Condescending, canned responses by customer service. I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label. I said, if t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They just raised there shipping to $20 a month Pro fee because I did 30 shipments in a month, lol With that said there platform is very easy to use but if you locked in to there Eco System, its ha... See more
Company replied
They suckered me back in. They approved my claim last time (although it took forever and me having to contact their offices directly), so I gave the a try again. 8 months later....here... See more
Company replied
like the convenience. dislike some of the features, getting stuck & trouble shooting
Company details
Written by the company
Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo
Written by the company
- Deliver by design — at every stage of ecommerce complexity.
- Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient app.
Best rates on the most carriers
Get the lowest cost on all the major carriers
Access over 85 carriers worldwide and best rates at each of them, including regional carriers others cannot provide.
Contact info
703 Market St, Suite 200, 94103, San Francisco, United States
- support@goshippo.com
- goshippo.com
3.6
Average
526 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
So easy for me to use this shipping…
So easy for me to use this shipping option. Cost is always less than traditional shipping methods.
21 January 2025
So glad that I found Shippo.
Shippo is great alternative for shipping. I've used it for several years now and I always save money when mailing packages. The website is very easy to navigate.
14 January 2025
I have and still love Shippo
I have and still love Shippo, I highly recommend! They offer such great prices and now monthly fee, and it’s so easy, whether it’s for your business and automated or manual personal purchases. You always save money and it’s always all options at once.
10 January 2025
Very satisfied with Shippo
Very satisfied with Shippo. Only (#1): Please stop changing website. Very difficult for me to navigate every time you change it. I just do understand why you take something simple and make it complicated.
(#2) Where is rates for USPS media mail?
Thank you,
Tatyana F.
23 January 2025
It's so much easier using Shippo than…
It's so much easier using Shippo than looking at all the different carrier for their pricing. Shippo saves us money too.
20 December 2024
The Shippo app is so easy to use
The Shippo app is so easy to use, covers all the bases and allows me to create labels quickly and easily. It was very easy to use to send packages to APO boxes.
17 January 2025
Shippo has been a game-changer for our…
Shippo has been a game-changer for our small team, especially during the holiday season. It makes everything so much more efficient; we no longer have to waste time waiting in long lines. The ability to bulk export labels and streamline our workflow has been invaluable. The interface is intuitive and easy to use, and we love that we can adjust our plan based on our seasonal needs. Overall, it’s been an enormous help, and we couldn’t be happier!
23 January 2025
The product is always improving
The product is always improving. So easy to us. Always a positive experience
23 January 2025
Easy to use the app — shipping value
Easy to use the app. List your shipping details, then select the carrier of your choice.
13 January 2025
Easy and effective
Easy and effective. Use UPS 99% on shipments. Only thing I don’t like is lower cost for multi piece shipments like UPS offers on their software.
23 January 2025
Almost Still Great
It was great but recent changes to the website are a bit challenging.
6 January 2025
easy to use and the best rates
20 January 2025
Shippo is the best
Shippo is the best. I am a residential user in a rural area. I ship using the US postal service and UPS. The ease of the Shippo website, the accuracy of costs, the simple printing of labels at home, has really made my life easy. The capabilities of Shippo seem much more expansive that the small sliver I use, but I would encourage everyone to give Shippo a try.
21 January 2025
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