Good Hemp Reviews 570

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent quality product, best Hemp I've tasted by far! So versatile and great value for money. Friendly and professional customer services. Would highly recommend. You can buy direct or in Sainsbu... See more

Rated 4 out of 5 stars

HI!I buy Alpro milk and hemp seed milk sugar free from supermarkets but the problems is that the other 2 types ones which I ordered last week and received them the other day doesn't have them in supe... See more

Rated 5 out of 5 stars

They go above and beyond to ensure that delivery requests are adhered to and packaged securely (but not overdone) in recyclable packaging. The price is more reasonable than in-stores. The product itse... See more

Rated 4 out of 5 stars

I always use Good hemp for cooking, it’s tasty and healthy and all my family love it, so when I saw the offer, rather than buy it at my local supermarket I bought 3 direct. Good communication from the... See more

Company details

  1. Food Manufacturer

Written by the company

Discover more about Good Hemp & our wonderfully healthy hemp-based products, including m*lk, oil, seeds & protein.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

570 reviews

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Rated 5 out of 5 stars

Currently finding it very hard to…

Currently finding it very hard to purchase this product, as the main supermarkets have stopped selling 'Good Hemp' milk!
(Have tried Sainsburys, Morrisons, Tesco & Waitrose)
Quick and easy to buy direct from goodhemp.com & no problems with the transaction so kudos to them.
Looks like this is going to be the way to go in the future, unless I become converted to 'Oat' milk ;)
Then, like their slogan 'Nothing changes if nobody changes' is getting obliterated with the inability to source the product locally as has been the case for the past couple of years. Can't believe that no one buys it, as it used to nearly always get bought as soon as it went on sale, it feels that the powers that be are removing the choice by working in concert with each other in deliberately removing this hemp milk from their shelves and no longer offering it for sale...
'Shame on them!'

29 November 2023
Rated 5 out of 5 stars

Easy transaction fast delivery…

Easy transaction fast delivery excellent packing by Donna.
Will shop again if this level of good service is maintained long term.
The double packing box in box method and using the right size box and fit is superb.
I have been using Good Hemp from the start of its commercial availability more than 20 years ago and even though the milk has changed I still enjoy it. I have in the past many years ago purchased many times at the Yoga show at Olympia.
One of the main problems is availability from supermarkets (Waitrose Ocado etc) JIT system not being pro-active enough. Restocking time scale related issues relating to being out of stock for long periods of time.
I do purchase mainly from Waitrose and Ocado as these sources when purchasing large quantities is easier to receive the deliveries being local rather than by distance from Devon.
I would purchased more direct but have had issues in the past (2019) with severe damage and receiving no refunds combined with poor customer service inter-action.
Due to no easy refund system or on line interactive feedback on the website any damaged items cannot be reported easily. So this is my reluctance to order large amounts directly on line.
Also hemp from unreliable sources (China) is an issue and changing the products contents etc often and not keeping the original foundation products the business was established upon.
I give this feed back in good faith with good wishes and intent for the highest good so it is that the business continues successfully and the continued availability of Good Hemp products is established.
The Natural and Organic trade show (East London) in my view would expand supplier network but not on line issues or JIT system time scales.
Regards *LW

14 November 2023
Rated 5 out of 5 stars

Fantastic product in every way.

Great company. Great product. I was buying it at my local supermarket and was disappointed when they stopped offering it. Then I found it online. Love it. And it arrived very quickly. Thank you.

27 November 2023
Rated 5 out of 5 stars

Such an excellent service

Such an excellent service. The staff are so very friendly and helpful. I could not have sorted out my order without their much need help and my order was delivered so quickly. I cannot rate them highly enough.

18 November 2023
Rated 5 out of 5 stars

Ordering hemp milk

I have always bought hemp milk since I had to go dairy free, I had been buying from my local Tesco.or Sainsbury, unfortunately they have now stopped selling it for some reason, after searching and finding it nowhere I therefore had to order direct, the service was great delivered within a few days however dissapointed that I now have to pay delivery which obviously makes it more expensive

15 November 2023
Rated 5 out of 5 stars

Hemp as it should be 👍

Brilliant service. Only thing I could say, is that the stock is mostly out of stock, especially the hemp milk.
But when it is in, it is a treat to have.

14 October 2023
Rated 5 out of 5 stars

Customer service beyond the call of…

Customer service beyond the call of duty here .. when my order was deemed out of stock such excellent response and replacements and including a free bag !! what can say in todays world of so much indifference and lack of service ... Hats off to you Alison and Donna !! you have gained a new customer .. well done and thanks again! Nigel

18 October 2023

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