azgardens Reviews 105

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please stay away from these scam artists and animal murderers. Place a $300+ order. Charged me $90 for overnight shipping. Shipping was 2.5 days to arrive since shipped (2 weeks after order). Ever... See more

Rated 1 out of 5 stars

The day after placing an order I received an email stating my order was refunded with no explanation. The order has NOT been refunded. I replied to the email (same as the one provided on the website)... See more

Rated 5 out of 5 stars

Had an amazing experience overall with site and delivering process/ timing of order received. Here are a few reason why I would recommend purchasing with Good Joseph Live Fish Store: 1. Phenome... See more

Rated 4 out of 5 stars

Took a leap of faith and ordered a Panda Moor Goldfish on October 8th and received it October 19th. It took longer than expected with a slight mix up on shipping information. They were clear with comm... See more

Company details

Written by the company

bluegrassaquatics.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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Rated 1 out of 5 stars

They really suck

They really suck! I ordered 3 cichlids August 12, 2022. Received an email that they didn't have the Florida Gar I ordered and asked if I'd like a Longnose Gar which I agreed, though i really didnt want a Longnose because they get much bigger than Florida Gars. When I finally received the shipment the Ocellaris Peacock bass was missing, they never contacted me to ask if I wanted something else in its place. When I contacted them about the status of the Ocellaris Peacock bass I was told next week. I received a refund on September 10, 2022. Like I said they suck, order from Cichlids Of The Americas much better company.

12 August 2022
azgardens logo

Reply from azgardens

Hi, thank you for your feedback, we've refunded you for the missing fish because it was a bit small to be shipped, we sent you an email 2days before shipping but I think you didn't see it, we are sorry about that experience, we are working consistent improving our service

Rated 2 out of 5 stars

I ordered a starry night cichlid…

I ordered a starry night cichlid Bleekeri. The pictures show a black fish with spots. I was sent a light colored fish with some spots. But the bag said it was a Polleni. Definitely doesn't look anything like the 2 pictures on the website, and is not even the same name as advertised as the one I bought. Feels like I got swindled and would have not even ordered the fish if I was told what I was going to get. Feels like a total waste of money, and definitely didn't get what I wanted.

7 September 2022
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Reply from azgardens

Thank you for your feedback . as we mentioned in the description, polleni or starry night cichlid also called diamond cichlid lose their dark black coloration during shipping because of the stress but the beautiful black color gets back after a day or two, we also mentioned that we are selling small size about 2inches.

Rated 1 out of 5 stars

Never Received My Order and No Response to Email…AVOID!!

Never received my order and no one replied when I sent an email to inquire as to where my order was. Avoid!

7 September 2022
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Reply from azgardens

Hi Mr. Dave, we shipped your beautiful neon tetra the same day you left that bad review, we wish if patience one more day because we ship Tuesday to Friday and not Monday as we mentioned in our live arrival policy

Rated 5 out of 5 stars

Had an amazing experience overall with…

Had an amazing experience overall with site and delivering process/ timing of order received. Here are a few reason why I would recommend purchasing with Good Joseph Live Fish Store:
1. Phenomenal communication Pre and post purchase.
2.Willing to help us recieve our order by accommodating our needs.
3.Checked that we received our order and how he was doing apon arrival.

5 Star!!! Highly recommended Good Joseph Live Fish Store!
Thank you Joseph!

1 September 2022
Unprompted review
Rated 5 out of 5 stars

I received my fish today from Good…

I received my fish today from Good Joseph fish store. I ordered two red spotted severums and two tiger Oscar’s. I wanted juvenile’s and he had them in stock. They are beautiful fish. They adapted quickly to the tank. I was very happy with the service. Joseph really cares about quality and want you to be happy. I will be purchasing more fish from this site.

1 September 2022
Unprompted review
Rated 4 out of 5 stars

Satisfied

The fish that I ordered came today and they were very lively and look great in my tank.

25 August 2022
Rated 5 out of 5 stars

Although it was a bit expensive

Although it was a bit expensive, due to the overnight shipping, everything else was perfect! I received my fish within a week and he arrived a bit distraught from shipping, but healthy! Small baby, which I wanted, and pretty orange and white coloring. Thanks!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service!

Had some issues with my order initially but they responded and everything has been sorted! Would definitely order from again and recommend to anyone looking for fish!

22 August 2022
Rated 5 out of 5 stars

Reticulated Hillstream Loaches

Reticulated Hillstream Loaches. Arrived alive and quite active. Well packaged and happy. They were at least 2 days in transit, as I couldn't afford the overnight shipping. Day 3 in tanks and doing well. Will definitely buy from seller again. Was worried I'd be at work when they arrived, but asked seller to text me an ETA, which they did the night prior. Perfect.

17 August 2022
Unprompted review
Rated 4 out of 5 stars

My shipment was delayed in transit and…

My shipment was delayed in transit and the fish were not alive when they arrived. A replacement was sent out and they arrived on time and in excellent condition. I appreciated the text messages letting me know when the order was shipped. Great communication.

14 August 2022
Unprompted review
Rated 5 out of 5 stars

I bought two beautiful goldfish from…

I bought two beautiful goldfish from Joseph and am extremely pleased with his knowledge, service and communication. They arrived in a timely fashion and were healthy. I will definitely buy more goldfish from Joseph in the future.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars

Great service. First fish store I have ordered from that stays in touch throughout your order and works with you. All fish came in healthy and alive. Highly recommend.

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Red frantosa

I received my 2 red frontosa They arrived beautifully in excellent condition I am so happy with them The communication back-and-forth was great And the price was right They have a great selection of fish I would highly recommend them any problems They will help you I rate them 5 stars we'll order again soon Thank you

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Fish arrived healthy and happy. A type of fish I could not find elsewhere and
for a good price.

28 July 2022
Unprompted review

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