Goodnature - New Zealand Reviews 

528
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

This company has very poor details on their advertising I wanted the starter kit as shown . I should have read what was included In the end I had to buy three different times to get the starte... See more

Rated 5 out of 5 stars

I am very pleased with the results from my Goodnature A24 rat and stoat humane trap. The device was more versatile when mounted to a wooden frame, positioned where rats previously dug-up pot plant soi... See more

Rated 2 out of 5 stars

Range of possum lure (e.g. Larger 500g pouch) and traps have been reduced making servicing of thr traps now more expensive. Its very early in the life cycle of a product to be deprecating support fo... See more

Company replied

Rated 4 out of 5 stars

Well, it's not my experience, but a friend of mine who used to live not far from a creek in Brisbane Australia and he had a terrible time trying to get rid of all the vermin coming from the creek. He... See more

Company details

  1. Pest Control Service

Written by the company

We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.


Contact info

3.2

Average

TrustScore 3 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(528)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very versatile and caught rat in just two days

I am very pleased with the results from my Goodnature A24 rat and stoat humane trap. The device was more versatile when mounted to a wooden frame, positioned where rats previously dug-up pot plant soil and lured with whole chestnuts for bait. The device caught a feral rat after just two days and the visiting cat couldn't stop sniffing the carcass and licking its lips. I wouldn't hesitate to recommend it to you!

3 October 2022
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

This product did not perform at all from day one - only ants eating the bait. Complete waste of money and would not recommend this product. Unfortunately I purchased before I saw the Fair Go programme otherwise wouldn't have wasted my time effort and money. Not at all happy.

13 August 2022
Rated 1 out of 5 stars

No rodents killed since purchase.

No rodents killed since purchase.
We visually see mice and rats but have never killed one with the trap
Previously we were catching 7 mice in 7 days.
Really disappointed ☹️
Total waste of money.

9 August 2022
Goodnature - New Zealand logo

Reply from Goodnature - New Zealand

Hi there, there are a number of reasons that rats may not be being caught in the A24 such as competing food sources or location of the trap. I appreciate that you have looked at these and ensured everything is correct and are not seeing success and as per our email correspondence I have sent you a lure basket as the next step in attempting to resolve your issue - Thomas

Rated 2 out of 5 stars

My order payment was lost.I understand…

My order payment was lost.I understand that your promotion probably put more pressure on the team BUT,first I was told(after no arrival)that I hadn't paid.I checked,I had(including checking bank account was correct)THIS IS THE missing bit,a SORRY,or a simple"our bad"but no acknowledgment.Simple PR(Thomas)

19 September 2022
Goodnature - New Zealand logo

Reply from Goodnature - New Zealand

Hi Ralph, I apologise that your payment wasn't recorded correctly. This was the result of an issue outside of our control which we rectified in your case as soon as we were aware and have ensured that your order will be dispatched to you ASAP - Thomas

Rated 5 out of 5 stars

It worked well

It worked well. Mutually, I missed the cart so rang to ask how to buy the products. The phone was answered in a few seconds and I got the info I needed in just a few seconds more. Then the buying process was dead easy

20 September 2022
Rated 5 out of 5 stars

Easy

Was very quick and easy to make a purchase of items that I required

17 September 2022
Rated 5 out of 5 stars

Working straight away!

We instantly caught our first rat- within 8hrs of setting it. Love that we can go away & forget about the trap & it still works. 24/7! It's right on nesting season so very keen to reduce vermin numbers around here- will also lend it to our family in another suburb to try out. Have used a DOC back yard version for years but this will be permanently set. BRILLIANT system!

11 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look