usabi... See more

Rated 5 out of 5 stars

I am absolutely thrilled with my GOT Bag Small! When I first saw it, I thought it would be quite compact, but surprisingly, it holds so much more than you'd initially expect. It's truly incredibly... See more

Company details

  1. Bags and Luggage Store

Written by the company

Uns alle vereint die Vision von einer plastikfreien Zukunft der Meere. Unser Ziel ist es, die Ozeane von einer erheblichen Abfallmenge zu befreien. So können wir zur Bewahrung der Artenvielfalt und Regenerierung des maritimen Ökosystems beitragen. Dafür kommen wir Tag für Tag in unserem Mainzer Office zusammen und stellen uns die Frage danach was anders laufen sollte.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 3% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,172)

490 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful bag from ocean waste

With quick shipping and delivery, I received my beautiful shoulder bag in record time. I'm so proud to carry a bag made from ocean cleanup materials. The zipper is a zip to use and the two inside pockets are great for holding my phone and keys. Thanks for all you do to make the world a cleaner place! <3

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordine non ancora arrivato

You should first verify that the item has been delivered, then ask for a review! Your website lists delivery for December 22nd, but as of today, December 28th, nothing has arrived yet... When and if my bag arrives, I'll leave my review!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I searched for a long time for a brand…

I searched for a long time for a brand that offers beautiful bags while also doing something good. I’m really happy that I discovered you. Keep up the great work — I already have quite a few of your bags in my collection.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing discovery

I´ve been looking long for a new backpack for my new office job but everything I could find was too hipstery or too classy. Finally I landed on a "corporate benefits" website, on which the Got Bag listed was. Since I´m a professional diver and a passionate human being about the seas and everything about them, it was love at first sight: I´m testing the backpack tomorrow for the first time but I already love it. I can´t wait to have it tested under the heavy swiss rain. I´m very happy to have found this amazing company and its project!

21 December 2025
Unprompted review
Rated 2 out of 5 stars

Big problems with delivery

Big problems with delivery. At first time DHL didn’t ring the bell. We were at home bit he went away. I modify the delivery instructions as : try to suond then live in the garden if we don’t answer. My wife saw by the windows the dhl driver didn’t ring the bell but launched the box. Super bad services! Say to them to learn from amazon!

15 December 2025
Unprompted review
Rated 3 out of 5 stars

The bag is totally boring

The bag is totally boring. You can get this at Target. It’s a crescent shape with embroidery top stitching. Like a school girl purse. Just a bag. Would i recommend it ? No sending what i wasted time waiting for back. The zippers are very nice. The adjustable strap is nice the size is nice the bag is very Vanilla

5 December 2025
Unprompted review
Rated 5 out of 5 stars

GOT BAG offers amazing quality and…

GOT BAG offers amazing quality and great customer support. I have bought a Backpack for myself last year and I love it. It is tough and well built. It's the first backpack that has survived a whole year and that looks just as new as the first day. I just bought a second one as a gift.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

It was very easy to order the bag

It was very easy to order the bag. The website was very clear and easy to handle, the product informations were very good with pictures on it, there was a video showing the product in action.
I love the philosophy of the brand, the material is protected from water and the bag has enough space for all the stuff I am always carrying with me. Thank you very much.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality, Smart Design, and Real Sustainability

I couldn’t be happier with my GOT BAG backpack. From the moment I unpacked it, it was clear that this product stands out in every way. The material feels incredibly sturdy yet lightweight, and the craftsmanship is excellent. Every seam, zipper, and strap is thoughtfully designed to handle daily use without showing wear.

What impresses me most is the balance between practicality and style. The backpack has a clean, modern look that works perfectly for work, travel, or everyday errands. The storage space is surprisingly generous, and the internal organization is exactly what you need: minimalistic, efficient, and intuitive. My laptop, documents, and small items fit perfectly without any unnecessary bulk.

The waterproof coating is a real game-changer. I’ve been out in rain several times already, and everything inside stayed completely dry. It gives me total peace of mind when I’m carrying important items.

And then there’s the sustainability aspect. Knowing that the backpack is made from recycled ocean-bound plastic adds a level of purpose that you simply don’t get with most products. It feels good investing in something that’s not only functional and durable but also contributes to cleaner oceans.

Overall, this backpack delivers on every promise: high-quality materials, practical features, long-lasting comfort, and a meaningful mission. I recommend it to anyone looking for a dependable, stylish, and sustainable backpack. An absolute 5-star product.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Good Bagpack

Good Bagpack. Its not my first and definitly not my last! The quality is strong and good

28 November 2025
Unprompted review
Rated 3 out of 5 stars

Good, not great.

I purchased the larger travel pack as an EDC work bag. I needed at least 25 liters of capacity for a “mobile office” to not only carry a laptop, but also files and documents in addition to personal items.
The bag is well built with solid construction. After a few weeks of use, my impression is that a design prototype was never field teated and it falls short on details that would make it a truly great pack.
It needs more internal and external pockets to make it a true EDC pack. Some connection points on the shoulder straps would also have been nice.

The only external pockets for quick access to EDC items are on the center front, making the bag top heavy.
The bottom compartment of the larger travel bag is a design fail. The placement of the compartment opening results in crease along the bottom quarter of the pack causing it to fall forward anytime it is not fully loaded. I ended up cutting down a cardboard box to create a stable base so the pack wasn’t constantly falling over whenever I put it down.
I believe I will get good use out of the bag, but it is frustrating that it misses out on details that would truly set it apart as an EDC workhorse.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great style

Great style, saving the environment and looking good at the same time. Customer service and deals are great.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I would give 6 stars

I would give 6 stars, if possible. Because the quality and beauty of the designs really impressed me.

I got the black Hip Bag and sand-coloured Moon Bag and both belong to my daily life now. I love to be able to choose either to carry more in the Hip Bag for daily errands or less in the Moon Bag for a night out.

The designs are simple, aesthetically pleasing and fit to almost every outfit.

I also appreciate the ethics behind the company and love that - with buying their products - I can support the environment instead of just taking away from it.

My No.1 for smaller bags now!!

10 October 2025
Unprompted review
Rated 1 out of 5 stars

There is no way to clean the product

There is no way to clean the product, normal-use stains after only a year will not go away by wiping or even washing in the washing machine, which makes the product unsustainable. This goes against their entire mission. The customer service so far seems disinterested in my inquiry. Seems like another green-washing brand.

1 August 2025
Unprompted review

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