GoodLife Home Loans Reviews 

427
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a VERY TRANSPARENT company. It's hard finding a company nowadays that actually does what they say. I'm always very skeptical of finance / loan companies because of the stigma of trying... See more

Company replied

Rated 4 out of 5 stars

Stephen Caruso was wonderful to work with. He was very patient with every question I ask and if I didn’t understand something, he would go over it with me again.

Company replied

Rated 5 out of 5 stars

I researched the best companies for reverse mortgages before choosing GoodLife. I have to say our experience surpassed your five star review status. Stephen Curuso was very helpful and communicated ev... See more

Company replied

Rated 5 out of 5 stars

This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Ch... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant

About GoodLife Home Loans

Written by the company

GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.

GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.

 


Contact info

4.8

Excellent

TrustScore 5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(427)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dave Schulte was a great person to work…

Dave Schulte was a great person to work with, he guided us through the entire process with great sucess. I highly recommend Dave you can trust what he tells you a man of great integrity.

2 December 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thank you for sharing this positive feedback, Jerry! We're so glad to hear the refinance process went smoothly and quickly for you and Kathy. You were in great hands with Dave Schulte as your loan officer. We appreciate your repeat business. Thank you for being awesome customers, once again! We wish you both the very best with your reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 1 out of 5 stars

I am a senior citizen age of 75 and…

I am a senior citizen age of 75 and widow, I faced the most terrible experience in the refinance of reverse mortgage service provided by the agent ( Jeanette Trudell ) California,
I hustle four months with her to complete the process, she was rude, unpolite, even had the courage to hang up the telephone on me three times when I tried to understand what she exactly want. I end up cancelling the refinance with Goodlife Home Loans, after I signed the final closing documents, because of her and the game she played by sticking in the final documents a term and a condition in the interest rate and the available
fund quite different than her proposal and against our will.
I believe the upper management of the company should monitor her practice, because she might used same tricks with other senior people and that will hurt company reputation.

1 December 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Dear Ms. Abdulla,

We are sorry you had this experience. We understand that your situation got very complicated and regret we missed the mark. Your experience serves as motivation for us to work harder each and every day.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Reverse Mortgages Made Understandable

Though reverse mortgages are unique and subject to counterintuitive rules, my broker was knowledgeable and professional. He and his assistant were very helpful through the entire process. I would recommend Dominic Rodriguez to any one contemplating a reverse mortgage.

1 December 2021
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Fred, thank you for sharing your positive experience. We appreciate your business! Your loan officer Dominick Rodriguez found it to be an absolute pleasure to work with you and Vincenza on your reverse mortgage. We're glad to hear the process went so well, and we wish you both the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Short and sweet of the whole…

Short and sweet of the whole experience. Working with Janette Heyl has been nothing short of professional and more than pleasant. Janette was more than patient with my lack of knowledge in reverse mortgages and took the time to explain all that I questioned, that is not an easy task with me.... she pulled it off. She is most honest and upfront. I've had less than pleasant dealings with other RM lenders at the same time working with Goodlife. Ms. Heyl stood out above and beyond other lender representatives.

1 December 2021
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thank you, Dennis! We appreciate you sharing how you received exceptional service from your loan officer Janette Heyl. She and all of us here at GoodLife were delighted to work with you. We're so glad to have helped you with a reverse mortgage. We wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte - GoodLife Home Loans

I had GoodLife Home Loans process my HECM Reverse Mortgage Loan. My Licensed Reverse Mortgage Specialist Dave Schulte was very helpful & knowledgable about answering all my questions & concerns about obtaining a Reverse Mortgage. GoodLife Home Loans Reverse Mortgage programs had many incentives that many of the other Reverse Mortgage Lenders. I would definitely recommend GoodLife Home Loans for anyone looking for a excellent Reverse Mortgage Lender.

30 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thanks for reviewing us, Paul! We're so glad to hear you had a positive experience. Your loan officer Dave Schulte was thankful to have worked with you on your reverse mortgage. He's looking forward to your next refinance with us! We appreciate your business and wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte was excellent to work with

Dave Schulte was instrumental in making my acquisition of a reverse mortgage a smooth and timely process. He is professional and dedicated to making the process as transparent and orderly as possible. From the very beginning he made sure I understood my options, and as we started the process he would inform me what I needed to do to the very end.

27 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Happy holidays and thank you for sharing your positive experience with your loan officer Dave Schulte! Our goal is to make it as fast and easy for our borrowers as possible, and we're glad to hear you received excellent service. We appreciate your business and wish you the very best with your reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte

Dave Schulte is timely and professional…He made my refi experience easy and Comfortable….He was always available when I had questions or concerns….. He is fantastic to work with

23 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thank you, Sarah, we're so happy to hear it! Your loan officer Dave Schulte appreciated the opportunity to help you refinance your reverse mortgage. We're glad the process went so smoothly. We enjoyed working with you and wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

David was easy to work with and kept me informed

David was easy to work with and kept me informed throughout the process. He actually contacted me to let me know that we could refinance again for a lower interest rate. Great experience

20 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Kathleen, this is wonderful news. We're so happy to hear it. Thanks for sharing your positive experience with your loan officer Dave Schulte. He and all of us at GoodLife appreciated the opportunity to help you refinance your reverse mortgage. Working with you was a pleasure. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Working with Dave on my refinance loan…

Working with Dave on my refinance loan was a pleasure! He explained the process thoroughly. He was courteous at all times. Because of his dedication I give him 5 stars.

19 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thanks, Gerald! We're so pleased to hear how well the reverse mortgage refinance process went for you. Dave Schulte, your loan officer, enjoyed working with you and your wife, as did your processor Bita Pargol. It was a true pleasure serving you both. We appreciate your business and wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Kathy was extremely knowledgeable and…

Kathy was extremely knowledgeable and helpful. I really appreciate her ability to communicate to us the process in such a timely manner.

