Gorilla Sports Sverige Reviews

100

•

4.5

Fitness Equipment Store

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Company details

Fitness Equipment Store

Written by the company

Gorilla Sports startades 2005 med målet att tillgängliggöra professionell träningsutrustning till priser som alla har råd med.

Contact info

BOX 7185, 10388, Stockholm, Sweden
info@gorillasports.se
gorillasports.se

4.5

Excellent

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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(100)

17 reviews in the last 12 months

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Mar 30, 2026

Back Lift Bench Hyperextension Foldable

I bought this and its awesome! even tho Im 195 cm and its ment for ppl who are 185cm it works great, you just need to place your toes to grip the outer foothold on the sides.
Coz otherwise the lenght is not enough for me if I should place my feet where they should be.

so buy a gear that fits your hight.

30 March 2026

Unprompted review

Reply from Gorilla Sports Sverige

Mar 30, 2026

Hi there,

Thank you so much for your awesome review! We’re really happy to hear that you’re enjoying the Back Lift Bench Hyperextension.

It’s great that you found a way to make it work for your height as well.

We truly appreciate you taking the time to share your experience and recommendation. If you ever have any questions or need assistance in the future, you’re always welcome to reach out to us.

Wishing you many great workouts ahead!

Kind regards,

Johanna
Gorilla Sports

Nov 11, 2025

Topp!

Very quick to respond to emails, with excellent service and a strong customer focus. Highly professional and a pleasure to deal with.

11 November 2025

Unprompted review

Reply from Gorilla Sports Sverige

Nov 11, 2025

Hi Jessica,

Thank you so much for your kind words! 🌟 It really means a lot to hear that you appreciate our service.

Wish you a fantastic day!

Kind regards,
Johanna
Customer Service

Nov 17, 2024

Great customer service

Great customer service - I had issues with missing item but the problem was resolved quickly and effortlessly.

13 November 2024

Unprompted review

Reply from Gorilla Sports Sverige

Nov 18, 2024

Hi!

Thank you so much for your kind review! We’re delighted to hear that you appreciated our customer service. Resolving your issues quickly and effortlessly is one of our top priorities, and it’s truly rewarding to know that we met your expectations.

Should you ever need assistance again or have any questions, please don’t hesitate to reach out. We’re always here to make sure you have the best experience possible with Gorilla Sports.

Thank you for your trust, and we look forward to assisting you again in the future!

Best regards,
Fabian & Gorilla Sports Customer Service

Jul 22, 2024

I made an order for a predefined set of…

I made an order for a predefined set of bar and weights.
First the warehouse guys forgot to pack and ship the set.
The set was packed in 3 packages.
None of the packages has arrived.
Two of the packages has returned say the delivery firm.
The third is supposed to be delivered sometime in the future.
I have contacted gorillasport several times and they say thats not their fault or problem and cant help.

22 July 2024

Unprompted review

Reply from Gorilla Sports Sverige

Sep 4, 2024

Hi TL,

Thank you for taking the time to share your experience, and I’m truly sorry to hear about the issues you’ve faced with your order. It’s certainly frustrating when things don’t go as planned, especially with the delivery of multiple packages.

I understand that you’ve had difficulties with both the shipping and our customer service. This isn’t the level of service we aim to provide, and I apologize for the inconvenience this has caused you. I would like to look into this matter further to see how we can resolve it.

Could you please provide me with your order number and any additional details about your communications with us? This will help us investigate the issue more thoroughly and find a solution for you.

Thank you for your patience, and I look forward to resolving this for you.

Med vänlig hälsning,
Fabian
Gorilla Sports Kundtjänst

Apr 17, 2024

Great customer support and product quality

Great customer support, very responsive, taking initiatives and supporting me with the product delivery andnounting instructions! I bought the white pull up bar and some bands. Top quality pullup bar with easy installation!
10/10

17 April 2024

Unprompted review

Reply from Gorilla Sports Sverige

Sep 4, 2024

Hi,

Thank you so much for your fantastic review and the perfect rating! We’re thrilled to hear that you’re satisfied with both our customer support and the quality of the pull-up bar and bands.

We always aim to provide prompt and helpful assistance, so it’s great to know that our efforts made a positive impact on your experience. If you need any further assistance or have any more questions in the future, please feel free to reach out.

We look forward to serving you again!

Best regards,
Fabian
Gorilla Sports Customer Service

Sep 19, 2023

Awesome customer service!

Awesome customer service!

I bought some products which were damaged while being delivered. Instead trying to run from the responsibility and blame the delivery company, they were extremely kind and sent spare parts and also gave me a discount, trough the whole process they made sure to send me updates, which really made me feel appreciated and not forgotten. Awesome customer service!

19 September 2023

Unprompted review

Reply from Gorilla Sports Sverige

Updated Sep 4, 2024

Hi Frederik,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with our customer service, even when faced with delivery issues.

It’s great to know that our efforts to provide updates and resolve the situation to your satisfaction made a difference. Your feedback is incredibly valuable to us and motivates us to continue delivering the best service possible.

If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.

Best regards,
Fabian
Gorilla Sports Customer Service

Jul 10, 2015

Bad quality, bad customer service

I ordered gorilla sports weight plates and bench in 2014, which broke down within few months , when tried to contact gorilla sports , they never answered back to emails and their number is always closed. I have now forwarded this case further to ARN and konsumevirket and waiting for an answer as i paid a large amount for equipments.

10 July 2015

Unprompted review

Reply from Gorilla Sports Sverige

Nov 15, 2016

Dear Gurpreet Singh,

I would like to start to apologize.
As you know Gorilla Sports Sweden has changed owners and is now totally different.
As you can see on our facebook page (https://www.facebook.com/gorillasportssweden) our comments is now much more positive.
We also solved your issue with returning your payment.

We really hope that you can give us a new chance to demonstrate our new costumer service and quality in our products.

Please, never hesitate to contact us at info@gorillasports.se if you would have any questions pr comments.

Thank you for you patience.

Kindest Regards
Tom
Costumer Service
Gorilla Sports Sweden

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