Goose Creek Reviews 

I've bought candles from Goose Creek several times and like to give them as presents to friends and family. Everyone who gets them just loves them. They have a pleasant scent and are long lasting. I have a dozen of them waiting to give to friends, family and neighbors.
Keep up the good work Goose Creek!!!

I requested to cancel my order the same day I placed it because, immediately after my purchase, I received an email notifying customers of a data breach. As a first-time customer, I was concerned and emailed to cancel my order.

It took six days to receive a response, and that email only acknowledged my initial request to cancel and promised a follow-up that never came. It's now been over two weeks since the follow-up email; the candles have already been delivered, and I still haven't received any resolution.

I haven't experienced such poor customer service in a long time. Ignoring a customer's cancellation request and then failing to follow through with a solution is unacceptable.

8/4/26 Update
Ironically, I just received an email from Goose Creek saying if I haven't yet heard from a representative, to respond with my issue (again) or my ticket will be closed. This is the exact issue I described in my original complaint. I received an automated email stating that I should have already been helped, even though no one has actually contacted me or addressed my request.

Goose Creek Candles is the only place I get my Candles!
Excellant selection of wonderful scents! Their Candles burn for a long time filling my house up !
Customer service is Top Notch!

I have yet to light the candles, so I cannot speak to their scent when burned or their longevity. I can only go by what other candle purchasers have said. The wax tarts I bought smell wonderful. I use them in my bathroom. My only area for improvement is shipping. It took a long time for my order to arrive.

Wonderful products and very reasonable prices. Fast delivery & great packaging to protect your purchases.

Very happy with my purchases. The candles are wonderful. Everything was packed with care and very thorough.

Your candles are fantastic! I love all the different scents. So many to choose from. I'm a fan of the coconut pineapple amber kinda scents. Thank you for all you do!

I received my candles and Oil diffuser very timely. The scents are always wonderful. Not to mention I have a lot of choices.

Shopping for my candles on Goose Creek is very rewarding. I get my orders on time with no hesitation.They are a perfect company to order your candles from. The candles spell great. And they lasts a long time, they have a large variety of scents.

Great product and fast delivery my wife and I love goose creek candles!

They have an abundance of products.

Never had luck with these candles over the years. Most of them had no scent. Some had a light scent if it was beside you. Thinking the scent throw had been improved, I tried again. Same thing. I will not be ordering again.

I never received my order. I’ve never had these problems with Yankee candle. And then you sent text messages that my order was delivered even after you guys refunded my money. You really need to get your act together.

My mom and I love our candles. We love the scents and are sad when we run out. My dad is hard to please when it comes to scented candles and he doesn’t complain when we get Goose Creek. Thank you!

Little disappointed in time frame… but still love the product

I love love, love the candles, the smell everything about it thank you

Everything showed up as promised. Great prices

It took a long time to get them and then they don’t smell very good.