16 November 2021
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Wonderful to hear, David, thanks for sharing your positive experience! With Kathy Roussel as your loan officer, we're not surprised to hear how well the reverse mortgage process went for you. Our goal is to make it as fast and easy as possible. We appreciate your business and wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

This was a smooth process

This was a smooth process. I really appreciate the job done by Mr. Rodriguez. Very timely and was in constant communication with us throughout this whole process.

16 November 2021
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Hi, Bobby. Thank you for being a loyal customer. Your loan officer Dominick Rodriguez appreciated the opportunity to help you refinance the reverse mortgage you had taken out with us. Our team found you to be just as easy to work with this second time around, and we appreciate your repeat business. We're so glad to help you get the most out of your reverse mortgage, and we continue to wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Professionalism

I have been very fortunate to have worked with Dave Schulte while renewing my Reverse Mortgage. He made himself available to me during the entire lending process.
Dave encouraged me to call him if I had any questions. If he was not 100 percent certain of the answer, he would contact the most knowledgeable person to get that answer and he called me either later that day or the first thing the next day. If Dave felt that person could give me a more complete answer to the question, he arranged for me to call that person directly.

That is professionalism.

I would be more than happy to recommend Dave Schulte and Goodlife.

Linda C. Arellano

15 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Fantastic, Linda, thank you for recommending us! Your loan officer Dave Schulte was delighted to work with you. We're so happy to hear how well the reverse mortgage refinance process went for you. We pride ourselves on our commitment to excellence in all we do for borrowers. We appreciate your business and wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I am so thankful that I found Izabella…

I am so thankful that I found Izabella at Good Life. I was involved with another company to refi my reverse but was having so many problems the deal was becoming a bad one for me. I found Izabella who not only took over and quickly resolved all the issues, but actually beat the terms of the other deal too! I have never had a mortgage process go so smoothly or close so quickly. Izabell is someone who you can trust and that should say a lot these days. I highly recommend her especially for having best-in-class customer service and follow-up skills and well as being highly knowledgeable and professional.

15 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thank you, Pam. We certainly appreciate you taking time to share your positive feedback! With Izabella Montero as your loan officer to guide you and look out for your best interests, we're not surprised to hear how well the reverse mortgage refinance process went for you. She enjoyed working with you, and our entire team is thankful you chose us. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave handles any problems quickly and…

Dave handles any problems quickly and makes sure everything is handled smoothly,

15 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Hi, John. We're pleased to hear about your positive experience with your loan officer Dave Schulte. Thank you for sharing! Our goal is to make the process as fast and easy as possible for our borrowers and sounds like we succeeded. We appreciate your business and wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Shulte with Good Life was a…

Dave Shulte with Good Life was a pleasure to work with. He's honest, professional, and knowledgeable. This is my 3rd time working with Dave and I've had the same experience each time. I highly recommend Good Life.

12 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

We certainly appreciate your repeat business, Robert. Thank you for taking the time to share your positive experience with your loan officer Dave Schulte. You've been a wonderful customer, and the whole team has enjoyed working with you each time. We're so glad to have helped you get the most out of your reverse mortgage, and we continue to wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Wonderful Company

Wonderful Company! Everybody worked together to help me. Highly Recommend!

8 November 2021
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Hi, Vicki. Thank you for recommending GoodLife! Your loan officer Kathy Roussel and processor Hope Franco were delighted to work with you. We appreciate your business and chance to help you live where and how you want. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

shawn brown

Shawn Brown was my mortgage officer.
he was incredibly patient and courteous
and he stayed with me for about a year!
he was always prompt, responding to my calls, forwarding documents to the government grinder,
and keeping me timely informed of everything.
the best ever. maximum stars!

1 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

We appreciate you sharing your positive experience with your loan officer Shawn Brown! Thank you for your business, Carl. It was our pleasure to work with you throughout the process! We wish you and your family the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

From Start to finish my experience with…

From Start to finish my experience with GoodLife Homes and Dave Schulte was all I hoped it would be. Communication was timely and always helpful, Dave took charge from the first phone call and guided the process to the finish line. Dawn in the closing department was very professional, knowledgeable, and always personable and friendly. I would use them again and recommend them to anyone looking for a Reverse Morgage.

1 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Thank you for sharing your positive experience when refinancing with us, David. We're grateful for the opportunity to help you live where and how you want. Dave Schulte and your loan processor Dawn Klein enjoyed working with you and appreciate how helpful you were throughout the process. Thank you for your business! We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

My loan had many challenges and the only reason it was successful was because of Shawn Brown's hard persistent efforts.

My loan had many challenges and Shawn Brown was amazing helping me navigating through my refinance experience. Even when I was declined several times he encouraged me to keep moving forward. I would recommend Shawn to anyone I know that would have the need to purchase or refinance a loan.

1 November 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Much appreciated, Marilyn! Thank you for sharing your positive experience with your loan officer Shawn Brown. We're all grateful for the chance to help you, and we wish you and your family the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I am very pleased with my experience…

I am very pleased with my experience with Good Life Home Loans. Kathy was Very Professional as well as all her CoWorkers. Everyone worked so hard for me on my loan and did a Wonderful Job on a Time Sensitive situation.

29 October 2021
Unprompted review
GoodLife Home Loans logo

Reply from GoodLife Home Loans

Vicki, thank you for your positive feedback! Kathy Roussel, your loan officer, and our entire team found it to be a true pleasure helping you navigate the process so you could begin living the good life. We appreciate your business and wish you the very best!

Sincerely,
GoodLife Home Loans

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look