I bought a Neon Market Shopper Pannier for my bike. I’ve been looking for a funky water resistant pannier that has comfortable straps for wearing off the bike and this bag has been just right. I love... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good ordering ? Bad delivering , bad communication, bad customer care . It took over four weeks for the bag to arrive . I was given the wrong tracking details twice . Jacqui didn’t reply to half of my... See more
I bought two Monochrome bags from Goodordering a few months back and am amazed by how well-designed and versatile these are. They can be used as backpacks, pannier bags and tote bags. As a newbie to u... See more
These bags are very well made, and always attract comments. My children use them four days a week, and after a year, incredibly, they still look new. The rolltop was very handy for an unexpected visit... See more
Company details
Information provided by various external sources
We make functional tech ready, retro style cycling accessories. Our bags include multi-functional cycle panniers, backpacks & handlebar bags. We ship worldwide.
Contact info
United Kingdom
- goodordering.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well-designed products and amazing customer service
I bought two Monochrome bags from Goodordering a few months back and am amazed by how well-designed and versatile these are. They can be used as backpacks, pannier bags and tote bags. As a newbie to using pannier bags, I encountered some difficulties clipping them the right way to my bicycle rack and this caused one of the clips to snap. I emailed Jacqui about this and she kindly offered me useful instructions and even sent me a replacement clip free of charge. I would highly recommend this company for innovative, well-designed products and excellent service.
I ordered something but returned it but…
I ordered something but returned it but loved the experience overall. A very friendly bunch who are really interested in listening to feedback to improve on their product and service. Would buy again without hesitating as I know I'm dealing with good people with good intentions, doing good business.
Fantastic customer service
Loving my yellow rolltop
Absolutely loving my yellow rolltop backpack/pannier. It’s durable, really well made and fits so much in It. It was a tough choice between the red and black but I’m super happy with my final decision. Really recommend this company - great to deal with and beautifully made products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







